Key Conveyancing Solicitors  Reviews 

1,499
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 425 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making the process straightforward and manageable. Many highlight the excellent service, noting the efficiency, thoroughness, and speed with which their transactions were handled, often completing processes quickly. Reviewers frequently commend the quick response times, clear explanations, and consistent updates, which contribute to a smooth and stress-free user experience. However, some customers also noted dissatisfaction with a lack of proactive updates and communication, requiring them to chase for answers. This occasionally led to feelings of being disregarded or experiencing completion delays, with issues only addressed after escalation.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, efficiency, and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the professionalism,... See more

Customer service

Customers had positive experiences with customer service, highlighting the team's helpfulness, efficiency,... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the quick and efficient... See more

User experience

People report positive experiences with user experience, often highlighting how the process was made... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Maddie and her team at Key Conveyancing made an otherwise fraught-strewn difficult process straightforward. Timely and reassuring communications helped smooth the path to our sale (of our existing hom... See more

Rated 5 out of 5 stars

Just had the pleasure of using Key Conveyancing for our house sale. Sam Kelly was amazing from start to finish. Very thorough and responsive throughout the whole process. Cannot recommend highly e... See more

Rated 5 out of 5 stars

I have used Key Conveyancing twice for sales and purchases. The first time way back in 2016 was a fairly smooth transaction ably handled by Key Conveyancing with only a couple of reminder phone calls... See more

Rated 5 out of 5 stars

I was really happy with the service from all at Key Conveyancing. My house sale ran into months of difficulties but they were very professional and did all the were able to do and we got there in the... See more


Company details

  1. Conveyancer

Written by the company

Key Conveyancing Solicitors – Your Local Property Law Experts With offices in Northampton, Milton Keynes, St Neots, Bedford, and Kettering, Key Conveyancing Solicitors is a specialist law firm dedicated solely to helping you buy and sell property. We’re a no-nonsense, cost-effective conveyancing firm focused entirely on making your transaction smooth, straightforward, and stress-free. Unlike general solicitors, we only handle residential property transactions, meaning we know exactly what we’re doing—and we do it well. Our team ensures your sale or purchase is handled efficiently, personally, and with clear communication every step of the way. You’ll always know where things stand, and you’ll always have someone to talk to who understands your case. Whether you're a first-time buyer or a seasoned investor, trust Key Conveyancing Solicitors to get the job done—properly, promptly, and professionally.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,499)

417 reviews in the last 12 months

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Rated 3 out of 5 stars

Experience at the Wellingborough branch

Poor in providing a pro-active progress updates. So in the dark until I chased Key and the estate Agent to understand where I sat after a 12 week period.

Claimed delays on them not getting responses from Buyers solicitors but did not reach out to Estate Agents for support.

Over reliance on Task Portal which is not sophisticated enough to outline any missing data. So appeared all tasks had been completed but this was not actually the case. Creating completion delays.

Based on my experience lead time expectation would be 12 weeks to complete. This is despite having a first time Buyer and no onward sale of property.

I would not be able to recommend Key Wellingborough based on my experience, but understand this is not representative of most of the UK wide reviews on this site.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Friendly and Efficient

Sam Kelly and her team were approachable and most easy to deal with from the outset of our sale and purchase transactions.

As is often the case, there were unforeseen legal complications and Sam guided us through these in a friendly and efficient manner.
On completion, the funds were in our account immediately.

Key Conveyancing - Highly Recommended!!

14 May 2026
Unprompted review
Rated 5 out of 5 stars

A great experience! Huge thanks to Mya and Accursio!

We had previously used Key Conveyancing for our first house and had a great experience so opted for them again for sale and purchase.

Honestly, couldn’t have done this process without the help of Mya Law & Accursio Romeo! Always available to answer questions and got us over the line when we didn’t think it was possible.

A huge thank you to you both and the team!

12 May 2026
Unprompted review
Rated 5 out of 5 stars

As a first-time buyer in my late 20s…

As a first-time buyer in my late 20s doing this all by myself, I honestly could not recommend Key Conveyancing enough. Not only did I request quotes from at least 15 other solicitors, but they were by far the most competitive price.

They were quick, efficient, and communication was perfect, especially considering I’d heard horror stories about having to constantly chase solicitors. In fact, they were more often nudging me, as I wasn’t in any rush myself.

They even worked with the sellers to accommodate my working hours when it came to collecting the keys.

My journey buying my first home was incredible: stress-free, smooth, completed before the deadline, and, what it should be, a joyous experience.

I am absolutely thrilled to be in my first home, and I genuinely wouldn’t be here without Key Conveyancing. I’d especially like to highlight the hard work and support from Helen Martin and the rest of the team. Thanks guys!

Best
Isobel Jones

9 May 2026
Unprompted review
Rated 5 out of 5 stars

Moving home is such a stressful…

Moving home is such a stressful experience but I was so impressed with the northampton branch, Annabelle Kightley and Jessica were both so proactive at getting my recent sale and purchase over the line.

We were really impressed with how quickly emails were responded too, it made things so much smoother.

I would definitely recommend this company. Thank you for your help.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Great experience selling a house

Great experience selling a house. Olivia kept me up to date at all stages of the sale, organised an indemnity required by the buyers solicitors and pushed the sale through in the desired timeline. Great experience all around.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

We had a really good experience with Key conveyancing. Communication was excellent especially from Olivia who answered all my questions frequently. Due to being first time buyers the assurance we had was really helpful and made the process very smooth throughout.

7 May 2026
Unprompted review
Rated 5 out of 5 stars

A very professional service from start…

A very professional service from start to finish!! Prompt replies to emails and all issues resolved as swiftly as possible allowing for a well-timed exchange of contracts and completion. Would highly recommend Fahad Hussain to anyone going through the conveyancing process.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Completion of first mortgage was dealt…

Completion of first mortgage was dealt with in less than a month! Olivia was fantastic - fast to reply and kept us informed at all times. Brilliant and affordable services. Would highly recommend especially for first time buyers

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Professional and courteous service…

Professional and courteous service provided by Olivia and Charlie. Queries answered promptly and very supportive with any guidance when I requested it. Will definitely use this company again and thoroughly recommend them.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Older first time seller

I have never had to sell a property before. I was recommended Key Conveyancing by my agent. I can thoroughly recommend their prompt and thorough administration of my house sale. I was always kept up to date with proceedings that turned out to be quite complex. All staff that contacted me were friendly and helpful, making sure that I understood the process.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience working…

I had a fantastic experience working with Dan Turner at Key Conveyancing during my recent house purchase. From start to finish, Dan was incredibly knowledgeable, professional, and responsive. He guided me through every stage of the process with clarity, making what could have been a stressful experience feel much more manageable.

Dan’s attention to detail and deep understanding of conveyancing really stood out. He was always quick to answer questions, explain complex points in simple terms, and ensure everything stayed on track. I felt confident throughout knowing that my purchase was in capable hands.

Thanks to Dan’s efficiency and expertise, the transaction completed smoothly and without unnecessary delays. I would highly recommend him to anyone looking for a reliable and knowledgeable conveyancer.

24 April 2026
Unprompted review

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