Karma and Luck Reviews 

Very disappointed in their product but more so their customer service. I ordered a necklace expecting it to be as advertised, what I got was an item that looked tarnished and dull. The crystals were not even emerald as stated. I sent them pictures etc only to be told the products are different than pictured. If you say gold plated than send gold plated not tarnished. They wouldnt even provide a return label I had to pay for return shipping on my own. False advertising at its best. Will never shop here again.

Very cheap quality. Crystals are so tiny I can barely see them. Don't waste your money. Etsy has better quality than this.

Poor quality bracelets with cute designs. I ordered 5 different bracelets in 1 order and 1 of them broke within 1 month and the other within 2 months of normal wear. That's a waste of money for $50 bracelets to get just 1-2 months of wear IMO. The company replaced the one that was within 30 days warranty but no such luck for the one that broke after 30 days. They only offered 50% discount on repurchase of the bracelet. Um, no thank u. Also, I submitted my honest reviews of the quality of the bracelets to the company website, but it seems like they only post positive reviews, which is very misleading. Extremely disappointed. Will not be purchasing anything from them again. Buyer beware.

Wear and Tear how ridiculous I’ve only worn it a handful of times. All bracelets bought in Europe on holidays for a quarter of the price have lasted 4 years plus and wearing everyday. Shocking response and last time of buying here.
My 14 year old daughter bought me an £80 bracelet for Christmas whilst in New York. She was so chuffed as she had saved her pocket money. 4 months on and the bracelet link has snapped but their policy is that an exchange can only happen in 30 days. After this you can have half price with a receipt. Awful as we can’t afford another. All other bracelets I have bought replaced with no quibble.

I bought a bracelet from them and after three or four months it literally ripped off of my wrist while I was getting out of the shower, I didn't have my original receipt cuz I buy these from the gem shop for $5 and you literally have to cut them off your wrist after years, then when I wrote them about it seeing what they would do for they told me I had a year to return it and that they would give me a 50% discount. But since I didn't have my receipt from 4 months ago which you know everybody keeps those they won't do anything even though they have picture proof of the bracelet I've sent in everything like they asked me to. I went into their physical location and I handed them the bracelet and I showed it to them and they told me I have to go online and deal with them online. I've been dealing with them online since January and it is April 18th right now, I had to go back into the store location to get them to answer my emails online. I finally get them to honor their first deal giving me something for 50% off and they tell me well it's only good for right now and all they have online is mediums. So because I need a small and you don't have any smalls online and if I don't buy it today then the deal is no more so I either have to buy a medium and have it fall off my wrist or I don't get the deal now. Like what kind of BS are you pulling with your customers? Moral of the story don't pay cash for big ticket items because this bs can be pulled, Don't purchase from this company because they're scam artists.

It happened that I stopped by accidentally in that store, but I had a great experience thanks to Shanna, the store manager. She was very nice and helpful. I loved the blessing with the Singing Bowl part! Thank you!

I purchased a blue lapis evil eye bracelet , $99 that I loved. Well, it broke within a month, and I can't seem to comtact them, after several attempts. I want to speak to a live person.

Arash Mobasser
I ordered Steadfast Faith - Pyrite Onyx Cross Charm Necklace.
In the original picture, all the beads are black, but it is not black for me. I chose it because it was black, but you did not respect my choice because it included a discount. Don't discount when you don't want to give the original product to the customer. I have been waiting for more than a week and this is not fair. You only think about your own interests and your pocket and you don't have any value for the customer.the discount was your offer for my birthday then all mass.i am so mad.😡 thank you for your super respect

My order was not able to send it my direction. After a lot of emailing that i want my money back they say we first need the package back from the courier before the refund. We are now 2 months further but still nothing.

Frankly im shocked that so many people fall for this faux woke company capitalizing on ancient spiritual concepts by outsourcing cheap labor and materials to make a big fat profit.
While in Vegas, I had to stop my niece from spending over $150 on a tiny crystal bracelet, then educate her on where to find true artisanal crystal jewelry.
Every single “design” in Karma and Luck is a knock off or recreation from either basic long standing traditions (such as malas) or actual artists, at four times the cost. The charms and crystal beads are cheap and widely accessible to one and all, their dragon clasp can be found on Etsy or eBay for around $2-4 , the EXACT SAME CLASP.
I recognized it immediately and showed my niece where to find them online WHILE we were in this store.
So how are these jewelry pieces $2-300 a pop when the material they buy AND THE OUTSOURCED LABOR is so cheap?
Greed masquerading as “spiritual”.
If you want truly intentional, artistically hand crafted jewelry at an actual fair price, go find an actual artist who makes jewelry like this with their own hands, there are millions of them, I promise you that.
And you can feel good about supporting an actual artist and not just throwing money into a millionaires wallet.
It’s one thing to price gauge gold and diamonds but to price gauge “peace and love” is sick and a sure sign of the times.
Wake up.

I purchased several bracelets in mid January. I began wearing two of my bracelets in early February and in less than a month one bracelet broke without trauma and the other on inspection shows the elastic string is partially torn.
SAVE YOUR MONEY!!!!
I’ve had better luck with Amazon quality bracelets and for much much less!

I paid $79 for a bracelet for my grandson that was shown in men’s bracelets that looks like the clear rubber band that it is strung with will break when he puts it on, or maybe when he takes it off. For the price I expect some quality. The beads (gemstones) are T-tiny. Never ever again will I buy anything from this site again. I feel so taken advantage of.

DL

I have ordered a lot from K&L. I love them accept for the customer service is terrible. I have been calling and emailing, but no one ever returned. I missed one of my ordered. The order #441060. The sent me an email said that my order delivered along with another one #439225. I got that #439225. But not #441060. I sent proof video of the mailman only dropped one mail.

I purchased a couple bracelets, the shipping took almost 3 months. The quality of the bracelets are not worth it for the price they charge. Mine are falling apart. I reached out to them to see if I can ship it to them and fix it, but they are telling me to buy a new one.

Don’t buy ANYTHING from these people. They are scammers and sell horrible quality things. I bought a bracelet that I wore 4 times and it broke. Was not cheap either. Tried calling and it’s impossible to speak to a person. I finally went to Vegas and went to exchange it and of course they said I wasn’t in the system. That is their way out and total BS. It’s their responsibility to put u in the system and purposefully don’t so you can get screwed. They are rude and just tell you to email customer service. What sort of store can’t help you at their insight store.

I loved the tree, but the base has brown spots that looked like rust or poop. All I wanted was a exchange, how do you sell something like this. Hey hey told me it was normal, and ignored my emails when I mentioned how displeasing it was to the eye. I hope karma comes for them and they loose any future business. A simple “. Let’s fix this and keep a satisfied customer” would of sufficed. Over 300 bucks for this thing. Be cautious their customer service is trash

I made my 1st purchase with Karma & Luck on 12/9/22 paid extra for expedited shipping to not even get these items that were Christmas gifts. After a week of not getting any tracking info, I emailed and the excuse was that USPS is delayed due to the holiday but I've had no other issues with receiving purchases via USPS. They sent me a tracking and it shows that a shipping label was created but has been sitting in Las Vegas since 12/15/22. I then entered the tracking # into USPS tracking and it's not even a USPS tracking #. I emailed them back to follow up and of course now they are not responding to my emails. I guess I will have to go to every social media post and comment on how you are scamming people! And I will be contacting my bank to dispute this order since you want to ignore customers.

Overpriced crap from China. So disappointed in the necklace and bracelet I ordered for my daughter for Christmas. Lacks authenticity.

I recently bought 3 bracelets, to give them to 3 different people, my surprise is that all 3 arrived in the same package, I recommend if you want to buy more than 1, order separately

I NEVER leave reviews, but I felt that I needed to on this. Order items 4 items on November 28th, 2022. I received only 2 of them. Emailed the company and were quick to respond. Said they would be shipping out the additional 2 on December 9th. I get an email on December 16th that they are out of stock. I picked 2 other Items to replace and now saying it takes 5-7 days to process and would and could -not guarantee Christmas delivery. I asked since this has been many errors on there part, if they could expedite this order so I can get this gift by Christmas and answer was pretty much No. So shipping is extremely extremely slow, several errors on my order and no accommodating and no care or concern to make up for it. Thanks Karma and Luck for ruining my nieces Christmas present they wanted. So they refunded my money on 12/19/2022 let's see how long it takes for that. Will never order from them again!!