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Kaplan International Languages Reviews 

3,799
•
TrustScore 4.5 out of 5

4.5

Language Course Provider
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Review summary

Created with AI, based on recent reviews

Considering 186 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the teachers for being patient, helpful, and creating a fun, interactive learning environment that makes studying very effective. People also love the central school locations, noting they are close to major tourist attractions and surrounded by beautiful, friendly cities where everyone feels welcome. Some reviewers were not happy with certain accommodation arrangements, delayed schedules, and slow bureaucratic processes during the initial enrollment. A few customers also noted minor problems with class organization, such as unexpected schedule changes and frequent teacher substitutions during the week.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that teachers and support teams are very kind... See more

User experience

Consumers find user_experience to be positive, highlighting an amazing journey where they met wonderful... See more

Location

People report positive experiences with location, highlighting schools situated in beautiful buildings across... See more

Service

Clients share positive opinions on service, noting that the staff is extremely friendly and supportive.... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that the support team and teachers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent school with high professional teachers! I spent two weeks at Kaplan Manchester International and I will remember them as one of my best studying holidays in UK! I learned a lot and my Englis... See more

Rated 5 out of 5 stars

My experience was amazing! The school is in a great location, close to most of Liverpool’s main tourist attractions. The team is fantastic, especially teacher Katie — she’s the best teacher I’ve ever... See more

Rated 5 out of 5 stars

From my experience, Kaplan is the best place when it comes to learn English. The teachers are very competent and patient with your learning process, they will motivate and encourage you to talk every... See more

Rated 5 out of 5 stars

It has been a pleasure attending Kaplan Liverpool. Sadly my journey has ended, but I know that in Liverpool I left a lot of myself and earned much from other people. The school is great the professo... See more

Company details

  1. Language Course Provider
  2. Educational Institution
  3. English Language School
  4. Language School

Written by the company

The world's language school. We believe in the power of language education to build connections, forge opportunities and enrich lives. We offer English, French, and German courses in spectacular locations across the world. Let us help you go further with languages. Now owned by Inspirit Capital. Use of Kaplan brand under license.

Guaranteed Progress with Intensive English Courses

Advance At Least One Level Every 10 Weeks

Advance At Least One Level Every 10 Weeks
If you switch to an Intensive English course of 10 weeks or more, we can guarantee you will improve your English by at least one level of fluency in one of our US, UK, Canada or Ireland schools. If you don't, we'll give even give you an extra four weeks of tuition absolutely free. Terms and conditions apply

Find Out More About Guaranteed Progress at Kaplan!

Have your mind set on coming back? Get in touch for a free consultation, and let's find the right course to continue your journey with English.

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Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.5

All reviews

(3,799)

334 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

The experience was great

The experience was great, I just would like to say that I was expecting to have more speaking experience in class, but in general it was a great experience in my life. The teacher Judih is a very talented teacher, she is organized and encouraged me to keep on learning.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

I had the time of my life

I had the time of my life here. The teachers are fantastic, the staff is amazing. Such a friendly environment where you can learn and grow. It's an experience you have to do at least once in your life. 10 out of 10!

13 October 2025
Unprompted review
Rated 5 out of 5 stars

3 months in Liverpool

It has been a pleasure attending Kaplan Liverpool. Sadly my journey has ended, but I know that in Liverpool I left a lot of myself and earned much from other people. The school is great the professors are well prepared and open to any kind of issues.
I recommend to everyone to take part in this experience!!!

5 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing international experience !

I spent an amazing one month journey in Kaplan Los Angeles! I really enjoyed the diversity of people, activities, I learnt a lot the morning at school, and practice my English with the international student in the afternoon visiting the city. It's a rich multicultural adventure !

15 October 2025
Unprompted review
Rated 5 out of 5 stars

Nice environment and dynamic teaching

A great experience for 2 weeks. The environment Is nice there are people from different countries Teacher are very professional and dynamic . Liverpool is a nice city to visit. There are many interesting places. I recommend it!

4 October 2025
Unprompted review
Rated 5 out of 5 stars

I had an amazing experience with…

I had an amazing experience with Kaplan. I learned a lot and truly improved my English.
When I arrived with an A2 level, I was lucky enough to join Peggy’s class — an incredible teacher who is truly gifted at what she does. Thanks to her and Bruce, who believed in me and taught me all the essential foundations, I was able to reach a B2 level.

It’s because of them that I made such progress, and they’re the main reason I would come back to Kaplan.
Unfortunately, once I reached the B2 level, I felt like I was stagnating and not learning much more, although the teachers were still very good.

24 October 2025
Unprompted review
Rated 5 out of 5 stars

I would like to sincerely thank you for…

I would like to sincerely thank you for giving me the opportunity to join the summer program.
It was a wonderful experience — I learned a lot, met amazing friends, and improved my English and confidence.
I’m truly grateful for all the support, care, and fun memories.
Thank you for making this summer unforgettable! 💖

23 October 2025
Unprompted review

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