Kate Backdrop Reviews 2,143

Absolutely can not fault them. Not just the superb quality of the backdrops (I ordered 4 big custom ones) but the speed of delivery and the amazing customer service I have received from Vina. I will be purchasing more this year certainly

I am so incredibly impressed with Kate Backdrop! Out of about 10 very well known global brands for printing graphics and backdrops, Kate Backdrop was the only company to stay with the charity until they found the right solution, tailoring to what was needed and their budget but also guaranteeing quality speed and efficiency. I cannot believe how happy they are with the backdrops and how incredible they look on set.

As a business owner in the backdrop industry, I feel compelled to speak out about the unethical practices I’ve witnessed from Kate Backdrops over the years.

Over the past several years, I’ve seen countless examples original designs used or copied without permission by this company. These are not just similarities these are direct copies pulled from other's website. They also feed original designs into AI and we have seen their account with proof of this behavior.

This violates copyright laws and damages not only my business but also the artists.

When the companies involved operate overseas and don’t follow the same intellectual property protections we can't fight them!

These practices hurt real people, small businesses, and the integrity of our entire industry.

If you care about originality, artist rights, and ethical production, I urge you to research before purchasing. Support companies that respect creators and do things the right way and are LOCAL and in your industry!

We must stop the support of Kate Backdrops of CHINA.

Have been using Kate Backdrop for years, always love them!

I have to give them credit for the backdrops variety, but when it comes to customer service, i can not get in touch with them. I live in Germany, so somehow i am tied to the german website, but i couldn't find anyone to sepak too. I also sent an email with my request, and in 2 day still no answer. I would like to chenge the shipment from standard to express, if it is posible, but because i got no answer, i don't know if this is posible. At least, if it is not posible, i can work my way with the standard delivery date. I have clients that ask when will we shoot the sesions, but i don't know what to say them, because i don't know either.

I love everything Kate Backdrops!

In general, these backgrounds are overrated and overpriced. A paper backdrop looks more professional yet simple, and clients tend to prefer it over fabric. The print quality is not bad, but it doesn’t create a realistic feeling, which is understandable.

placed an order on Friday and asked for rush delivery, as the backgrounds were required for a photoshoot on the Tuesday. shipping stated delivery would be made Thursday, spoke to a customer service rep and they noted they had spoken to the courier and would get my order to me ASAP. Order updated to delivery Monday, so in time for the shoot. AMAZING service. THANK YOU!!!

I ordered from this company and realised within the legal 14 day cool of period that I did not need the product. I have contacted the company and they are refusing to accept a return

I purchased a quality fleece photographic backdrop, printed on demand from an existing model of theirs.
The product is qualitative, well printed (nice colors) and the creases are few and barely visible.

I opted for express shipping because I needed it for a photographic shooting, and the production and delivery times were above my expectations (about 10/15 days from the moment of payment to the physical receipt of the product).

The customer service that supported me throughout the process, in the person of Candy, was excellent (speed of response, kindness, precision, professionalism).

I placed an order; straight away I realised I had ordered the incorrect item and the delivery timeframe was too long. I immediately emailed the support email address requesting to cancel, but had no reply. I then emailed again a few days later and no reply. No telephone number. 12 days later the parcel is received and still nothing at all from anyone to help me. I have checked their returns process and they do not accept returns on non-faulty items. £200 out of pocket.

So beautiful

The cloth you use is outstanding. The folds steam out easily. Colors are both vibrant and subtle yet not distracting from the subject. I look forward to having a excellent selection of them.

Fantastic imaging and high quality backdrop. Soft and dense fabric barely wrinkles. Top pocket is super easy to slide-on a pole for setup.

Delivery was within a reasonable turnaround time and product looks great. Their backdrops are always good, and this black/grey one is sharp and striking.

I grabbed the newspaper backdrop from you guys, and WOW—I’m in love! It looks so real, my client actually did a double take. The quality is top-tier, and it instantly elevated my shoot. Safe to say, I’ll be back for more. Consider me a loyal customer!

Shipping fast, backdrop very nice and was a hit with my clients! It’s very rich in color and I had no trouble steaming it.

My package was damaged with the shipping carrier. And Katebackdrop made it right quickly and I appreciate that! They’re great . Will be a regular customer!

DO NOT ORDER, THIS COMPANY IS A SCAM FROM CHINA!!! Would give no stars if that was an option. I have contacted customer service 3x no one has gotten back to me! I placed my order on Jan 5th and still habe not received my backdrop....and conveniently customer service won't get back to me! My order "supposedly" stopped on January 14th and never processed an update again through tracking...this company needs to he responsible and reply back!

Kate has high quality products and the customer service is top notch!!!