Absolutely can not fault them. Not just the superb quality of the backdrops (I ordered 4 big custom ones) but the speed of delivery and the amazing customer service I have received from Vina. I will b... See more
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I am so incredibly impressed with Kate Backdrop! Out of about 10 very well known global brands for printing graphics and backdrops, Kate Backdrop was the only company to stay with the charity until th... See more
Kate Backdrops made fourteen families VERY HAPPY this Christmas. My husband and I purchased four Christmas-themed backdrops and invited friends and family to come get their "Christmas Card" photo done... See more
We paid for the rush delivery, but it didn't seem worth it since it arrived right around a normal delivery time. One backdrop was of a large balloon garland and I'm not sure if it was AI-generated,... See more
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Company details
About Kate Backdrop
Written by the company
Welcome to Kate Backdrop, where we specialize in creating stunning microfiber printed backdrops that bring your photography to life! Our collection includes a wide range of photo backgrounds, props, and stands, along with seamless paper backdrops.
Looking for something unique? We offer custom-designed backdrops perfect for birthdays, events, and wedding photo booths. Plus, for those seeking an artistic touch, we craft hand-painted backdrops tailored to the needs of professional photographers.
Contact info
United States
- support@katebackdrop.com
- www.katebackdrop.com
4.4
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 48 hours
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Shipping estimate totally wrong
Shipping estimate totally wrong. Ordered for Christmas photos. Didn’t arrive in time to use.
6 December 2024
Reply from Kate Backdrop
We sincerely apologize for the inconvenience caused by the delay in your order, especially as it didn’t arrive in time for your Christmas photos.
For standard shipping, it typically takes 2-3 business days for us to produce and pack your backdrop, followed by 7-11 business days for shipping. If you need faster delivery in the future, we also offer a rush delivery option, which includes 1-2 business days for production and an additional 3-5 business days for shipping.
We understand how important timely delivery is and have shared your feedback with our team to improve and optimize our shipping process. We will also contact you directly via email to offer the best possible solution to ensure your satisfaction.
Thank you for your understanding, and we hope to have the opportunity to serve you better in the future.
My first order experience…
This was my first order and I love the quality of the backdrop but it took too long to get here. It took almost 3 weeks and I was not able to use it for the event I ordered it for.
3 December 2024
Reply from Kate Backdrop
Thank you so much for sharing your feedback with us. We are delighted to hear that you love the quality of our backdrop!
We sincerely apologize for the delay in delivery and the inconvenience it caused, especially since you couldn’t use it for your intended event. For standard shipping, it typically takes 2-3 business days for production and packing, followed by 7-11 business days for shipping. If you're in need of faster delivery in the future, we also offer a rush delivery option, which includes 1-2 business days for production and 3-5 business days for shipping.
We greatly appreciate your valuable suggestions and will share your feedback with our team to explore ways to improve our shipping process. Thank you for your patience and understanding, and we hope to serve you again soon!
Amazing backdrops and great customer service
Kate Backdrops never seems to disappoint me. The holiday backdrops were absolutely beautiful and vibrant. Kate customer service has been amazing, helpful and professional. Thank you so much!!!
21 November 2024
I was skeptical of the whole package…
I was skeptical of the whole package deal. However when I received it folded up in plastic bags and thought I would be spending the next 8hours steaming the wrinkles away. I was pleasantly wrong. There was minimal (i mean almost nonexistent and certainly not noticeable in the photos. My clients had said oh we don’t want a cheesy winter back drop, but when they saw the backdrop they said oh that will do fine.
Impressive product and the price was fair.
Thank you
5 December 2024
Well made backgrounds
Well made backgrounds, beautiful design, I can't wait for purchase few more
5 December 2024
Good material backdrops
Good material backdrops! Machine washable and easy to steam out any wrinkles! Everything was great!
21 November 2024
Beautiful Backdrop
The backdrop was beautiful! Be sure to order in plenty of time of your event so you don't have to worry about shipping delays.
15 November 2024
Exactly what we wanted!
We were looking for a backdrop for our Christmas village that sets an our mantle over the fireplace. It worked great! Considering getting a Halloween backdrop. I wasn't able to attach a picture, but highly recommend Kate Backdrop. Excellent quality!
3 December 2024
This was the first time I used you
This was the first time I used you. I ordered three beautiful sets from you guys for Christmas. Was worried it was not gonna come in on time. I called to make sure and I’m not sure if you expedited it, but I got it just in time. Love the backgrounds. And I thought they were very reasonable.
20 November 2024
I use Kate Backdrop for all of 360ism…
I use Kate Backdrop for all of 360ism Studios backdrop/prop requirements!
Great quality and customer service!
20 November 2024
Haven't gotten to shoot my new drops…
Haven't gotten to shoot my new drops but they are beautiful! Had a issue with another drop and messaged customer service and they promptly helped me and I appreciate it! 😊 Thanks!
4 December 2024
Way to small
Way to small, isn’t for midgets? Ordered again a bigger size and still way too small for any adult. Now all 3 backgrounds are sitting there collecting dust
Very disappointed and would never recommend
4 December 2024
Reply from Kate Backdrop
We sincerely apologize for the disappointment and inconvenience you’ve experienced with the backdrop sizes. We understand how frustrating it can be when things don’t meet expectations.
Our 8x6ft backdrop is designed to accommodate 2-3 children comfortably, which is why it may feel too small for adults. For adult-sized portraits, we recommend sizes such as 10x6.5ft or 8x8ft, which work well for small group photos (2-4 people seated). If you’re looking for a backdrop to fit larger groups or families, the 10x8ft or 10x10ft sizes would offer ample space for 4-5 people and provide flexibility for various poses.
We realize that every photo session has its unique needs, and we also offer custom sizing options to meet specific requirements. To help you choose the perfect backdrop size, please feel free to visit our guide here: Backdrop Size Guide.
We’ll also reach out to you via email to discuss the best solution to ensure your satisfaction. Rest assured, we are committed to resolving this issue and making things right for you.
Thank you for your patience, and we appreciate your understanding.
Great material and a beautiful…
Great material and a beautiful Christmas backdrop for the perfect season!
3 December 2024
Fast and fun
Fast, nice looking backdrops for photos. I’m not a professional photographer so I can’t speak at that level. To store the ones I’ve bought I roll them on a large wooden pole, to protect form creases and damage.
20 November 2024
Great timing and quality
The backdrop arrived exactly on time … even though I ordered late and was better in person!
20 November 2024
Over all quality was great !
Over all quality was great !! Photographed really well and got a quick delivery for me that's a double win!!!
20 November 2024
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