It's excellent, easy to order, and the delivery is fast. The pizza maker is amazing; it's a compact size. I'll never order a takeaway pizza again after using this, as it cooks them in just a few minu... See more
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I have had my Kenwood Multi-tasker food mixer for 2 weeks and I have had so much fun playing with it . It comes with an easy grip bowl, clever storage for all your tools and a splash guard that rotate... See more
the nicest customer service, every single person has been so lovely. Just dealing with a blender that ive had for over 15 years still going strong but some parts need replacing and I think it might be... See more
Purchased a Kenwood KTLD60X23 fridge 12 months ago from Currys with the extended warranty. The handle for opening broke 2 weeks ago, apparently this item is not covered by the warranty. Also Kenwood a... See more
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Company details
About Kenwood World
Written by the company
In 1947 Kenneth Wood had a vision. He saw a future where people would be inspired by brilliant engineering to cook creatively, every day.
Fast forward more than 75 years later and this vision is now a reality where home cooks all over the world cherish their Kenwood kitchen appliances. From the fifty-year-old stand mixers still going strong, to the excitement of unboxing the very latest food processor to take pride of place on the kitchen worktop, Kenwood remains the brand of choice for those with a passion for creating great food.
With a comprehensive line-up covering kitchen machines and stand mixers, to food processors and hand blenders, Kenwood is committed to delivering innovative and useful kitchen companions that stand the test of time.
Contact info
United Kingdom
- www.kenwoodworld.com
4.0
Great
6K reviews
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No free returns
Good price for both my new kettle and toaster with 10% off for new customers. However unfortunately I ordered a Slate Grey Kettle to match the Midnight Black toaster. They do not have the Midnight Black Kettle on their website and unfortunately the slate grey looks black. Had to return it and it cost me £7 so my savings were not really savings at all. So many companies out there offering free returns I should have checked before ordering.
7 April 2026
Unprompted review
Reply from Kenwood World
Dear Alison,
We appreciate your feedback and are sorry the slate grey kettle didn't meet your expectations and match your toaster. We regret the return shipping cost impacted your savings. We'll review how our products are represented online. Thank you for bringing this to our attention.
Many thanks
Gemma, Kenwood UK
Very nice product
Very nice product !
The wife really liked her Birthday present and loved using it." Very quiet, She said "
Would definitely recommend this product.
C.B
1 April 2026
When I was a child my mother had a…
When I was a child my mother had a Kenwood Major which she used almost on a daily basis and thoroughly enjoyed the use of. I have always had a Kenwood mixer but decided I needed to upgrade to the Chef XL, which appeared to be the modern equivalent of the Major and am extremely pleased with its performance.
31 March 2026
Reply from Kenwood World
Good Morning,
We regret that our pricing on the decoration set did not meet your expectations. We appreciate your feedback.
Many thanks
Gemma, Kenwood UK
Very poor quilty ,and there were delay…
Very poor quilty ,and there were delay 5 days from the scheduled day
31 March 2026
Reply from Kenwood World
Good Morning,
We regret that the quality of the food grinder did not meet your expectations and the delivery delay. We appreciate your feedback.
Many thanks
Gemma, Kenwood UK
Terrible Customer Service
No issues with the product but the delivery and Customer Service were terrible.
Ordered on 01/04. Received late 10/04. No updates on when my order would arrive. Contacted Kenwood by email, automated response of acknowledgement and nothing else. Tried Live Chat function. Took ages to get a reply and they could offer no assistance at all nor put me in touch with anyone who could help.
1 April 2026
Reply from Kenwood World
Good Afternoon,
Thank you for taking the time to share your experience with Kenwood.
We appreciate your feedback and are sorry to hear about the issues with the delivery and service you experienced. We regret that you did not receive timely updates or helpful assistance.
I will ensure to feed this back to the relevant department
Many thanks
Gemma, Kenwood UK
The machine is excellent
The machine is excellent. Please don't use parcel force to deliver, slow and erratic despite paying extra for a faster service.
30 March 2026
It makes my life easier
19 March 2026
My order hasn't arrived after 13 days, no receipt or update, tracking isn't working
I placed my order on 1/04/26, received an email on 7/04/26 saying that my order had been shipped and was on its way and also that I'll receive my receipt in a separate email within 24 hours. As of 13/04/26 I've received no order, no receipt, no update, the tracking number /link isn't working.
I'm very upset - 12 days passed and it looks like my parcel has gone missing. My previous experience dealing with Kenwood customer service was extremely poor. and that's why I'm very apprehensive to contact customer service again.
Gemma, from Kenwood UK replied to me directly on 13/04 - promissed to investigate and reach out to me directly. Today is 14/04 and I have heard nothing from them and the item is still missing. In the meantime I've noticed that there are only 8 items left of the website so I'm very concerned that while they've been 'investigating', the item will be sold out. I tried to call Kenwood customer service directly but they are useless - no help, no information, no update. Just told me to sit and wait for the item to arrive. Very fraustrating experience!
1 April 2026
Reply from Kenwood World
Dear Yelena,
We are sorry to hear about the issues you've experienced with your order. We acknowledge your frustration regarding the delayed shipment, missing receipt, and non-functional tracking information. We'll investigate this and reach out to you directly once advised.
Many thanks
Gemma, Kenwood UK
Brilliant 👏
Easy to order. Great value for money. Lovely product. Good communication and prompt delivery. Thanks.
1 April 2026
Kenwood Go 👏🏻👏🏻👏🏻
Amazing as always!! Glad i went for Kenwood Go instead of kitchenaid stand mixer. Its light, its compact, and it was delivered super quick. Thank you Kenwood
20 March 2026
Shocking delivery
Ordered mixer 30/03/26, still not received it, no updates from Royal Mail, tracking service is useless.
Not happy at all.
30 March 2026
Reply from Kenwood World
Dear Linda,
Thank you for taking the time to share your feedback with Kenwood.
We are so sorry to hear that you have not received your mixer and that the tracking information is not helpful. We will investigate this issue with the courier and reach out to you directly once advised.
Many thanks
Gemma, Kenwood UK
Durable, serviceable and beautiful.
We bought a second hand Kmix AGA edition. It is a little small for what we need but that’s on us. The unit itself is superb, works every time. I clogged up the top by putting too much dough in it which resulted in requiring a repair. Jumped on line, bought spares, fitted spares and boom done, as it should be.
These days durability and serviceability are of paramount importance to us and probably the world tbh. Kenwood stuff works and when it doesn’t you can fix it, perfect!
11 April 2026
Unprompted review
Very easy to use website.
28 March 2026
There was a 3 working day delivery on…
There was a 3 working day delivery on buying the product. Kenwood had no problem taking the money. Then emailing me to say there was a despatch problem.
Then it was Easter, so 2 bank holidays.
This was a birthday gift, which arrived today, so I gad no gift for my sons birthday on the 7th!
28 March 2026
Reply from Kenwood World
Dear Catherine,
Thank you for taking the time to share your feedback with Kenwood.
Please accept our apologises for the dispatch issue and the impact of the bank holidays on your son's birthday gift delivery. We appreciate your feedback and will investigate how to prevent similar situations.
Many thanks
Gemma, Kenwood UK
I bought a food mincer
I bought a food mincer
Arrived and used it next day
2 minutes broken
Send a ticket and video that it is not spinning at all
No response for 3 days
Contacted in chat no answer
I just want refund and send someone to take it
I packed it already
3 April 2026
Unprompted review
Reply from Kenwood World
Good Morning
We regret you had this experience with the food mincer. We appreciate you sending the ticket and video. We are sorry for the delay. We have reached out for further information.
Edit,
Thank you for your additional detail you should have now received notification from our courier regarding collection
Many thanks
Gemma, Kenwood UK
Excellent quality product and service
Excellent quality product and service.
Delivery prompt as advertised. Sturdy food mixer.
Mixer used yesterday for first time. Worked well.
Only challenge was attaching the guard, scared of breaking as it is plastic.
24 March 2026
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