KES Power & Light Reviews 26

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Despite numerous emails to this company explaining that I had not received my order and asking for proof of delivery, some 2wks later and I am yet to see proof from them, the date, courier company us... See more

Company replied

Rated 5 out of 5 stars

We have been using KES for many years now.... they offer excellent service and have always been very efficient, from simple orders such as boxes of connectors last minute for events, to complete d... See more

Rated 1 out of 5 stars

I am looking for a quote for a part 7170930100 , this is for KES but I do not what division and you just told me no and that's it, How could I know what division is and a contact to send the informa... See more

Company replied

Rated 4 out of 5 stars

Ordered 120 sockets and although great delivery service I received 120 plugs. Hopefully someone will be in the office at 09-00 to send out a re-delivery ASAP Thursday morning? Update. Sockets sent... See more

Company replied

Company details

  1. Electronics Store

Information provided by various external sources

Specialist electrics from stock or designed to your exact requirements. Also sole UK agent for PCE range of industrial plugs & sockets, inverters and adaptors.


Contact info

3.2

Average

TrustScore 3 out of 5

26 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Shockingly bad communication and £400 down with no lights delivered.

Despite numerous emails to this company explaining that I had not received my order and asking for proof of delivery, some 2wks later and I am yet to see proof from them, the date, courier company used or time of supposed delivery. So I am £400 out of pocket, no lights and an appalling and shockingly bad customer service. If I ask them to provide me with when they SAY they delivered I can check CCTV footage. But they're not providing me with this and the communication is abysmal. I would urge anyone to think twice about ordering from here. I'm out of pocket and have had no real guidance or response from them.

15 September 2025
Unprompted review
KES Power & Light logo

Reply from KES Power & Light

Hello, thank you for your review. We believe there may have been a mix-up here. We are KES Power and Light Ltd, a company specialising in industrial electrical distribution and temporary site lighting. We do not sell household lighting products, and we have not taken any orders for the type of goods you describe.

It sounds like your review may have been intended for KES Lighting, which is a different company with a similar name but not connected to us in any way. We recommend reaching out to them directly to resolve your order issue.

We’re sorry to hear about the difficulties you’re experiencing and hope you’re able to get things sorted quickly with the correct business.

Kind regards,
The KES Power and Light Ltd Team

Rated 4 out of 5 stars

Ordered 120 sockets and although great…

Ordered 120 sockets and although great delivery service I received 120 plugs. Hopefully someone will be in the office at 09-00 to send out a re-delivery ASAP Thursday morning?
Update.
Sockets sent next day delivery and arrived before 11AM. Cheers

9 October 2024
Unprompted review
KES Power & Light logo

Reply from KES Power & Light

Hi Neil, I believe you have spoken to our sales team and there was a miscommunication when ordering and order checks / confirmations were missed once we had sent them. The sockets have now been sent on an AM delivery and hope the event goes well. Anything else we can help with let us know.

Rated 5 out of 5 stars

Quality, Quick to Respond and Great Service

KES Power and Light are simply the best at providing us with our event electrics. They are quick to respond, their quality is great and they simply provide a very good all round service.

We would highly recommend them!

Tom
West Country Marquees Ltd

16 July 2024
Unprompted review
Rated 5 out of 5 stars

The team are great

The team are great, very helpful, speedy delivery and very punctual. The service is fantastic and the products are extremely well made.

14 September 2021
Unprompted review
Rated 5 out of 5 stars

I regularly mess Paul at KES about

I regularly mess Paul at KES about, requesting quotes and generally mithering him !
But he is always patient, and the products he sends me are always of outstanding quality. In the event’s industry it is always good to know that Paul is at the end of the phone.

31 July 2021
Unprompted review
Rated 1 out of 5 stars

quote for a part 7170930100 a part …

I am looking for a quote for a part 7170930100 , this is for KES but I do not what division and you just told me no and that's it, How could I know what division is and a contact to send the information.
Regards

15 July 2021
Unprompted review
KES Power & Light logo

Reply from KES Power & Light

Hi Iris
I am sorry to hear of your disappointment. You have contacted us asking for a product which is not made by ourselves or by a company that has any relation to us in any way, which is why we have been unable to help you.

We informed you it was not us and nothing to do with our group of companies but you persisted in emailing back asking for information we do not have. It looks as if you are after a company with the same name but based somewhere else in Europe, but completely unrelated to us in any way.

We have no involvement in the manufacture of car parts and never have. We hope you do find the company you are looking for and they are able to help you, but it is not us!

Regards
KES Power and Light team.

Rated 5 out of 5 stars

Quality Service, products and above all friendly helpful staff!

We have been using KES for many years now.... they offer excellent service and have always been very efficient, from simple orders such as boxes of connectors last minute for events, to complete distribution boxes quoted and made within a couple of weeks.
The team are brilliant, very helpful and friendly! We have been in to see everyone from time to time from the office to the workshop and nothing is too much trouble!
We cannot recommend them enough and we will always go back to them as our main supplier for event and temporary cabling and distribution equipment!

Sam Turner @ SJT Services

10 July 2021
Unprompted review
Rated 5 out of 5 stars

Great Service!

Great Service!
Very prompt when getting back to you.
A big thank you to Amy, for always being able to help :) !

13 January 2020
Unprompted review
Rated 5 out of 5 stars

KES great company

KES are a top company excellent product at a very good price. Paul Durber our area rep is quick to respond and will go out his way to help where her can.
Top Company
Top Product
Great response times

Thanks

10 July 2019
Unprompted review

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