KEMIMOTO Reviews 

3,592
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 383 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the aftermarket parts and the exceptional, highly responsive support provided by the friendly service team. People also mention that orders usually arrive quickly and securely, making the overall online shopping process an absolute breeze for everyone. Some reviewers were not happy with certain items, noting that specific parts simply did not fit their vehicles properly despite entering the correct vehicle information on the website. Consumers additionally mentioned notable frustrations regarding expensive return shipping costs and low partial refunds when dealing with incorrect, ill-fitting, or damaged orders.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting excellent materials, perfect fit, and... See more

Quality

Users describe positive interactions with quality, consistently highlighting well-made products and great... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting quick response times and very... See more

Delivery service

Consumers find delivery service to be efficient, with widespread praise for fast shipping times and prompt... See more

Order

Customers consistently note ambiguous experiences with order processes, reflecting a wide range of differing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fender flares are great rock sliders are wonderful everything went on really well and fit perfect could not be happier just wish someone would explain how to hock up the five loose wires on on the c... See more

Company replied

Rated 5 out of 5 stars

Great product(s) (I've purchased a few) and customer service was very responsive. I had a very minor issue/concern with an item (UTC rock sliders), they reached out asking for input. I replied, and th... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a set of whips from this company. Shortly after installing them, one quit working. I contacted the company regarding the warranty and received an IMMEDIATE personal response. They... See more

Company replied

Rated 5 out of 5 stars

Great and responsive customer service. The pair I received had a non-working right glove. I emailed and they were super quick to set it right, sending me a new pair that works great! First day riding... See more

Company replied


Company details

  1. Car Accessories Store

Written by the company

KEMIMOTO is your one-stop shop for UTV, ATV, motorcycle. We carry parts, accessories, riding gear. Designed by riders for riders. Free shipping in the U.S. and Canada.


Contact info

4.2

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(3,592)

383 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have bought several products and I…

I have bought several products and I have been very satisfied with what I’ve gotten and how well they went on both of my side-by-side and the customer service has been great as well

21 April 2026
KEMIMOTO logo

Reply from KEMIMOTO

We appreciate you sharing your positive experience with our products and customer service. We're happy to hear that you are satisfied with how well they went on your side-by-side. Enjoy your ride!

Rated 5 out of 5 stars

Good product

Good product, easy ordering, shipped fast

21 April 2026
KEMIMOTO logo

Reply from KEMIMOTO

We're glad you had a good experience with our product and fast shipping! Thank you for your order!

Rated 5 out of 5 stars

Great company!

Everything we have ordered from Kemimoto has been great quality and we have been extremely happy with all of our purchases!!

21 April 2026
KEMIMOTO logo

Reply from KEMIMOTO

We're happy to hear that you've been extremely satisfied with the quality of your orders. We appreciate you sharing your positive experience with our products! Welcome next time. Kemimoto wishes you happiness every day.

Rated 5 out of 5 stars

There was an issue with the remote…

There was an issue with the remote control. I contacted customer service and received an immediate response. Customer service agreed and is sending a replacement. This is exactly how "customer service" is suppose to function. Highly recommended.

21 April 2026
KEMIMOTO logo

Reply from KEMIMOTO

We're glad to hear that our customer service team was able to quickly resolve the issue to your satisfaction. We appreciate your recommendation and are grateful for your feedback. Have a good day!

Rated 4 out of 5 stars

It took 9 months to get my order

It took 9 months to get my order. Sent an email and never got a reply so I chalked it up and started shopping elsewhere

After writing this review I was emailed by kemimoto and they made it right.

20 April 2026
KEMIMOTO logo

Reply from KEMIMOTO

We sincerely apologize for the delay and the trouble you've experienced. Our customer service team has already emailed you with a follow-up. Could you please take a moment to check your inbox and get back to us? Thank you so much for your patience and understanding.

Rated 5 out of 5 stars

Very good product

Very good product! Would highly recommend

21 April 2026
KEMIMOTO logo

Reply from KEMIMOTO

We're so glad you enjoyed the product. Thank you for the recommendation! We appreciate your positive feedback very much.

Rated 4 out of 5 stars

Easy to install and fits great

It installed easily and it fit like it should have. The instructions could have been a little better. Delivery was fast and on time

21 April 2026
KEMIMOTO logo

Reply from KEMIMOTO

We're happy to hear that the installation was easy and the product fit well. We appreciate your feedback regarding the instructions.

Rated 4 out of 5 stars

Now looking back!!

Product received was in great condition and in a timely manner. Just like getting Product sticker or stickers in my purchase.

20 April 2026
KEMIMOTO logo

Reply from KEMIMOTO

Thank you for your feedback! We're glad to hear that your product arrived in great condition and on time. We also appreciate your suggestion about including stickers. We'll definitely share this with our team. Thank you for your support!

Rated 5 out of 5 stars

Delivered on time product was easy to…

Delivered on time product was easy to install very well built would definitely recommend

21 April 2026
KEMIMOTO logo

Reply from KEMIMOTO

Thanks for sharing your experience! It's great to know that everything went smoothly from delivery to installation. We really appreciate your kind words and recommendation.

Rated 5 out of 5 stars

Great customer service….

Great customer service.

20 April 2026
KEMIMOTO logo

Reply from KEMIMOTO

We sincerely appreciate your kind words. Our customer service team strives to genuinely support every customer, and your feedback reassures us that we’re on the right path. Thank you for your trust!

Rated 5 out of 5 stars

Easy order

Easy order
Fast Delivery

18 April 2026
KEMIMOTO logo

Reply from KEMIMOTO

Thanks for sharing your experience! We're happy you were satisfied with everything, from order to delivery. We look forward to serving you again in the future.

Rated 5 out of 5 stars

It is what i was looking for

It is what i was looking for. Great product. I'll get it again

20 April 2026
KEMIMOTO logo

Reply from KEMIMOTO

Thank you for your kind feedback! We're so glad to hear that the product met your needs. We look forward to serving you again in the future.

Rated 5 out of 5 stars

Custom parts for 2025 CanAm Defender

I hav bought may items for my 2025 CanAm Defender and everything looks and works great!

20 April 2026
KEMIMOTO logo

Reply from KEMIMOTO

Thank you for your continued support! We're so glad to hear that everything is working well on your 2025 CanAm Defender. If you ever need anything, please feel free to reach out.

Rated 5 out of 5 stars

Products seem well made

Products seem well made. Had one issue with a chase light not working. It was sent out again and the new one works correctly.

20 April 2026
KEMIMOTO logo

Reply from KEMIMOTO

Thank you for sharing your experience. We're glad to hear that you're satisfied with the quality of our products. It's also great to know that the issue you encountered was resolved and the replacement is working well for you. We truly appreciate your understanding and support!

Rated 5 out of 5 stars

Great experience

Great experience

19 April 2026
KEMIMOTO logo

Reply from KEMIMOTO

Thank you for your kind feedback. We're so glad to hear that you had a positive experience with us. We truly appreciate your support!

Rated 5 out of 5 stars

I had purchased a glass windshield for…

I had purchased a glass windshield for my Kawasaki KRX 1000 and unfortunately was cracked. Their customer service was fantastic throughout the process and handled my refund quickly. I highly recommend Kemimoto for your UTV needs.

15 April 2026
KEMIMOTO logo

Reply from KEMIMOTO

Thank you for sharing your experience with us. We truly appreciate your kind words and your willingness to recommend us. It means a lot to know that our customer service team was able to assist you promptly and to your satisfaction. Thank you again for your support!

Rated 5 out of 5 stars

Easy ordering process and my Polaris…

Easy ordering process and my Polaris windshield was delivered in perfect condition on time.

20 April 2026
KEMIMOTO logo

Reply from KEMIMOTO

Thank you for your positive feedback! We're so glad to hear that everything went smoothly and that your order arrived exactly as expected. We truly appreciate your support.

Rated 3 out of 5 stars

Item didn’t fit

Process of order was great, but the item I purchased did not fit our UTV.
So now I have to figure out the return policy and process.

19 April 2026
KEMIMOTO logo

Reply from KEMIMOTO

We're sorry the item didn't fit your UTV. We've received your message and are following up on the return. Please check your email and reply to us. Thank you!

Rated 5 out of 5 stars

Nice case

Nice case, my rifles and shotguns fit in nicely. I think there’s enough padding as to not damage firearms while riding. I have mine on the headache rack. I’ll probably and a piece of foam to the headache rack just to be sure on rough terrain.

19 April 2026
KEMIMOTO logo

Reply from KEMIMOTO

Thank you for your thoughtful feedback! We're so glad to hear that the case is working well for you and that you feel the padding provides adequate protection. We truly appreciate your support and hope to serve you again in the future!

Rated 5 out of 5 stars

Great customer service…

Refreshing to have a customer service department that actually takes care of the customer

19 April 2026
KEMIMOTO logo

Reply from KEMIMOTO

We sincerely appreciate your kind words. Our customer service team strives to genuinely support every customer, and your feedback reassures us that we’re on the right path. Thank you for your trust!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look