Keyzar Jewelry Reviews 

1,405
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 339 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the fine rings are stunning and arrive even faster than anticipated. People also love the customer service, noting that support teams are incredibly responsive, kind, and very helpful with custom requests. Consumers truly appreciate the smooth ordering process and the beautiful packaging that makes receiving the jewelry extra special. Though some people mentioned that delivery tracking updates were somewhat lacking during the weeks leading up to arrival, noting that there was often no clear shipping date provided until right before the package was finally delivered.

What people talk about most

Product

People report positive experiences with product, highlighting stunning designs and high-quality materials.... See more

Quality

Clients share positive opinions on quality, highlighting that the rings are stunning, well-crafted, and... See more

Customer service

Consumers find customer service to be exceptionally positive, praising the responsive and helpful support... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that packages frequently arrive on time,... See more

Order

Customers report positive experiences with order processes, highlighting that purchasing is fast and smooth.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am absolutely obsessed! I have the Lindsey ring with an oval 3.06-carat stone in a size 5. The pictures and videos I've seen on Instagram and the web page don’t do it justice—it’s stunning, classy,... See more

Company replied

Rated 5 out of 5 stars

I was worried that my engagement run wouldn’t arrive in time for my planned proposal. After emailing customer service, I was told it was planned to ship after my planned date but that they would try... See more

Company replied

Rated 5 out of 5 stars

Ordered the Lindsey on June 6th, and it arrived on June 25th. Ring looks fantastic, fiancé loves it, and tons of compliments. I was suspicious about ordering online and honestly went out on a limb bec... See more

Company replied

Rated 5 out of 5 stars

Order was smooth and customer service was amazing. They were quick to answer questions and were able to make a last minute customization to the ring without any trouble. I proposed yesterday and my gi... See more

Company replied


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(1,405)

328 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My beautiful ring

The ring I ordered was made and delivered in a timely matter. The ring was as beautiful as I imagined. I am extremely happy with my choice to choose Keyzar to craft the ring my finance will wear for the rest of our life.

9 February 2026
Keyzar Jewelry logo

Reply from Keyzar Jewelry

Cameron, We are so honored to be a part of your love story😘😘

Rated 5 out of 5 stars

Great quality and customer service

I researched many jewelers when I began my search for an engagement ring upgrade, and I’m so glad I found Keyzar. I ultimately chose a lab-grown diamond set in the Lindsay with a euro shank, and I couldn’t be happier with my decision. The ring looks absolutely phenomenal, and the craftsmanship is truly top-notch.

I reached out to Keyzar’s customer service several times throughout the process and always received quick, helpful responses. The team genuinely cares and makes you feel supported every step of the way in finding the “perfect” ring. I highly recommend them!

6 February 2026
Keyzar Jewelry logo

Reply from Keyzar Jewelry

Yayyyy!!! I am so happy☺️! We always try to give our customers the most perfect experience!!!!!

Rated 5 out of 5 stars

Perfect ring

There were so many options, it was hard to choose from. I like how it gave options to match the wedding band with. The ring was sent in less than 3 weeks which was really nice because I wanted it by Valentine’s Day. Checking out was easy and simple. My fiancé loves it. (She’s the one that designed it). But overall I had a really great experience with Keyzar and the customer service is great

6 February 2026
Keyzar Jewelry logo

Reply from Keyzar Jewelry

Thanks, Nathan!!! Your fiancée made such a beautiful choice, she has great taste💞💞

Rated 5 out of 5 stars

Amazing all around!

Very Good service, very kind and honor new promotions! I entered a code for 10 percent but then a valentines promo came out for 20 percent the next day and I called them to see if they would honor the 20 percent and they did saving me an extra 250 dollars. I’m very greatful and had a wonderful experience. The ring came in an amazing box and my fiance was very happy with it! Couldn’t have asked for better especially at this price point! Amazing!

3 February 2026
Keyzar Jewelry logo

Reply from Keyzar Jewelry

Hi Cote, absolutely incredible!! We’re always so happy to be here for you!!!!💖

Rated 5 out of 5 stars

Received a full refund for a ring in a…

Received a full refund for a ring in a very timely manner. The only complaint I have about this jeweler is that the gold is thin on my engagement ring. I purchased 18 k white gold and know the gold won’t be suitable for long term wear. The prongs are very nice and the diamonds are well done and sturdy. Everything about this jeweler I like except the thin gold but I also paid a very reasonable price for the ring so it should be expected.

15 January 2026
Rated 5 out of 5 stars

Jared with Customer Service

Jared with Customer Service was so helpful every time I called him. You can tell when someone cares about people and the way he approaches his work reflects well on the company that hired him.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

terrific

It looks terrific! And fits perfectly. I’m very happy with the beauty and accuracy of my order. I have yet to get it appraised but it came with IGI certifications and that puts me at ease.

22 January 2026
Rated 5 out of 5 stars

I love my ring

I love my ring, it looks perfect, better in person. It is very confortable. I got the Nicole 14k white gold, 2ct Marquise Diamond.

1 February 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service!

The whole customization process was simple to work through and had plenty of options. I made a mistake with my order, selecting the wrong band material, and customer service replied within the hour to make the change before it was sent off to be constructed!

29 December 2025
Rated 5 out of 5 stars

I was worried about ordering rings…

I was worried about ordering rings online. It was super easy to customize, and the ring's showed up looking better then expected. Keyzar made me feel comfortable the entire time. They also have excellent customer service. Would definitely order again.

14 January 2026
Rated 5 out of 5 stars

Keyzar was exemplary

Keyzar was fantastic for purchasing my Engagement ring. I love their designs to begin, then I placed an order. I had a trip planned beforehand and reached out to their team to see if we could make it happen in time. They respond quickly and made it days before our trip. All while the ring still looks fantastic and with great detail.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Even better in person

I got the Dianne ring with a 1.5 E, IF radiant diamond to go along with it and am genuinely surprised at how damn good it looks. I was under the impression with the images on the website that they may be taken under way better than average conditions and the ring wouldn't look as good in person (or just simply different), but when this thing arrived, it was so much better than the pictures. Genuinely surprised at how easy and perfect the whole process was, from choosing the ring to receiving it.

12 January 2026
Rated 5 out of 5 stars

Custom Ring

My experience was amazing, I was able to build my girlfriend’s dream ring. I figured it would have took more than a month considering I live on the complete opposite side of the country from the main location, anyways, I got anxious after 2 weeks and emailed about it, that exact night, it was shown it shipped and I received it that next day, like 14-16 hours from start ship time, insane. Very reliable, comes with all paperwork of the ring, showing it’s legit, I would 100% use Keyzar, if you have any doubt or questions email them and they’ll help you out.

12 January 2026
Rated 5 out of 5 stars

You wont regret your purchase!!!

You all have made the online buying experience amazing!!!!! Online wedding ring shopping was a scary experience and by buying from this company was the best decision I have ever made! Had an issue with wedding ring I bought and you all fixed it no hassle question free! Customer service 10/10! Best online company out there! Lifelong customer now!

31 December 2025

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