KDE Ltd Electrical, Plumbing and Central Heating Reviews 

385
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Arranged to come out twice, took time off work and didnt come. Then accused us of not being in. Lied and said they had a picture evidence they come out then sent a picture of the door postmarked with... See more

Rated 5 out of 5 stars

Ann was Fantastic! Professional yet down to earth, introduced herself and got the job done, will definitely use again, after messaging about 4 plumbers to no response or even reading messages, from bo... See more

Rated 5 out of 5 stars

The fitters arrived on time and they carefully covered our carpets with a protective plastic sheet, then started removing the old boiler & fitted the new one. The old central heating pipes needed repl... See more

Rated 5 out of 5 stars

Late call for a gas leak identified by Cadent. Called out KDE and they said they'd have some round within half an hour, Engineer called Ed turned up, and on time. Confirmed the Cadent diagnosis and th... See more

Company details

  1. Electrician
  2. Bathroom Remodeler
  3. Carpenter
  4. Electrical Installation Service
  5. Plumber
  6. Radiator Repair Service

Written by the company

ELECTRICAL, PLUMBING, HEATING AND BATHROOM EXPERTS. A family-run business since 1989, KDE has over 30 years’ experience providing Electrical, Plumbing, Heating and Bathroom services across Cheshire and North Wales. KDE is built on an exceptional reputation for first-class customer care, reliability, competitive prices and all-round quality. Our friendly, knowledgeable team are fully qualified and will do everything they can to understand your needs and requirements. Whether you need an electrician, an emergency plumber, a qualified gas and heating engineer or assistance with your bathroom or kitchen installation, our team can deliver any job in your home safely and efficiently to an exceptional standard. We’re also available 24 hours a day, seven days a week to assist with any emergency situation in your home, so rest assured you’re in safe hands with KDE.


Contact info

4.1

Great

TrustScore 4 out of 5

385 reviews

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4.1

All reviews

(385)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am very impressed with the fitting of…

I am very impressed with the fitting of our new shower door, tiling and tray which was fitted by two polite guys who are a credit to the company. They also left the en-suite clean and tidy too. Happy customer.

13 February 2024
Unprompted review
KDE Ltd Electrical, Plumbing and Central Heating logo

Reply from KDE Ltd Electrical, Plumbing and Central Heating

Thank you for the nice review, please can you let me know you job ref number so I can pass this lovely feedback on to our engineers.

Rated 5 out of 5 stars

Great Service

Another job well executed. Damon has done our boiler a couple of times now, and is friendly and professional. He kept me up to date with what was happening, as a simple service turned into a couple of parts being replaced within the boiler, which, if hadn't been noticed could have possibly led to a more (potentially dangerous) situation, so very grateful indeed. Will definitely continue using KDE in the future.

13 February 2024
Unprompted review
KDE Ltd Electrical, Plumbing and Central Heating logo

Reply from KDE Ltd Electrical, Plumbing and Central Heating

Thank you for taking the time to review us, we really appreciate the feedback. We will pass this on to the engineer.

Rated 5 out of 5 stars

I was very pleased from the service I…

I was very pleased from the service I received today, I would happily recommend this company and use them again in the future. Josh was extremely assertive, knowledgeable and friendly.

9 February 2024
Unprompted review
KDE Ltd Electrical, Plumbing and Central Heating logo

Reply from KDE Ltd Electrical, Plumbing and Central Heating

Thank you for taking the time to review us, we will pass on this great feedback to Josh.

Rated 5 out of 5 stars

Very professional from initial contact…

Very professional from initial contact to job completion.
Response time to property 10 minutes.
Would recommend them to anyone with urgent electrical issues.

7 February 2024
Unprompted review
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Reply from KDE Ltd Electrical, Plumbing and Central Heating

Thank you for taking the time to review us

Rated 5 out of 5 stars

Problem fixed and so grateful

I just want to say how pleased we were that the issue could be fixed as an emergency. The plumber, Wayne was thorough and detailed as well as informative in regard to what the problem was and we were completely thankful that the problem was fixed to the highest standard.

6 February 2024
Unprompted review
KDE Ltd Electrical, Plumbing and Central Heating logo

Reply from KDE Ltd Electrical, Plumbing and Central Heating

Thank you for the review we will pass this on to the engineer

Rated 5 out of 5 stars

Great service

Great service. Friendly staff
will use again

2 February 2024
Unprompted review
KDE Ltd Electrical, Plumbing and Central Heating logo

Reply from KDE Ltd Electrical, Plumbing and Central Heating

Thank you for leaving us a review, we will pass this on to the staff involved

Rated 5 out of 5 stars

Excellent service from KDE engineer arrived on time and was…

The engineer arrived on time and was very friendly, polite, and worked very unobtrusively and efficiently. He explained what he had done to and the current condition of my boiler and gas fire very clearly.

5 February 2024
Unprompted review
KDE Ltd Electrical, Plumbing and Central Heating logo

Reply from KDE Ltd Electrical, Plumbing and Central Heating

We are really pleased you had a good experience and we will pass this on to the engineer.

Rated 5 out of 5 stars

KDE May not be the cheapest firm that…

KDE May not be the cheapest firm that you could use, however, they are extremely professional. They set a date to attend and do so. They listen to your requirements, then advise on how this can best be achieved. They quote quickly. There tradesmen know their stuff. I have been using them for a couple of years now, calling on them frequently for electrical and fire related issues. You could find cheaper firms, but they might well not work out better value. KDE do what you pay them to do. That's what I need.

31 January 2024
Unprompted review
KDE Ltd Electrical, Plumbing and Central Heating logo

Reply from KDE Ltd Electrical, Plumbing and Central Heating

Thank you for the recommendation above, this is great to hear.

Rated 4 out of 5 stars

Great job and very tidy work

Great job and very tidy work! Very nice lads thanks! Just didn’t get a reply to an email I sent to the general enquiries so that’s why I’m rating a 4 not a 5. But the work KDE did was great.

30 January 2024
Unprompted review
KDE Ltd Electrical, Plumbing and Central Heating logo

Reply from KDE Ltd Electrical, Plumbing and Central Heating

Thank you for the positive review, and thank you for providing the feedback on the Help Desk, I will be sure to look into what happened here.

Rated 5 out of 5 stars

Highly recommended

Highly recommended. Turned up on time, did exactly what was asked, cleaned up afterwards, polite and courteous throughout, explained what had been done and invoiced as per quotation,

30 January 2024
Unprompted review
KDE Ltd Electrical, Plumbing and Central Heating logo

Reply from KDE Ltd Electrical, Plumbing and Central Heating

Glad you had a positive experience, thank you for taking the time to post a review its much appreciated.

Rated 5 out of 5 stars

Very quick response to a leaky radiator…

Very quick response to a leaky radiator and also offered some helpful advice re:unrelated ongoing issues

29 January 2024
Unprompted review
KDE Ltd Electrical, Plumbing and Central Heating logo

Reply from KDE Ltd Electrical, Plumbing and Central Heating

Thank you for the review it makes us happy to know our staff are being helpful like this and going the extra mile. We will pass the feedback on to the engineer.

Rated 5 out of 5 stars

I had a fault on my boiler

I had a fault on my boiler, they arrived within 1.30 hours and fixed it. I wouldn't hesitate in recommending KDE, so much so that I have asked for a quote for a new one.

26 January 2024
Unprompted review
KDE Ltd Electrical, Plumbing and Central Heating logo

Reply from KDE Ltd Electrical, Plumbing and Central Heating

Thank you for the lovely review.

Rated 5 out of 5 stars

Great service

Hard workers, polite and helped with any problems we come across, got the job done. great service

8 January 2024
Unprompted review
KDE Ltd Electrical, Plumbing and Central Heating logo

Reply from KDE Ltd Electrical, Plumbing and Central Heating

Thank you for the reply its nice to hear, it would also be lovely if you could let me know your job number so I can pass the feedback tot he engineers. thanks again for the review.

Rated 5 out of 5 stars

Excellent service & great continuity

We had a number of lighting and electrical issues to address, requiring a number of visits from KDE. All bookings were made efficiently by the friendly booking staff, who kindly sent electrician Jim each time. Jim is brilliant, and having the continuity was great.

22 January 2024
Unprompted review
KDE Ltd Electrical, Plumbing and Central Heating logo

Reply from KDE Ltd Electrical, Plumbing and Central Heating

Thank you so much sometime faults are not as straight forward as they seem so thank you for your patience, ill pass the lovely feedback on to Jim.

Rated 5 out of 5 stars

Aaron To The Rescue

Aaron was great when he came to our home to help with our broken boiler. It’s only 18 months old but wasn’t running hot water.
Aaron came out sorted the issue, serviced the boiler and also sorted the boiler manufacturer to come to our property to complete the last remaining issue.
Used KDE a few times and recommended to others who have used them in our street.
Impressed with their punctuality, speed and overall knowledge of the systems they supply, fit and service.

23 January 2024
Unprompted review
KDE Ltd Electrical, Plumbing and Central Heating logo

Reply from KDE Ltd Electrical, Plumbing and Central Heating

Thank you for the lovely review

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