KeukenConcurrent Reviews 

Let me tell you the complete picture, so that atleast after that Keukenconcurrent can recognize the value of money that people like me spend.

1. Kitchen was ordered at a price of Euro 9,500 , there were many other changes given by the team in Keukenconcurrent, which we had accepted as there was no other option, Dishwasher was asked to change because it wouldnt fit in the new kitchen, faucet was not suitable because it was front and back- which had to be top and down, ventilator had to be changed without the exhaust (i do not know the reason). Finally it came to a figure of Euro 11,450 which i would presume that we intended to have such standards in our kitchen.

2. Post the delivery of the equipments, there was no comment made on how the set up was , nor was there any view on how things have to be made. Two days later the person came for installation and within 10 mins they said we cannot install it because the pipe is outside. We asked them to do the other things and the plumber can fix it , but they denied and gave me a receipt of paying Euro 250 and said i need to find and fix another appointment (believe Euro 250 is nothing for them).

3. Fixed the appointment and the person who came was fine enough he did an examination and started assembling things, which was good enough. But finally there was one part which was left i am assuming that this was not required.

4. Two days after the installation was done, the Dishwasher started malfunctioning and from that day until today the dishwasher has not been taken care off. I have tried to contacted Keukenconcurrent and they asked me to contact Klantservice, the number provided by one of your members in Alkamar was not working , meaning the Klantservice was on vacation, i had again to follow up with Alkamar to get an alternate number, which they provided and asked me to contact, which i did and the klantservice said that i would need to write an email. Again i wrote an email and then there was a call day before yesterday stating that the customer service of the concerned company would contact me within 2 days. Its now been two days and there has been no calls from whom so ever.

5. I wonder why this is all happening. I have no words to express, when someone orders a kitchen for Euro 11,450 and you provide this kind of service and on top you charge him with a so called fine of Euro 250 because this was whatsoever no fault of mine, where there was no co-ordination or even a check to make sure everything is in place before sending the installation guy.

I do not feel Keukenconcurrent is near even to Good service.
Sorry but that is the way you guys have made me feel.

I would assure you that i will never suggest this place to anyone.
And i am sure there would be no response for this email as well.

At Keuken Concurrent Amstelveen. Order number: 20344057591.
Don't FALL into their Trap and DO NOT sign anything they offer from such an Unethical business sales people.
I was pushed to sign the offer way after closing time (against the law to keep shop late open on Saturday by Amstelveen Gemeente) of the KeukenConcurrent in Amstelveen at around 18:59 and pay the deposit.
Even though I asked for a week time to think about it and mentioned like 40 times that I am being pushed to make decision, I was not given space to think and pushed to sign the offer agreement which was completely vague and pay the deposit. Offer agreement was vague in terms of price of all the furniture cabinets and appliances and discounts applied with a generic statement of possibility to change the design later but still not clear. No prices at all but only model numbers.
Also, I was NOT at all informed of the deposit to be paid right away. AND ONLY AFTER SIGNING THE AGREEMENT was I informed that I need to pay 30% of purchase price if I decide to cancel now.
I was NOT informed of 2 days of reflection period in which I can cancel the agreement.
Even after my mentioning more than 3-4 times post signing the offer that I intend to cancel the installation mechanic and will arrange installation with handyman myself and I will remove inbuilt refrigerator and its cabinet and go for free standing one, I was kept in dark and NOT informed that updates in kitchen are possible keeping minimum of 75% of the purchase price.
IN addition to NOT informing about 2 days reflection period, I was NOT informed of Amstelveen branch been closed on Sunday and Monday (which deprives me the opportunity to call to clarify or cancel the offer agreement.

A Note of advice for management to discourage such sales of the kitchen where sales person respect consumer choice of decision by providing sometime to ponder on the offer.

I’ve been very satisfied with the service provided to me by Youssef
My kitchen changed a couple of times and required to remeasure and Youssef always handled everything with patience and a good attitude
In the end , the final design is perfect for the space and I’m looking forward to delivery date
Thank you Youssef for making this a joyful process!

I was impressed by the way Youssef, at KeukenConcurrent in Amsterdam Westpoort, supported me with the purchase of my new kitchen. Why? Because not only did he listen well to support my vision, but he also guided and advised the best solutions specifically for me. He has the patience of an angel, and was happy to show me various options and possibilities before I settled on a kitchen which I'm absolutely certain I shall enjoy for many-a-years. Thank you Youssef!

I have been busy with them since more than 6 month ago and still my kitchen has problems and they don't answer me anymore!

The problem was that they gave me wrong sizes and therefore lots of preparations was made incorrectly! The good thing was that they accepted their mistake but they are not willing to fix the problems in the good way!
After lots of discussions finally they came and fix the kitchen for me but they made damage to my wall and now they don't respond to my emails anymore!

I have to use several days unpaid leave just to handle their problems.

Additionally, they did a very bad trick to me:
Because of their mistake they offered me some discount if I buy more stuff from them (just to make me happy again according to what they said) and I spent time to investigate and ordered more stuff from them. At the first everything looked very good and they gave me a good discount but after I accepted the discount they made a small note that this discount includes buy off all the problems which means that I had to pay at least 3 times more than what they offered me as discount !!! Fortunately I could realize it and quickly canceled my order and I will never ever buy anything more from them even if they offer a 100% discount to me. Because they are not trusted anymore.

All the emails and discussions are available! and if they don't answer me and they don't reimburse all the costs that they made to me I will open a case in court on them using the CBW.

I visited today KeukenConcurrent and received very good service, the kitchen designers has eye for the detail and provided many valuable inputs. The quality of the kitchen hardware is also found quite good.

it was right before Christmas time but everything went perfectly smooth. Right from the store, Alex at the Arena was fantastic and very helpful. We had no issues with the delivery and the montage. We are happy customer. thank you

Excellent service. Changes to order, time of delivery etc was well communicated and everything delivered as ordered

Everything was perfect. The delivery was on time and the installation was perfect. The installer was knowledgeable and very professional

We wachten nog steeds op een voltooide keuken na 5 maanden! Keuken Concurrent is zeer goed in veelbelovende levering voordat ze uw geld te nemen. Klanten service zal beloven wat ze niet kunnen leveren. Ik beveel dit bedrijf niet aan. We zijn boos en teleurgesteld en wachten nog steeds op onze keuken is voltooid. Ernst Bareman, help!

Bitterly disappointed with Keuken Concurrent. Have been waiting 5 months to complete our kitchen. Keuken promised 3 times and failed to deliver three times. May, July and September. We now have Oct date. I wrote to their director of client service who sent a client satisfaction survey to my email address after the first failed date. Ernst Bareman did not bother to respond. We now live with an incomplete kitchen dangerous to my children!

We are very happy that we choose a kitchen from keukenconcurrent. We bought the kitchen last year and we already have it for nearly 1 year.

Buying a kitchen in Holland is a real adventure. We have visited many shops in about 3 months. In the end, we bought our kitchen from Keukenconcurrent. As always, it depends on the advisor that you get. Our first contact was with a less experienced advisor, and we basically run away. Luckily afterward we got to a very experienced and understanding person, Jellie, which was of great help. She listened to our needs, made very good suggestions, and kept her promises including the lowest price guarantee. We bought a relatively big kitchen (2.5m + 4m + 3m), containing a peninsula bar element, hanging elements, American fridge, etc. It is absolutely not the case that keukenconcurrent is just for 'low budget' simple kitchens (as we were led by others to believe so!).

Tips & tricks
We could list many tips& tricks when buying a kitchen. The most important that was relevant to us:
Tulp keuken, although they have a wonderful product, we got very disappointed with the seller. They just want to sell, does not matter what and how. And read the SMALL letters, don't just trust them! They lied to us, made us blind with the 25 years guarantee, which turns out to be 5 years if you buy a folie based front! Of course, we found out a few h before we literally almost signed. Very unprofessional.

There is a very nice insipratiehuis 2020 (we were told by Jellie!, just google for it, we can not place links in the review!) where you can understand details about all kitchen appliances. We highly recommend this to anybody who is interested in a more serious kitchen.

We choose for Neff, especially due to Hide&Slide door feature. We are extremely happy with the ovens, induction, and everything except the buttonless touch panel! We would never ever buy such a thing again. Actually we did call Neff and ask them to change the panels on our ost, but they claim is technically not possible. Disappointing. It looks nice, modern, etc. but not functional in case you are really using the ovens (like we do on nearly daily bases). If fingers are a bit wet, or a little dirty, you will spend lots of time making a simple setting (like for e.g. 2.5 mins microwave). The induction has this 'magic' detachable button to control the unit, but we find it very difficult. Often the water ends up on the induction because it takes too much time to control the unit! None of this you can test in advance, so it was a big surprise for us. And not a pleasant one.

Think properly about outlets, and be home when they install the kitchen. In our case, on the last moment we have decided to put an outlet at the end of the peninsula, and the monteur, was very nice and patient until I pulled the cable on the day of mounting.

I can definitely recommend them, but again, make sure you change the advisor if you do not like or have the feeling they are inexperienced.

We are very satisfied with the designer who met with us, gave us fantastic ideas and helped us with all questions we had during the appointment so we easily made a decision to go for with KeukenConcurrent.

My review is mainly focussed on the Monteur. The initial experience with Kitchen Concurrent was good. Good staff at Amsterdam Woonmall and friendly. The initial montage was not done well and on complaint , concurrent sent the Monteur: Ronan Weltevreden to analyse. He also came back to fix it and I could not have asked for anyone better. He is a magician at fixing the problems and the new kitchen now looks perfect. So my 5 stars are towards Ronan and kudos to him for enabling great customer experience.

top verkopers !

I had a very bad experience with the service provided by KeukenConcurrent. After the installation of the new kitchen, there were some details that needed finishing up (ordering some extra materials for the worktop). It's been 3 months of calling and emailing in order to schedule an appointment for somebody to measure the worktop again. When this was finally done 2 weeks ago, we have been notified yesterday that the measurements are lost. It's unacceptable to receive this awful service and have an unfinished kitchen after almost 4 months. Would never buy again from KeukenConcurrent and definitely not recommend their services.