Keyzar Jewelry Reviews 

1,408
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 339 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the fine rings are stunning and arrive even faster than anticipated. People also love the customer service, noting that support teams are incredibly responsive, kind, and very helpful with custom requests. Consumers truly appreciate the smooth ordering process and the beautiful packaging that makes receiving the jewelry extra special. Though some people mentioned that delivery tracking updates were somewhat lacking during the weeks leading up to arrival, noting that there was often no clear shipping date provided until right before the package was finally delivered.

What people talk about most

Product

People report positive experiences with product, highlighting stunning designs and high-quality materials.... See more

Quality

Clients share positive opinions on quality, highlighting that the rings are stunning, well-crafted, and... See more

Customer service

Consumers find customer service to be exceptionally positive, praising the responsive and helpful support... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that packages frequently arrive on time,... See more

Order

Customers report positive experiences with order processes, highlighting that purchasing is fast and smooth.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am absolutely obsessed! I have the Lindsey ring with an oval 3.06-carat stone in a size 5. The pictures and videos I've seen on Instagram and the web page don’t do it justice—it’s stunning, classy,... See more

Company replied

Rated 5 out of 5 stars

I was worried that my engagement run wouldn’t arrive in time for my planned proposal. After emailing customer service, I was told it was planned to ship after my planned date but that they would try... See more

Company replied

Rated 5 out of 5 stars

Ordered the Lindsey on June 6th, and it arrived on June 25th. Ring looks fantastic, fiancé loves it, and tons of compliments. I was suspicious about ordering online and honestly went out on a limb bec... See more

Company replied

Rated 5 out of 5 stars

Order was smooth and customer service was amazing. They were quick to answer questions and were able to make a last minute customization to the ring without any trouble. I proposed yesterday and my gi... See more

Company replied


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(1,408)

331 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Even better in person

I got the Dianne ring with a 1.5 E, IF radiant diamond to go along with it and am genuinely surprised at how damn good it looks. I was under the impression with the images on the website that they may be taken under way better than average conditions and the ring wouldn't look as good in person (or just simply different), but when this thing arrived, it was so much better than the pictures. Genuinely surprised at how easy and perfect the whole process was, from choosing the ring to receiving it.

12 January 2026
Rated 5 out of 5 stars

Custom Ring

My experience was amazing, I was able to build my girlfriend’s dream ring. I figured it would have took more than a month considering I live on the complete opposite side of the country from the main location, anyways, I got anxious after 2 weeks and emailed about it, that exact night, it was shown it shipped and I received it that next day, like 14-16 hours from start ship time, insane. Very reliable, comes with all paperwork of the ring, showing it’s legit, I would 100% use Keyzar, if you have any doubt or questions email them and they’ll help you out.

12 January 2026
Rated 5 out of 5 stars

You wont regret your purchase!!!

You all have made the online buying experience amazing!!!!! Online wedding ring shopping was a scary experience and by buying from this company was the best decision I have ever made! Had an issue with wedding ring I bought and you all fixed it no hassle question free! Customer service 10/10! Best online company out there! Lifelong customer now!

31 December 2025
Rated 5 out of 5 stars

The support team was very responsive…

The support team was very responsive and the responses felt very personalized and like the person on the other end really cared. I had a few questions about my order and the whole thing felt very genuine and one-on-one. They cared about making the right ring and I even got responses to my inquiries immediately and late in to the evening. The ring arrived ahead of schedule and was perfect. I would recommend Keizer to everybody.

22 December 2025
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Reply from Keyzar Jewelry

❤️

Rated 5 out of 5 stars

Jared - Customer Service

I had a name by the name Jared and he was absolutely amazing. Wonderful customer service and very well spoken. I would give him a 10-star if I could. Definitely needs a raise or promotion, amazing being.

7 January 2026
Unprompted review
Rated 5 out of 5 stars

5 Stars

Easy to navigate website, great customer service & excellent t quality. Very happy to have gone with Keyzar

30 December 2025
Rated 5 out of 5 stars

A Pleasant Surprise

I had a really positive experience purchasing a lab-grown diamond engagement ring from Keyzar.

One of the first things that stood out to me was how reasonable the pricing was compared to many other lab-grown diamond brands I had researched. They also offer a wide variety of settings and styles, which made it easy to find something that matched exactly what I was looking for.

I ordered a platinum setting, and the production time was faster than I expected — it took less than three weeks to be made, and it was shipped and delivered before Christmas, which was a huge plus for me.

What impressed me the most, though, was the craftsmanship. Before ordering from Keyzar, I had visited several brick-and-mortar stores and seen finished rings from other lab-grown diamond brands, and honestly, many of those settings didn’t feel very refined or well-finished. In contrast, the ring I received from Keyzar was beautifully made — the details were clean, the setting felt solid, and overall it looked much more polished than I had anticipated.

Overall, I’m extremely happy with this purchase. The combination of fair pricing, fast turnaround, and high-quality craftsmanship made this a very satisfying experience, and I would absolutely recommend Keyzar to anyone considering a lab-grown diamond ring.

22 December 2025

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