Keyzar Jewelry Reviews 

1,405
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 339 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the fine rings are stunning and arrive even faster than anticipated. People also love the customer service, noting that support teams are incredibly responsive, kind, and very helpful with custom requests. Consumers truly appreciate the smooth ordering process and the beautiful packaging that makes receiving the jewelry extra special. Though some people mentioned that delivery tracking updates were somewhat lacking during the weeks leading up to arrival, noting that there was often no clear shipping date provided until right before the package was finally delivered.

What people talk about most

Product

People report positive experiences with product, highlighting stunning designs and high-quality materials.... See more

Quality

Clients share positive opinions on quality, highlighting that the rings are stunning, well-crafted, and... See more

Customer service

Consumers find customer service to be exceptionally positive, praising the responsive and helpful support... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that packages frequently arrive on time,... See more

Order

Customers report positive experiences with order processes, highlighting that purchasing is fast and smooth.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am absolutely obsessed! I have the Lindsey ring with an oval 3.06-carat stone in a size 5. The pictures and videos I've seen on Instagram and the web page don’t do it justice—it’s stunning, classy,... See more

Company replied

Rated 5 out of 5 stars

I was worried that my engagement run wouldn’t arrive in time for my planned proposal. After emailing customer service, I was told it was planned to ship after my planned date but that they would try... See more

Company replied

Rated 5 out of 5 stars

Ordered the Lindsey on June 6th, and it arrived on June 25th. Ring looks fantastic, fiancé loves it, and tons of compliments. I was suspicious about ordering online and honestly went out on a limb bec... See more

Company replied

Rated 5 out of 5 stars

Order was smooth and customer service was amazing. They were quick to answer questions and were able to make a last minute customization to the ring without any trouble. I proposed yesterday and my gi... See more

Company replied


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(1,405)

328 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful ring

Beautiful ring, very well crafted. Customer support responded quickly to questions. Received ring almost 2 weeks before expected which was great given the short time frame I was in.

6 May 2026
Keyzar Jewelry logo

Reply from Keyzar Jewelry

Hi Cameron,
Knowing we saved the day and got your ring there early is the best feeling! 🤩
Honestly, making our customers this happy is exactly why we do what we do...☺️☺️

The Keyzar Team💍

Rated 5 out of 5 stars

Keyzar is the best and definitely worth it.

Website is super easy to use. I love that I was able to customize my ring to exactly what I wanted and also pick out my favorite stone as well. The extras you can add make my ring unique, not like any other in the world.

5 May 2026
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Reply from Keyzar Jewelry

Holly🌷
This totally made our day! 😊
We’re so glad you enjoyed the customization process. Thank you for being such an amazing customer and for the kind words!...

The Keyzar Team 💍

Rated 5 out of 5 stars

Amazing product and customer service

Amazing product and customer service. Ring arrived within a month and it was beautiful. She said yes and hasn’t stopped looking at it since.

4 May 2026
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Reply from Keyzar Jewelry

Brian, of course she said yes! 😜😜😜
Wishing you both a lifetime of happiness together! 🥂

Rated 5 out of 5 stars

Overall easy to use and the ring came…

Overall easy to use and the ring came out great. The only critique I have is the weeks in between placing the order and receiving the delivery was very quiet. This is nitpicking but 3-4 weeks without an update makes you a little nervous.

1 May 2026
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Reply from Keyzar Jewelry

Hi Micheal,
First of all, congratulations! 🥂
We’re so glad the ring came out great. Thank you for the honest feedback about the updates during the wait, we're definitely taking this note to heart! 💗

Rated 5 out of 5 stars

Jared is amazing

Jared is amazing! Customer service is exceptional.

7 May 2026
Unprompted review
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Reply from Keyzar Jewelry

Jared really is the best! 🌟
Thank you so much for the wonderful shoutout, we’ll definitely pass the kind words along to him..
Enjoy your ring! 💍

Rated 5 out of 5 stars

Exceptional Experience From Start to Finish

I had an absolutely spectacular experience with Keyzar Jewelry. I placed my order on April 17th and received my ring by May 5th, which was much quicker than I expected for such a beautiful custom piece. The overnight shipping was an amazing bonus!

Throughout the entire process, their customer service team was incredibly responsive, knowledgeable, and helpful. Every question I had was answered quickly and throughly.

When my ring arrived, it completely exceeded my expectations. The craftsmanship, quality, and attention to detail are absolutely stunning. You can truly tell they care about their customers and the jewelry they create. I would highly recommend Keyzar to anyone looking for a beautiful (and affordable) engagement ring.
Bonus-- An overall smooth, stress-free experience!

4 May 2026
Unprompted review
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Reply from Keyzar Jewelry

Wow, thank you so much for such a detailed and thoughtful review! Honestly, having amazing customers like you is our real bonus.🥰🥰
Our team works so hard to make sure every customer gets the most attentive and caring service, and we're so glad you had such a perfect experience.

THANK YOU!!!

Rated 5 out of 5 stars

Amazing product and customer service…

Amazing product and customer service did a wonderful job with assisting me

10 April 2026
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Reply from Keyzar Jewelry

Hi Mark,
It’s such a pleasure to read this! 😊
THANK YOU!!!
We take great pride in our customer service😍
The Keyzar Team 💍

Rated 5 out of 5 stars

Excellent pricing and quality

I had a really great experience with Keyzar Jewelry getting a wedding ring set for my wife for our 10 year anniversary and her masters graduation. The whole process felt smooth and easy, and they were great to work with. What impressed me most was how fast everything moved. They actually finished and shipped the rings earlier than they anticipated, which was a nice surprise.

When the set arrived, it looked even better in person. You can tell they really care about the details, and that meant a lot for something this important. Overall, I’m really happy I chose Keyzar and would definitely recommend them to anyone looking for something special.

28 April 2026
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Reply from Keyzar Jewelry

We are so thrilled to be a part of such big moments in your lives!!!
Wishing you both a lifetime of happiness and endless love together❤️

The Keyzar Team 💍

Rated 5 out of 5 stars

The ring came out perfect

The ring came out perfect, And well before it was expected to arrive. I talked to a gentlemen on the phone who works at the store and he was very professional and well spoken.

28 April 2026
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Reply from Keyzar Jewelry

Thank you so much for the review! 🏆
We’re glad the ring turned out perfect for you. It’s also great to hear that our team was helpful and professional—making sure everything is clear and easy for our customers is exactly what we aim for☺️


The Keyzar Support Team 💍

Rated 5 out of 5 stars

I am absolutely obsessed with my ring!

I am absolutely obsessed with my ring! When I first received it, it was too small. Keyzar sent me a return shipping label, resized the ring for free, and sent it back way quicker than I was expecting! Now it fits perfectly and I am in love with it!

24 April 2026
Unprompted review
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Reply from Keyzar Jewelry

Hi Chrissy, we’re so happy to hear everything is perfect!! we always try to go above and beyond for our customers, it truly means the world to us! 💍💖

Rated 4 out of 5 stars

Update—- “LIFETIME WARRANTY” is FALSE

UPDATE——-
The team reached out to me and made things right. Without getting too into details, I ultimately ended up speaking with the owner who personally oversaw the fixing of my ring. He took time in explaining technical details related to my ring which is helpful from a consumer point of view. Their warranty stands, however there is a fee for specific things not covered by warranty. I believe if their website were more transparent and upfront about these policies it would lead to improved customer satisfaction.

DO NOT TRUST THE “LIFETIME WARRANTY.” The ring I bought last year had a small diamond fall out and they want to charge me fees to have it repaired! That is not what warranty means! Do NOT shop with confidence!

21 April 2026
Unprompted review
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Reply from Keyzar Jewelry

Hello Angela,

Per our recent email conversation, we look forward to continue working with you, with the hope of resolving this situation to your satisfaction.

Regards,
Emma - Keyzar Support Manager

Rated 5 out of 5 stars

Amazing quality!!

The company responded to my emails right away. I was nervous because it’s scary buying online. But the ring came on time (it takes a bit of time but that’s because it’s custom made to order) and the ring is absolutely beautiful. I am so beyond happy with my ring.

16 April 2026
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Reply from Keyzar Jewelry

It’s so important to us to maintain such high standards!!!
Thank you so much for your kind words😘😘
Remember....we are always here for you❤️💍

Rated 3 out of 5 stars

The size looks very small

The size looks very small , not very glamorous.

16 April 2026
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Reply from Keyzar Jewelry

Hello Robert,

I was so sorry to here that you were underwhelmed with your ring purchase. Whether you found the sizing to be that main concern or the design itself, please remember that our customer support policies are set in place to help assure your satisfaction even -and especially - in cases such as these.
Please expect to receive an email from our team to discuss your options going forward, and we'll be waiting to hear back from you and working together to resolve this situation.

Best regards,
Emma, Support team manager

Rated 5 out of 5 stars

The ring was perfect

The ring was perfect, came exactly how I wanted it and came ahead of schedule!!

Thank you so much to the Keyzar team and the proposal went perfectly.

15 April 2026
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Reply from Keyzar Jewelry

Perfect is exactly what we aim for!!!!!
THANK YOU!!!🌹

Rated 5 out of 5 stars

Best customer service I have ever…

Best customer service I have ever received. My fiancé loved the ring, it was everything she wanted engraved, hidden halo, and low profile. Have earned a customer for life.

31 March 2026
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Reply from Keyzar Jewelry

Wowwww!!!! We’re excited to help make your dreams come true ! ✨ It’s special to be a part of your big moment.🤩

Rated 5 out of 5 stars

I am absolutely obsessed

I am absolutely obsessed! I have the Lindsey ring with an oval 3.06-carat stone in a size 5. The pictures and videos I've seen on Instagram and the web page don’t do it justice—it’s stunning, classy, and carries a touch of vintage elegance; it’s perfection! Receiving it in about two weeks, even faster than anticipated, made it all the more exciting. I can't help but admire it, and the compliments keep pouring in! the staff was also very responsive with answering questions.

12 April 2026
Unprompted review
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Reply from Keyzar Jewelry

Andreia, Exactly! Your choice is perfect!! ✨ We’re so happy to have you as part of the Keyzar family💞😊💞

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