KEMIMOTO Reviews 3,347

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the quality of the products, highlighting their effectiveness and durability, especially for items like heated apparel and accessories. Many people also commend the exceptional customer service, noting quick responses, helpful staff, and a willingness to resolve issues, often going above and beyond expectations. However, some customers encountered issues with their orders and delivery services. These experiences included receiving incorrect or damaged items, missing parts, and significant shipping delays with a lack of communication regarding tracking information. A few other people also felt that customer service was inconsistent or unhelpful when problems arose.

What people talk about most

Product

People report positive experiences with product quality and fitment. Many customers praise the high quality... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the helpfulness and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of... See more

Order

Reviewers highlight ambiguous aspects of order. While some customers praise the easy ordering process,... See more

Delivery service

Consumers find delivery service to be ambiguous. While some reviewers report prompt and fast delivery, with... See more

Based on these reviews

Rated 4 out of 5 stars

Great product, great quality, out of the two heated sweaters I received one is great flawless in every way, heat, comfort and app support. While the other one lack all use of app support. I reached ou... See more

Company replied

Rated 4 out of 5 stars

I purchased a vinyl zipper vinyl door kit for my cf moto zforce 800 . zippers lasted less than6 months in limit use and both failed . Went to my local Amish craftsman who put in much better zippers... See more

Company replied

Rated 5 out of 5 stars

The heated motorcycle jacket came quickly and worked as advertised. It provides heat comfortable at 40F at highway speeds. Heat can be felt on the arms, neck and body. a 40min ride consumes abount 20%... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a set of whips from this company. Shortly after installing them, one quit working. I contacted the company regarding the warranty and received an IMMEDIATE personal response. They... See more

Company replied


Company details

  1. Car Accessories Store

Written by the company

KEMIMOTO is your one-stop shop for UTV, ATV, motorcycle. We carry parts, accessories, riding gear. Designed by riders for riders. Free shipping in the U.S. and Canada.


Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

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Rated 1 out of 5 stars

I purchased the midnight 80 and the…

I purchased the midnight 80 and the midnight 60 and on loud these speakers crackle and sound horrible you cannot listen to these speakers on loud the lights are awesome but the sound is not good I will go with jbl. I have to literally on my phone turn down my equalizer to zero just to listen to the speaker but then they sound flat and pitched would like to try the gen 2 but im to invested in the ones I have. I'm not happy very disappointed because this was going on as soon as I purchased the speakers i just tolerated with it but will never do that again

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Decent gloves for a good price

This review is for motorcycle gloves with touch screen tips. Fit decently but not accurate on size. I usually wear medium size gloves, however for this brand I have to wear large. Even with the large size the finger length is slightly to short. When i get the glove on and in position where i like it the fingers seem just about 1/4-1/2 inch to short. But they look good, appear well made the touch screen tips work well. This is my 4th set of gloves from here. And second set of this particular pair.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service! Great products!

Just wanted to say that Kemimoto is an outstanding company that treats their customers right! I ordered a windshield for my Can-am Maverick and when it arrived it was shattered. I contacted Kemimoto and sent them pictures of the shattered windshield and they immediately sent a new one to replace it. I have ordered from Kemimoto in the past, and will continue to order in the future. Thank you Kemimoto for the outstanding customer service and products!

17 March 2026
Unprompted review
Rated 1 out of 5 stars

Ordered several parts...only one arrived

Ordered several parts. Only one of them arrived. 2 out of 3 of the parts never arrived. Zero customer service support at this point. I wanted the bags, but after this fiasco, I just want a refund.

13 April 2026
Unprompted review
KEMIMOTO logo

Reply from KEMIMOTO

Hi Jason, we sincerely apologize for not meeting your expectations. We have processed a refund for the lost package from your order. If you need any further assistance or have additional requests, please don’t hesitate to reach out to us.

Rated 5 out of 5 stars

Good bang for the buck

Put the kemimoto fang lights in and they look and work great.

11 April 2026
Unprompted review
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Reply from KEMIMOTO

Hi Michael, thank you for your feedback! If you have any questions or need further assistance, feel free to reach out. Enjoy your new lights! 😊

Rated 1 out of 5 stars

I went to the website entered my year…

I went to the website entered my year make and model and ordered from the results that came up. I received the windshield and it does not fit. Called up customer support and was told to return the item at my expense or keep it and get a $30 refund. It was a $210 part.
I will not bother to waste the energy or expense to send this back as it was clearly their website that caused this problem. I will also never buy from a company as this can not be trusted with fitment as their website showed.
Total garbage experience.

3 April 2026
Unprompted review
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Reply from KEMIMOTO

Hi Nick, we truly value your feedback and are committed to improving our service. Our customer support team has reached out to you again to follow up on this matter. Please check your inbox for further details. We sincerely apologize for the inconvenience you've experienced.

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! I will always choose Kemimoto for my accessory needs. They went above and beyond to fix my issue. I’m tremendously impressed

6 April 2026
Unprompted review
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Reply from KEMIMOTO

Hi Mat, thank you so much for your kind words! 😊 We're thrilled to hear that we could help and truly appreciate you choosing Kemimoto. Looking forward to serving you again!

Rated 5 out of 5 stars

Excellent Customer Service

Excellent Customer Service. We had an issue with one of the doors on our Ranger that popped open and got stuck under the tire. They were quick to replace it for us at no charge.

7 April 2026
Unprompted review
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Reply from KEMIMOTO

Hi Donna. Thank you for sharing your positive experience! 😊 We're glad we could quickly resolve the issue. Your satisfaction means a lot to us — we're here whenever you need us!

Rated 5 out of 5 stars

I had a problem with my turn signal…

I had a problem with my turn signal flasher not working. Customer service got right on it and sent a replacement at no charge!

1 April 2026
Unprompted review
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Reply from KEMIMOTO

Hi LYNN, thank you for your kind feedback! 😊 We appreciate your trust in us and are here to help anytime!

Rated 5 out of 5 stars

The item they sent me had been changed…

There was an issue with my order but they made it right.

1 April 2026
Unprompted review
KEMIMOTO logo

Reply from KEMIMOTO

Hi Jordan, we take your feedback seriously and will review our website content more carefully to ensure accuracy moving forward. We sincerely apologize for the inconvenience.

Rated 5 out of 5 stars

The people are very helpful and…

The people are very helpful and friendly. I ordered a windshield for my polaris ranger and it was damaged in shipping. They took care of it and have sent a new one. All of the parts that I ordered are very high quality and fit perfectly.

1 April 2026
Unprompted review
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Reply from KEMIMOTO

Hi George, thank you so much for your kind words! 😊 We're glad our team could help resolve the issues. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Great Overhead Fan

Ordered a UTV overhead fan with light. Install was quick as easy. The fan moves a lot of air. The mount is rock solid and fits great on a 2024 RZR xp 1000. Price was great compared to similar products.

30 March 2026
Unprompted review
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Reply from KEMIMOTO

Hi Jeff, thank you for your fantastic review! 😊 We're thrilled to hear that the installation was smooth and that you're enjoying the performance and fit of the overhead fan on your RZR. We appreciate you choosing us and hope to serve you again soon!

Rated 4 out of 5 stars

Good customer service

Very good customer service, good descriptions

25 March 2026
Unprompted review
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Reply from KEMIMOTO

Hi Alex, thank you so much for your kind words! 😊 We’re thrilled to hear you enjoyed our service and descriptions. Your support means the world to us! 🌟

Rated 5 out of 5 stars

Warranty

Had an issue with a heated hoodie battery. Unfortunately, they could not replace the battery because the item is no longer available, but customer service was able to resolve the matter which I am grateful for. They are easy to work with and very understanding. Their product are great, and based on the warranty and ease, ill definitely remain a loyal customer. Thank you

26 March 2026
Unprompted review
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Reply from KEMIMOTO

Hi Patrick, thank you for sharing your experience! 😊 Your loyalty and kind words mean so much to us, and we’re thrilled to have you as part of our customer family. We’ll keep working hard to provide products and services you can count on! 🙌✨

Rated 5 out of 5 stars

Shipping address change

I messed up my shipping address, was getting sent to a different state, when ordering. I sent customer service an email to which they responded so quickly and able to correct it, product came in sorry fast even with my goof up! Will be buying from them again.

23 March 2026
Unprompted review
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Reply from KEMIMOTO

Hi AJ, thank you for sharing your experience! 😊 Can't wait to have you shop with us again—your support means the world! 🙌💛

Rated 5 out of 5 stars

Great service and all my parts came in

Great service and all my parts came in perfect !

26 March 2026
Unprompted review
KEMIMOTO logo

Reply from KEMIMOTO

Hi Mike, thank you so much! 😊 We're thrilled to hear everything arrived perfectly and that you’re happy with the service. 🙌 Your support means everything to us—can’t wait to serve you again! 🚀✨

Rated 5 out of 5 stars

Customer Service

Jabz (I think I got that right) answered my question before my purchase and kept me updated on the delivery.

25 March 2026
Unprompted review
KEMIMOTO logo

Reply from KEMIMOTO

Hi Robert, thank you for the awesome feedback! 😊 We’re so glad Jabz (you got it right! 😉) was able to assist you and keep you in the loop. We’ll be sure to pass along the kind words! 🙌✨ Enjoy your purchase, and we look forward to helping you again! 🚀

Rated 5 out of 5 stars

Great communication and professonial…

Great communication and professonial hand my screw up very quick to respond back to when i caught my mistake

23 March 2026
Unprompted review
KEMIMOTO logo

Reply from KEMIMOTO

Hi Gerry, thank you for the kind words! 😊 We’re so glad we could help fix things quickly for you. Your support means a lot—can’t wait to assist you again in the future! 🚀✨

Rated 5 out of 5 stars

Took good care of my problem very fast…

Took good care of my problem very fast and professional I would recommend them for all your needs and also quick response alway emailed me back

24 March 2026
Unprompted review
KEMIMOTO logo

Reply from KEMIMOTO

Hi Lou. Thank you so much for your amazing feedback! Providing fast responses and excellent service is always our top priority. We truly appreciate your recommendation and are here to assist you anytime you need. Have a fantastic day! 😊

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