KeyGo Rent - Alicante Aeropuerto Reviews 

All the experience and communication was great! Thank you.

Our experience with KeyGo Rent was absolutely outstanding. My flight arrived after their office was already closed, which could have been a real problem. However, my wife went to speak with them to sort everything out, and from that moment on they treated us not just like customers, but like family.

They honored exactly the car they had promised, and went above and beyond by leaving it directly at the airport so I could drive it immediately as soon as I arrived. No stress, no complications — just genuine care and professionalism.

This level of service is rare. Kind, reliable, human, and truly exceptional. I couldn’t recommend KeyGo Rent more highly. Thank you for turning a potentially difficult situation into a wonderful experience.

I had been a client for over 2 years with Key go renting on average 4 times a year. Normally they have excellent staff however yesterday evening I ran into a level of awful rudeness and arrogance from a particular staff member. I can’t recommend them ever again.

I’m very impressed with the service. The lady on reception when I received the car was pleasant and helpful. Car was checked immediately upon return by a very efficient and courteous lady.

I rented a car in October , not the first time from Keygorent, such had dirty seats front and back , the rear windshield wiper was broken . When I returned the car I told them unfortunately they told me “ yes we know it’s broken”
They don’t offer to help put your luggage in the car , you must ask for help!!!

Good communication

Staff friendly and helpful from picking up at airport to receiving car .can be quicker picking up off airport than from airport car supplies. Once on there computer system with your details from previous visit picking car up is very fast .if you want can send your details a head of arrival on website to speed up collection

Car rental process is made very organised. Ordering online. Using shuttle bus to get in office. And no queues and very helpful personel. What I would recommend is make available online location of shuttle bus and possible some request form so one can say I m waiting for you pls give estimate when you arriving! Thanks for your serice!

Seamless collection and drop off, very polite and helpful staff. What's not to like?

Very pleased with service and staff always friendly and helpful and can't do enough for you

great company to deal with

Excellent company. Easy collection and new vehicles. Car was pristine and both collections and drop off was very easy. Staff were very efficient.

KeyGo Rent,Perfect once again,always my go to car rental company in Alicante,Great service ,great staff and great cars.

⭐☆☆☆☆ Avoid ClickRent at all costs – appalling service and total lack of responsibility!
I booked and paid in full for a car through ClickRent, received a “booking confirmed” email, and arrived at their designated meeting point at 9:30 pm for the shuttle bus – which never arrived. I was left completely stranded at the airport with two young children.
When I finally managed to reach them the next day, their response was utterly useless – they just told me to “contact your broker” and took no responsibility whatsoever. No phone call, no text, no email on the night in question. Nothing.
In the end I had to go to another company and pay again just to get a car and get my family safely to our accommodation.
ClickRent showed zero care, zero communication, and zero professionalism. I would strongly advise anyone considering them to book elsewhere – there are plenty of reputable rental companies that actually care about their customers.

Absolutely faultless service. We were arriving very late (12.30am) and KeyGo Rent tracked the flight and were waiting for us. We were in the car and on our way within 15 minutes of being picked up.

Very reasonable price too.

This company is my go to car rental company from now on!!

Firstly , the car seats were dirty, secondly the rear wiper was defect , which the girl at the counter knew when I returned the car !!!!!
The drivers do not help with the luggage .
All other companies’ drivers help .
I’m seriously considering using another rental company in the future .

We have used KeyGo for three years consecutively now.
They are not the cheapest but the service is exceptional.
Most front facing staff’s English is excellent which makes such a difference when my Spanish is very limited!
Nothing is any problem to the staff and we have not had any issues with the cars at all.

We had a great experience. A lot of places i need to quarrel with the personel, not here! They where polite, nice and helpful. The car war great as well