While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

When the Kenwood chef xl stand mixer developed a problem within 6 months Kenwood was really difficult to deal with. It's been 3 months since they were first contacted. After a month of going backwards... See more

Rated 5 out of 5 stars

Kenwood multitask mixer I’ve been really impressed with the new Kenwood Multi Tasker mixer. It’s powerful enough to handle everything from cake batters to bread dough, yet it’s surprisingly qui... See more

Rated 1 out of 5 stars

I bought a Kenwood MultiPro Express. On the very first use the central wand and whisk attachment melted and I sustained a burn on my hand as a result. Having Googled what happened, I saw other custome... See more

Rated 2 out of 5 stars

Kenwood has been my trusted friend in the kitchen for almost 40 years but my newest appliance makes me curse every time I make a dough. WHY have you saved the little square at the end of the hook? It... See more

Company details

  1. Electronics Store
  2. Appliance Store

Information provided by various external sources

Welcome to KENWOOD Official Global Site.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

80 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.6

All reviews

(80)

51 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not as it seems

I order a Kenwood head unit+ HD Rear View Camera package from Amazon, but when I received it and opened, there was no rear camera to be found. I contacted Amazon customer service, and they sent me a rear camera. However, it’s very glitchy and has a poor quality view. The head unit USB port connects is not Android friendly. You have to buy the antenna separately. The sound quality is not as good as my factory radio in my challenger.

4 December 2019
Unprompted review
Rated 1 out of 5 stars

No Support From Kenwood

I was so excited to install a Kenwood DPX792BH stereo in my car. It wowed me at first. But when I ran into a problem, I learned that their support is nonexistent. With "PANDORA" painted on the face of the radio, you would expect Pandora to work well, but it doesn't. It worked fine at first, but soon got stuck in a mode where it only shows "READING", "CONNECT ERROR", or "CHECK DEVICE". I contacted Kenwood about the issue and they pointed the finger at Pandora. I contacted Pandora and they pointed the finger at Kenwood. Since doing a paperclip-assisted hard reset on the stereo temporarily fixes the problem, I blame Kenwood.

27 September 2017
Unprompted review
Show reviews in all languages. (80 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look