Key Conveyancing Solicitors  Reviews 

I have been using Key Conveyancing for all of my BTL property purchases and I honestly could not be happier with their service.

What really stands out is their communication. They consistently keep me updated at every stage of the process, so I am never left wondering what is happening. They are also very proactive, regularly chasing the vendor solicitors to make sure things keep moving. That makes a huge difference, especially in property transactions where delays are common.

They are professional, responsive and genuinely on top of their cases. It gives me real confidence knowing my purchases are in safe hands.

I would strongly recommend Key Conveyancing to anyone looking for a reliable and efficient conveyancing service. They are absolutely fantastic.

Esme and Lisa made what was a very stressful time so simple and straightforward. They were always available at the end of the phone or an email for any questions we had, and their reassurance was second to none. We’re so grateful for all of their support, and wish both them and the whole team at Key Conveyancing the best for the future.

Just completed on my home through Key Conveyancing, they were amazing, every step of the process was smooth and Casey was professional and answered any questions I had, thank you so much!

Wow, what an impressive conveyancing service Key provided. I can’t thank the team enough for all their hard work and professional service! From reserving my property to move in was all done within 6 weeks. I would highly recommend anyone that wants a speedy, straight forward conveyancing service to use Key Conveyancing 😊

Key Conveyancing acted for our sale and purchase. They were excellent with no issues. They were professional supportive and always responded to phone calls and emails immediately. Thanks to Perry and her team at the Bedford office. We would have no hesitation in recommending them.

I had a very good experience with Key Conveyancing on the sale of my house. Anastasia handled my case and was consistently responsive, often replying the same day or the next working day, which really helped keep everything on track. She also gave clear and sensible advice when the buyer’s solicitor asked for unnecessary certificates, which saved both time and extra cost. Anastasia was professional, approachable, and easy to deal with throughout, and I always felt the legal side was in safe hands. Overall, a smooth and well-managed process — I would happily use Key Conveyancing again.

I completed today on the purchase of my property.
From the offset, the transaction went without a glitch.
The staff were knowledgeable and efficient and communication by portal, email and telephone was superb.
I have purchased several times but this company and in particular Casey Kiernan, was outstanding.

I had a great experience with this company. The service was smooth, professional, and exactly what I was hoping for. Everything was handled efficiently and the team was helpful throughout. I’m very satisfied overall and would definitely recommend them to others. Thank you for the excellent service!

Was recommended Key Conveyancing by Perkins Estate agents. They have been amazing. I would highly recommend them.

To be able to pop in and sort things out quickly
Natasha was very helpfull,respectful and very cheery
Thank you Natasha for makeing our experience a good one

I have used KCS buying my first property, selling my first and buying my second home. All in all, a positive experience. Eleanor was great and replied to my emails and questions promptly.

Tremendous service from Sienna Abbie and Daniel. Always responded promptly to my (many) queries and worked diligently to make the whole process as speedy and smooth as possible. I have no hesitation in recommending Key Conveyancing

Very professional, and very much recommend them, in helping us through the whole process, and more importantly good Communication

Fahad has been efficient , attentive and very professional throughout our conveyance and we would have no hesitation in recommending him and Key Conveyancing.

Brilliant service from the very beginning, all the way through to completion. I’ve bought a number of properties- Key Conveyancing is outstanding- the best conveyancer/solicitor team by far. Thank you!

Members of staff made my experience great. The attentiveness and the patients and dedication with helping me complete each task on the portal. I was very Impressed with Natasha George who was dealing with my file and was extremely helpful and was available via phone call or email and was very prompt in getting back to myself. Over all time scale was well realistic and was very clear.

Overall, we had a good experience with Key Conveyancing. They are a friendly team and provided a quick and efficient service. They are professional and you feel reassured that they will provide you with the advice needed.

The reason for the 4 stars is due to their communication at times. We received a price for one of their services by one member of staff, however when receiving our final statement, the price was higher which they therefore had to discount due to their miscommunication/errors. We also felt we were pestering the company for answers as we did not hear from them unless we contacted them ourselves for an update. The receptionist could never find our name or house address on the system which caused back and forth issues and it felt they tried to fob us off when asking to speak to our case handler which was very frustrating when we needed answers to our queries

I’ve had the most stress-free and easy experience! Sam has been incredible, not only did she ensure the purchase was smooth sailing, she was also lovely every time I had the pleasure to talk to her.

Absolutely would recommend!

After I wrote the below review I was “requested” by Key Conveyancing via Trust Pilot to edit my review and exclude names of the solicitors whom I had mentioned had handled our case for reference on the grounds that it includes personal information and otherwise “the business may flag my review for further investigation if the issue isn’t resolved”!! A bit hypocritical since other reviews clearly include names and this seems to be OK by them!

I haven’t had any response nor explanations as to why our case was handled so shoddily but I have “edited” my review as per your “request” @Key Conveyancing out of sheer goodwill In the hope that others don’t suffer the same incompetence as we did.

ORIGINAL REVIEW
Unfortunately for us the buyers of our property chose Key Conveyancing Solicitors and all parties suffered as a result including us, the buyer, the estate agents and our solicitors.
It took over 3 months to complete costing additional costs on both sides with rent and mortgage!!!!!!
Key Convyancing (KC) were instructed by the buyer at the beginning of November and we completed 30 January 2026!!!!!

From the outset KC didn't respond to emails from our solicitors and when the estate agent chased them they would say they have sent their queries.
Our lawyers confirmed they had not sent any queries and when they called KC the latter said they had sent an email in error and indeed they had not sent any queries!!! KC would say they will look at the file and respond - they didn't for a month!!!
KC said they never received their client's mortgage offer when the estate agent confirmed that was not the case.
We even had to sign the land registry twice as KC had omitted some of teh names of the buyers. KC never communicated the wishes of the buyer regards furniture.
The list of series of unfortunate events go on and too long to list here.....

I am shocked to see positive reviews on trustpilot for this company given our experience so it makes me think it must be pot luck who you get and how competent they are.
I know at least 3 different people dealt with this case so there was clearly no accountability - EDITED OUT

I understand that their fees are below average and such firms are known to be competitive to gain more business and individual solicitors take on more cases than they can service so they are under pressure. I don't think that is justifiable and ethically correct as we all have suffered mental and financial stress. To those solicitors we were just another case of many and no compassion to our situation.

I strongly advise anyone against using KC if you don't want to take a gamble on your luck and suffer as we have.