The Furniture store (Cozy Furniture in Jacksonville Florida--Arlington). Excellent service from the time we entered, the service lady explained different style items we were looking at and let us ma... See more
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Kafene provides a point-of-sale, lease-to-own (LTO) option that merchants can offer to their customers as an alternative to paying with cash or credit. Kafene purchases the merchandise from the merchant and rents it to the consumer. This option is particularly important to those who are credit-challenged and do not have a way to enjoy big-ticket, and necessary, items such as furniture, appliances, and other goods. Kafene operates nationally and complies with all other applicable laws and regulations. To us, delivering the best-in-class customer experience is paramount.
Contact info
44 W 28th Street, 17th Floor, 10001, New York, United States
- 855-420-0747
- help@kafene.com
- www.kafene.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 12% of negative reviews
Typically replies within 1 month
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Kafene's service should have come with warnings!
Kafene's service was not presented truthfully for what it was and I would not recommend this service for anyone that doesn't want to pay 3 times as much as the actual cost. It is a trap and I'm sad that I got caught up in it. I will be paying it off and I will not use it or go to Galleria Furniture again. The worst. They send constant payment reminders but they didn't give no notices about the early payoff deadline to save you money. This is definitely a predatory move — trapping customers into paying far more than the furniture is worth.
If anyone chooses Elite in Mckinney you will be satisfied
The office personnel was very helpful and excited to make sure I purchased the right wheels and tires for my truck,the entire crew was patient and wanted me to explain exactly what I was looking for so they could help,they are a great group of guys,and they enjoy helping the customers
So easy to use very simple so happy
So easy to use very simple so happy
The customer service was fantastic
The customer service was fantastic. And everything at the store was in my price range and my payments also, thank you.
Great service and fast if I could give…
Great service and fast if I could give the gentleman that helped me 10 stars I would.
GREAT CUSTOMER SERVICE & EXAMPLING…
GREAT CUSTOMER SERVICE & EXAMPLING FINANCE PAYMENTS.
It's easy to understand when your…
It's easy to understand when your payments are due and balance owed. I like the reminders before the payment come out of your account. Thanks Kafene
Mr. Nice guy
The lease is to high price and if you don’t pay it off early your stuck with even higher price , it’s nice to get the things you need if you can afford to pay it full price. And don’t offer once a month payments every 2 weeks only for some that’s ok but for me it’s not. So I’m planning on paying it off early.
You are the best.
I received the help I needed in 5 minutes, you are the best. Thank you
Rip off
This company aligns with company who make poor quality merchandise. I do not like how you end up paying double price for things that could break before you pay it off. Kafene is a rip off.
Was greeted right when I entered the…
Was greeted right when I entered the store. Was helped every step of the way.
Your emails are not accurate as to the…
Your emails are not accurate as to the payment schedule and balance. I receive many emails & texts that are junk. They reflect nothing of importance.
My experience was top-notch due to how…
My experience was top-notch due to how fast it took to get approved for my stackable washer and dryer
But the dryer ended up having stink bugs 🪲 in it and when the dryer was drying clothes they came out but I haven't seen anymore
It was super easy and quick
It was super easy and quick. Thank you for offering options like these.
I never took a loan out what I didn’t…
I never took a loan out what I didn’t get all the money and they want me to pay back all the money pay by $5000 and I only spent $2100. No that’s bad.
I really like the easy qualifying…
I really like the easy qualifying process.
Cozy Furniture (Arlington Plaza)
The Furniture store (Cozy Furniture in Jacksonville Florida--Arlington). Excellent service from the time we entered, the service lady explained different style items we were looking at and let us make comparison to other similar items in the store. Also went over financing and how easy it was to apply and get a response back.
Delivery to the house was also good.
Everything about the delivery and set…
Everything about the delivery and set up was wonderful. The Guys were amazing too.
Decent company for quick credit…
Decent company for quick credit approval. Only problem I have is that if you pay a lot up front and then another large payment, they quit drafting from your account because they want all that interest so you must make your payments manually. They want you to forget so you miss your 90 day window.
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