KennCo Insurance Reviews 

Great customer care from Aron Fox.

I found the company great to deal.with. . Friendly curtious and professional, especially a gentleman by the name of stephen doonan. . He explained everything clearly and answered all my questions.

I was very happy with my experience with KennCo insurance yesterday. Though I wasn't able to get a quote online, I was able to get a quote over the phone. The number was listed on the quote page and I was able to get through to a human quickly. Aron was very helpful. He explained my options to me. He was clear, simple and friendly. I came away from our call feeling informed and confident on what to do next. I didn't feel under pressure to buy there and then. The customer service was informative, helpful and friendly.

I had a fantastic and easy experience with my car insurance . The person I spoke with Stephen Doonan was incredibly helpful making sure to explain my policy in a way that was easy to understand . The quote provided was easily best in market. Great customer service .

Great customer service. I dealt with Stephen Doonan, who was able to answer all my queries. Very happy

Aron was great. Thanks so much for all your help.

I had an incident on 28/05 a branch from a tree fall on our car call on friday then they call back on tuesday because bank holiday collect my car to inspect 05/06 then got reply on 10/06 that my car is total loss category D i should collect my belongings give me two option to choose i did send them email now am here 12/06 still waiting they give us a car just for 5 days how long we should wait ask for engineer report they send it to me but can't open the pdf on any devise awful dealing with stress never again let's see how many more days i have to wait and how much they with charge me

I've been with KennCo Insurance since I returned to Ireland. They have been very responsive to my numerous questions.
Very prompt when I request a copy of my insurance documents, always get them within a few days.
I intend to stay with them as long as there costs are fair.

I have always had a very positive experience with this company.
My motor insuranc quote was much lower than any of the major companies.

That includes Brokers.
Upload the necessary documentation on the portal. Which makes everything simple and quick.
Would highly recommend Kenco .

I have been with Kenko Insurance for few years and have always found them professional and helpful. Claims are handled efficiently, renewals are fair and straightforward, customer service is always responsible polite and informative.

Spoke with a Guy Called Matthew and he could not do enough for me. Excellent customer service. Loads of patience while trying to deal with a change of car on the policy as my Husband doesnt speak good English Fair play Kennco if only everyone was as helpful as Matthew

Time wasters and discriminatory practices. Refuse to quote if you have an outstanding claim. Even if your are not at fault. Basically, if you are injured by someone else in an accident and your claim is over 75k, they refuse to quote.

Every year I fall for it! Come renewal time I go online to save time. I spend time filling out the Kennco forms only to be told that they won't quote me and to call the office instead. So for wasting my time every year, I go elsewhere and have finally learned my lesson.

Easy to talk to and get a good deal
For what I wanted as my insurance
Highly recommend this insurance company

I've being a customer of kenn co insurance for number of years with a clean no claims bonus. My usual experience with other insurance companies was for the first 2 years your premium is around the same then for no reason it jumps 200 euro that's not my experience with kenn co its been in around the same each year receive my renewal and am happy to renew so keep up the good work

Switched to Kenco a few years ago as it was best price. I’m still getting good prices from them. No bother dealing with them.

I switched to KennCo a few years ago and I have had no issues whatsoever. The cost is lower than I've been quoted elsewhere and they are very responsive to any communications.

"KennCo insure young drivers from 17 years old and over." and - "Error: You must be 19 years and over to get a quote for our current motor products." Don't exactly go together. Avoid this insurance company. Very dodgy.

So we've been with KennCo for our House insurance for years !
There have been year on year increases but nothing really excessive !
This year, it's a whole different ball game ! a renewal quote through with just under 50% increase ! I phoned to ask why; no reason: we have changed nothing, no claims and there is always someone in our house etc..... I spoke with a nice lady, Daniella on the phone and off she ventured to see 'what she could do' only to come back and say 'sorry, we've applied all the available discounts, we can't do better than this quote' when I asked 'why?' I was only told ' I'm sorry, our house insurance has sky rocketed this year'

I'm stunned ! ....
Deeply disappointed in you KennCo ! do better !

Utterly Incompetent & Unacceptable Claims Handling

This insurance company’s handling of my claim has been nothing short of incompetent, chaotic, and disrespectful.

They lost my original claim, forcing me to register it for a second time. For an insurance company, losing a claim is not a small mistake — it is a serious failure of basic operations.

Last week, I was explicitly told that my case had been sent to an engineer for a desktop investigation. I was informed this normally takes 48 hours, followed by up to 10 days for review. I was clearly led to believe this process had already started.

This week, after chasing yet again, I was told that nothing was sent, nothing progressed, and nothing has been done. I was then given the exact same scripted response as before, as if last week’s call never happened.

There is no accountability, no ownership, and no internal communication. Every call reveals that no one actually knows what is happening, and no one takes responsibility. The entire process feels disorganised to the point of being dysfunctional.

Customers are left chasing their own claims while staff repeat timelines that clearly mean nothing. Promises are made, ignored, and then repeated again without action. This is not just slow service — it is systemic mismanagement.

Insurance is meant to provide peace of mind. Instead, this company adds stress, confusion, and delays at the exact moment customers need support.

I would strongly advise anyone to avoid this insurer. If you ever need to make a claim, be prepared for lost information, broken promises, endless delays, and complete lack of professionalism.

Absolutely unacceptable.