Keyzar Jewelry Reviews 

1,404
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 339 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the custom rings are absolutely stunning, beautifully packaged, and arrive much faster than originally anticipated. People also praise the dedicated support team for being extremely responsive, kind, and fully accommodating with last-minute design changes. Some reviewers were not happy with tracking updates during the waiting period between placing an order and final delivery. Consumers noted a lack of clear shipping details or communication while waiting for their packages to reach them. A few individuals also mentioned minor concerns regarding product maintenance or sizing adjustments needed after wearing their jewelry.

What people talk about most

Product

People report positive experiences with product, highlighting stunning designs and high-quality materials.... See more

Quality

Clients share positive opinions on quality, highlighting that the rings are stunning, well-crafted, and... See more

Customer service

Consumers find customer service to be exceptionally positive, praising the responsive and helpful support... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that packages frequently arrive on time,... See more

Order

Customers report positive experiences with order processes, highlighting that purchasing is fast and smooth.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am absolutely obsessed! I have the Lindsey ring with an oval 3.06-carat stone in a size 5. The pictures and videos I've seen on Instagram and the web page don’t do it justice—it’s stunning, classy,... See more

Company replied

Rated 5 out of 5 stars

I was worried that my engagement run wouldn’t arrive in time for my planned proposal. After emailing customer service, I was told it was planned to ship after my planned date but that they would try... See more

Company replied

Rated 5 out of 5 stars

Ordered the Lindsey on June 6th, and it arrived on June 25th. Ring looks fantastic, fiancé loves it, and tons of compliments. I was suspicious about ordering online and honestly went out on a limb bec... See more

Company replied

Rated 5 out of 5 stars

Order was smooth and customer service was amazing. They were quick to answer questions and were able to make a last minute customization to the ring without any trouble. I proposed yesterday and my gi... See more

Company replied


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(1,404)

327 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely beautiful

Absolutely beautiful, working with me to pick the diamond when the first one didn't work custom phone call and expedited shipping

27 May 2026
Keyzar Jewelry logo

Reply from Keyzar Jewelry

Hi Jacob, Thank you so much! We're so happy your ring turned out perfect! 🥰💎

Rated 5 out of 5 stars

Anyone who communicated with me during…

Anyone who communicated with me during the purchase to resizing and to getting it back to me the DAY BEFORE MY TRAVEL - are forever in my hearts. Keyzar earned themselves a lifetime customer.

22 April 2026
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Reply from Keyzar Jewelry

Eric, Our customers are everything to us. We are so incredibly happy we could bring you such joy! ❤️

Rated 5 out of 5 stars

I love the ring

I love the ring, it’s was better than what I spected

18 May 2026
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Reply from Keyzar Jewelry

Hi Leandro, thank you so much!
Sometimes reality really does beat imagination 😉
Enjoy your gorgeous new ring!!!

Keyzar Team💍

Rated 5 out of 5 stars

The customer service team is very…

The customer service team is very responsive. I contacted them over the phone, via chat, and through email. Each time they were helpful and answered all my questions.

20 May 2026
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Reply from Keyzar Jewelry

love reading this!
our team is always ready to help wherever you reach out 🫶

Rated 5 out of 5 stars

Easy process

Easy process! Scheduled a meeting with one of the staff and figured out what I needed in less than 5 min! It took about 2-3 weeks from when I ordered the ring until is was made and shipped out! Ring came as expected and looks really good!

14 May 2026
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Reply from Keyzar Jewelry

Marco, thank you so much! Quick, easy, and high quality is exactly what we do best. 🥂✨

Rated 5 out of 5 stars

Wonderful experience with Keyzar

Wonderful experience with Keyzar. We ordered both my engagement ring and wedding band from Keyzar. Delivery was fast and customer service was excellent (I had to reach out to request a size change). My rings are beautiful! Thank you!

28 April 2026
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Reply from Keyzar Jewelry

Hi Bonnie, We are so happy to hear this! It’s a huge honor to be part of your love story.
We wish you a lifetime of happiness together!💍

Rated 5 out of 5 stars

Phenomenal service and Perfect Ring

Phenomenal service and ring looked even better than what was shown online! SHE SAID YES! The communication was transparent online and arrived earlier than anticipated which was very helpful with the proposal! Thank you Keyzar, she got the ring of her dreams!

18 May 2026
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Reply from Keyzar Jewelry

Congratulations!! Of course she said yes... 😉 Inside every Keyzar box is a dream come true!
Wishing you both a lifetime of happiness!🥰🥰

Rated 5 out of 5 stars

Matched My Specifications

Ring was well made, exactly what I had specified, professionally packaged, and arrived in a very timely manner! Can't wait to propose next week!

18 May 2026
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Reply from Keyzar Jewelry

Daniel, Fingers crossed for you...and an early congratulations!!! 🥂

Rated 5 out of 5 stars

Dont sleep on Keyzar guys

Dont sleep on Keyzar guys! Customer service and craftsmanship is great!

12 May 2026
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Reply from Keyzar Jewelry

Hallo Tamina, appreciate the shoutout! 😃
our team really is the best and they put so much love into every single ring....💗

Rated 5 out of 5 stars

Customer service is top tier

Customer service is top tier. They are very responsive and empathetic

Delivery is also fast

11 May 2026
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Reply from Keyzar Jewelry

Olivier TYSM for this💖
there’s really nobody like our team they care so much🥰

Rated 5 out of 5 stars

Ring was supplied exactly as requested

Ring was supplied exactly as requested. And the team provided me a replacement data card when requested.

20 April 2026
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Reply from Keyzar Jewelry

Hi Neil,
Precision is everything to us, and customer service is always our top priority!
Thanks for the great feedback🌷

Rated 5 out of 5 stars

The best company with best products around!

My husband got my engagement and wedding ring from Keyzar and I wanted his ring to match. I ordered close to the wedding date and the customer service was super understanding and rushed the ring. I couldn’t have asked for a better company and I am so happy with our rings. They are beautiful and such high quality. I get compliments on my rings all the time and everyone (including me) adores it! I am so thankful for the Keyzar team and all their love they pour into these rings.

8 May 2026
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Reply from Keyzar Jewelry

Woww, this completely made our day!🥰
It is such an honor to be part of your love story from the engagement to the wedding.
Thank you for the incredible words and for being a part of the Keyzar family...Wishing you both a lifetime of happiness! 🥂💍

Rated 5 out of 5 stars

So easy

It was very easy. My fiancée loves her ring. I think it looks fantastic. Sending it back for resizing was even easier, had it back in about a week and a half.

14 May 2026
Unprompted review
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Reply from Keyzar Jewelry

Tyler, it’s so amazing that you nailed her taste perfectly, it shows you know her really well!😉😉
Congratulations to you both! 🥂💍

Rated 5 out of 5 stars

The ring is nice

The ring is nice, the price was good, the making it took almost a month, which is very long

4 May 2026
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Reply from Keyzar Jewelry

Hello Helena,

We're pleased to hear that you liked the ring.
I understand that the anticipation has made the wait for order delivery weigh heavily on you, but hopefully you can understand that each ring we make is hand crafted to the precise specifications\size of each customer. This process can occasionally take time, to help assure the high quality standards we aim for.
With that said, reviewing your order shows that it had been shipped out precisely 15 days after it was first placed. Please accept our apologies if you've not found the shipping to be sufficiently expedient. We will continue doing our best and working to improve the services we offer.

Regards,
Emma, Support Team Manager

Rated 5 out of 5 stars

Beautiful ring

Beautiful ring, very well crafted. Customer support responded quickly to questions. Received ring almost 2 weeks before expected which was great given the short time frame I was in.

6 May 2026
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Reply from Keyzar Jewelry

Hi Cameron,
Knowing we saved the day and got your ring there early is the best feeling! 🤩
Honestly, making our customers this happy is exactly why we do what we do...☺️☺️

The Keyzar Team💍

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