KDE Ltd Electrical, Plumbing and Central Heating Reviews 

385
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Arranged to come out twice, took time off work and didnt come. Then accused us of not being in. Lied and said they had a picture evidence they come out then sent a picture of the door postmarked with... See more

Rated 5 out of 5 stars

Ann was Fantastic! Professional yet down to earth, introduced herself and got the job done, will definitely use again, after messaging about 4 plumbers to no response or even reading messages, from bo... See more

Rated 5 out of 5 stars

The fitters arrived on time and they carefully covered our carpets with a protective plastic sheet, then started removing the old boiler & fitted the new one. The old central heating pipes needed repl... See more

Rated 5 out of 5 stars

Late call for a gas leak identified by Cadent. Called out KDE and they said they'd have some round within half an hour, Engineer called Ed turned up, and on time. Confirmed the Cadent diagnosis and th... See more

Company details

  1. Electrician
  2. Bathroom Remodeler
  3. Carpenter
  4. Electrical Installation Service
  5. Plumber
  6. Radiator Repair Service

Written by the company

ELECTRICAL, PLUMBING, HEATING AND BATHROOM EXPERTS. A family-run business since 1989, KDE has over 30 years’ experience providing Electrical, Plumbing, Heating and Bathroom services across Cheshire and North Wales. KDE is built on an exceptional reputation for first-class customer care, reliability, competitive prices and all-round quality. Our friendly, knowledgeable team are fully qualified and will do everything they can to understand your needs and requirements. Whether you need an electrician, an emergency plumber, a qualified gas and heating engineer or assistance with your bathroom or kitchen installation, our team can deliver any job in your home safely and efficiently to an exceptional standard. We’re also available 24 hours a day, seven days a week to assist with any emergency situation in your home, so rest assured you’re in safe hands with KDE.


Contact info

4.1

Great

TrustScore 4 out of 5

385 reviews

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4.1

All reviews

(385)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

New Boiler system fitted.

We had an old back boiler removed and a brand new combi-boiler fitted. The job was such an upheaval for my elderly father that we just left the property for a few days and the team carried out their extensive work in a considerate manner and left the house looking great upon our return. We have used KDE for other projects and wouldn’t hesitate in recommending this company to new customers. Excellent service.

26 February 2024
Unprompted review
KDE Ltd Electrical, Plumbing and Central Heating logo

Reply from KDE Ltd Electrical, Plumbing and Central Heating

Thank you so much for the wonderful review

Rated 5 out of 5 stars

Great service

Luke arrived when expected, diagnosed the potential issues quickly and set about the required repairs.
Luke was very pleasant and professional and explained everything he was doing.
Would use again and recommend

27 February 2024
Unprompted review
KDE Ltd Electrical, Plumbing and Central Heating logo

Reply from KDE Ltd Electrical, Plumbing and Central Heating

Hello, Thanks for the lovely review we will pass on these kind words to our engineer

Rated 5 out of 5 stars

Very prompt service

Rang in the morning as we had boiler problems - no hot water or heating.We were told an engineer would visit between 12 & 4 same day - he arrived at 2pm. The engineer was very respectful & polite - explained what he had done & was very reassuring. A real credit to the company !

26 February 2024
Unprompted review
KDE Ltd Electrical, Plumbing and Central Heating logo

Reply from KDE Ltd Electrical, Plumbing and Central Heating

Thank you for the review, its great to hear how polite are team are

Rated 5 out of 5 stars

Kitchen Tap

I was lucky,they had a cancellation ,all done and dusted same day .Experienced plumber good job,efficient and tidy,will use again.

23 February 2024
Unprompted review
KDE Ltd Electrical, Plumbing and Central Heating logo

Reply from KDE Ltd Electrical, Plumbing and Central Heating

Thank you for the lovely review, we will pass this on to the engineer.

Rated 5 out of 5 stars

Extremely professional

extremely professional, very informative and an excellent job.

22 February 2024
Unprompted review
KDE Ltd Electrical, Plumbing and Central Heating logo

Reply from KDE Ltd Electrical, Plumbing and Central Heating

Thank you for taking the time to give us a review

Rated 5 out of 5 stars

Top Job

The both lads were punctual, courteous and totally professional. Great job

21 February 2024
Unprompted review
KDE Ltd Electrical, Plumbing and Central Heating logo

Reply from KDE Ltd Electrical, Plumbing and Central Heating

Thank you for the review

Rated 5 out of 5 stars

Nice and toasty

Really pleased friendly efficient employees asset to your company.

21 February 2024
Unprompted review
KDE Ltd Electrical, Plumbing and Central Heating logo

Reply from KDE Ltd Electrical, Plumbing and Central Heating

This is great to hear thank you for taking the time to review

Rated 5 out of 5 stars

Led ceiling fan fitting

Job was to fit 2 led ceiling fans & I led light fitment . As I have a vaulted ceiling where the biggest fan was to be fitted, it required some adjustment to normal fitting as had to be fitted on a central beam, but the lads did an excellent job in finding a workable solution. They worked tidily & with respect of their surroundings. They were extremely pleasant & had a great sense of humour which always helps. Would definitely recommend.

21 February 2024
Unprompted review
KDE Ltd Electrical, Plumbing and Central Heating logo

Reply from KDE Ltd Electrical, Plumbing and Central Heating

Thank you for the kind words, we will pass this on to the engineers

Rated 4 out of 5 stars

Excellent installers

INV/1679865

The installation work was excellent.
There was a mixup between the helpdesk and the technician when booking the appointment, resulting in a reschedule, but otherwise, everything was really good.

21 February 2024
Unprompted review
KDE Ltd Electrical, Plumbing and Central Heating logo

Reply from KDE Ltd Electrical, Plumbing and Central Heating

Thank you for the lovely review, However we are always committed to improving and would very much like it if you could contact us with your Job ref so I can look into what happened with the scheduling Please contact us at enquiries@kde-ltd.co.uk

Rated 5 out of 5 stars

Annual Boiler Service

Used KDE many times, this visit was just an annual boiler service. Phoned up and got a very prompt appointment given it was a routine visit (actually the next day), engineer arrived mid morning, he was polite, professional and pleasant. Carried out service as expected no issues.

20 February 2024
Unprompted review
KDE Ltd Electrical, Plumbing and Central Heating logo

Reply from KDE Ltd Electrical, Plumbing and Central Heating

Thank you for taking the time to review us. We will pass the comments on to the team.

Rated 5 out of 5 stars

I found water running in my airing and…

I found water running in my airing and hot water tank cupboard when I got up that morning. It was coming from the stop tap. I turned the tap off and stopped the water flow. After which I rang KDE about 8.15 am. They told me that someone would come at around 10.00.am. Their workman, John McCubbin arrived about 10.15 and was able to fix the tap within half an hour. I was very grateful that KDE were able to send someone out so promptly. I have found on previous occasions, that they will always send someone and that they always do a good job.

17 February 2024
Unprompted review
KDE Ltd Electrical, Plumbing and Central Heating logo

Reply from KDE Ltd Electrical, Plumbing and Central Heating

Thank you for taking the time to review our work. I have passed this kind review on to John and the wider team.

Rated 5 out of 5 stars

Three recent jobs carried out in Jan and Feb 2024

Three recent jobs carried out
1 Replace ball float valves 10/1/24
2 Boiler service 10/1/24
3 Central heating works-system upgrade 6 to 9/2/24
All jobs completed in time despite a delay in starting item 3. We were impressed with the efficiency of all jobs and level of protection to floor coverings and surrounding furnishings

9 February 2024
Unprompted review
KDE Ltd Electrical, Plumbing and Central Heating logo

Reply from KDE Ltd Electrical, Plumbing and Central Heating

Thank you so much for this wonderful review we are glad the services received were to your satisfaction. We will pass the kind words on to our engineers.

Rated 5 out of 5 stars

The service provided by the engineer was outstanding

KDE were able to provide support at short notice when I had no heating or hot water and the service provided by the engineer was excellent. He took care with the boiler repairs, working methodically and kept me updated concerning problems as they were discovered. They repeatedly went to collect additional parts, including possible options, but only used those needed. The job took all day but they kept going until the system was functional again - negotiating with other customers who had been booked to rearrange things to suit everyone.

16 February 2024
Unprompted review
KDE Ltd Electrical, Plumbing and Central Heating logo

Reply from KDE Ltd Electrical, Plumbing and Central Heating

This is a great review thank you so much

Rated 5 out of 5 stars

Our boiler was condemned…

Our boiler was condemned. KDE arranged for an estimator to come out the following day and the quote followed soon after. The price was competitive and included everything we’d discussed on site to future proof the system as much as possible. Install was 2 days later. The gas engineer kept us informed during the work and we now have a warm house again. Thank you KDE team.

16 February 2024
Unprompted review
KDE Ltd Electrical, Plumbing and Central Heating logo

Reply from KDE Ltd Electrical, Plumbing and Central Heating

Thank you for taking the time to review us, these lovely comments will be passed on to our team involved

Rated 5 out of 5 stars

Exceptional service

Exceptional service, extremely professional, polite and friendly. Problems were dealt with efficiently and corrected without any complication. The two plumbers went out of their way to help and explain what needed to be done, and gave me complete confidence in their skill, knowledge and ability. I would definitely use this company again.

16 February 2024
Unprompted review
KDE Ltd Electrical, Plumbing and Central Heating logo

Reply from KDE Ltd Electrical, Plumbing and Central Heating

Thank you for reviewing us, we will pass on the comments to the engineers and wider team

Rated 5 out of 5 stars

I have used kde in the twice

I have used kde twice , they are on time , courteous fast and professional. both times they were a great bunch of lads would highly recommend .

12 February 2024
Unprompted review
KDE Ltd Electrical, Plumbing and Central Heating logo

Reply from KDE Ltd Electrical, Plumbing and Central Heating

Thank you for the 5* review

Rated 5 out of 5 stars

Not all jobs go according to plan but…

Not all jobs go according to plan but fair play to KDE they persevered and thanks to a good team, the net result was positive. Credit to Paul who went above and beyond and is an absolute credit to the business. Sensible approach adopted by the company and I can't fault them for their handling of this particular project. Highly recommend.

15 February 2024
Unprompted review
KDE Ltd Electrical, Plumbing and Central Heating logo

Reply from KDE Ltd Electrical, Plumbing and Central Heating

This is wonderful to read that the team sorted your problems out, we will pass this on to Paul the engineer who did your work.

Rated 5 out of 5 stars

Boiler Maintenance

Engineer was prompt and courteous. He was very- helpful and explained the issues and remedies succinctly. Made the attendance on site very simple and quick. Great Service Highly Recommended.

15 February 2024
Unprompted review
KDE Ltd Electrical, Plumbing and Central Heating logo

Reply from KDE Ltd Electrical, Plumbing and Central Heating

Thank you so much for the great review

Rated 5 out of 5 stars

Great maintenance

Have KDE each year to service the boiler! Really good service and lads and they give great advise. First time Iv had a problem with them getting here on time but rectified real quick and a good was done as usual

13 February 2024
Unprompted review
KDE Ltd Electrical, Plumbing and Central Heating logo

Reply from KDE Ltd Electrical, Plumbing and Central Heating

Thanks for the nice review, im sorry that you had issues with timings, but glad our Team sorted this for you. Your Kind comments will be passed on to the staff involved.

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