I was very satisfied with my experience. The staff was polite, friendly, and helpful throughout the process. Everything went smoothly, and they were happy to answer my questions. The only thing I woul... See more
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See what reviewers are saying
JYSK was great. There no problem with them. But the GLS service was absolutely useless. We paid extra to have our mattress delivered to our door for it was urgent. It is my wife to be home alone who... See more
Company replied
: We visited JYSK Taastrup today to buy items for our new house, and we had an excellent experience thanks to Natasha. She was incredibly supportive, patient, and professional throughout... See more
Company replied
I’ve had a really positive experience shopping at JYSK Denmark. I bought quite a few items for my home, and I’m very satisfied with both the quality and the prices. The products were affordable, pract... See more
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Company details
Written by the company
JYSK har altid et godt tilbud til dig indenfor alt til boligen - gå på opdagelse i vores store sortiment og se alle de gode tilbud idag!
Om JYSK
Written by the company
Contact info
Sødalsparken 18, 8220, Brabrand, Denmark
- +45 70808190
- kundeservice@jysk.com
- www.jysk.dk
4.3
Excellent
50K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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The products
11 April 2026
Reply from JYSK Danmark
Hi Radulescu
Thank you for your review.
If you have any issues with our products, you are always welcome to come to one of our stores or contact our customer service center on phone: 70808190.
Have a great day.
//Mette - JYSK Customer Service.
Reply from JYSK Danmark
Hi Abhishek,
Thank you very much for your review! 🌟
We’re happy to hear that you’re satisfied with both the product and the service 💙
That means a lot to us!
We hope to welcome you at JYSK again soon 🛍️✨
// Annesofie – JYSK Customer Service
Reply from JYSK Danmark
Hi Gergo,
Thank you very much for your review! 🌟
We’re happy to hear that you experienced reliable and quick assistance from our customer service 💙
That’s exactly what we aim to provide.
We hope to welcome you at JYSK again soon! 🛍️✨
// Annesofie – JYSK Customer Service
Very happy with service and product.
15 April 2026
Reply from JYSK Danmark
Hi Diane
Thank you for your review 🌟
We’re very happy to hear that you’re satisfied with both the service and the product 🙂
Have a great day.
//Mette – JYSK Customer Service.
Fast delivery
15 April 2026
Reply from JYSK Danmark
Hey Florame.
Thank you very much for your review.
I’m glad that you had a good experience with our delivery.😊
Have a nice day.
//Caroline JYSK Customer Service
Reply from JYSK Danmark
Hej Anne Mette
Tak for din anmeldelse 🌟
Det glæder os at høre, at du oplevede god service hos os 🙂
Du ønskes en god dag.
//Mette – JYSK kundeservice.
Hurtig behandling og god kunde sørvis
14 April 2026
Reply from JYSK Danmark
Hej Carsten
Tak for din anmeldelse.
Det er dejligt at høre, at du har oplevet hurtig behandling og god kundeservice.
Du ønskes en god dag.
//Mette – JYSK kundeservice
GOOD SERVICE
13 April 2026
Reply from JYSK Danmark
Hej Amit,
Tusind tak for din anmeldelse!
Det glæder os meget at høre, at du har oplevet god service hos os 🙌😊
Vi sætter stor pris på din feedback.
Rigtig god dag til dig! 🌟
// Annesofie – JYSK Kundeservice
The service was good
15 April 2026
Reply from JYSK Danmark
Hi Hugo.
Thank you very much for your review.
I am pleased to hear that the service met your expectations.😉
Have a great day.
// Caroline JYSK Customer Service.
Good choice
15 January 2026
Reply from JYSK Danmark
Hej Leila
Tusind tak for din fine anmeldelse – det sætter vi virkelig stor pris på at høre.
Det er dejligt at vide, at du er tilfreds med dit valg og din oplevelse hos os. Tak fordi du tog dig tid til at dele din feedback.
Rigtig god dag til dig.
// Anne - JYSK Kundeservice
I am very disappointed with my…
I am very disappointed with my experience. I visited the store in person to get professional guidance, yet the service was inadequate. The employee failed to inform me that the bed requires slats, and despite my explicit request, the two mattresses for the kids' bed were never added to the order. After waiting two weeks for delivery, I’ve received an incomplete order. Very frustrating and unprofessional.
14 April 2026
Reply from JYSK Danmark
Hello Kleanthi
Thank you for your review. We are truly sorry to read about your experience.
We fully understand how frustrating it must be to receive an incomplete order after visiting the store and receiving assistance with your purchase. This is certainly not the experience we want to provide our customers.
We apologise if insufficient information was given about the product and if your requests regarding the order were not correctly registered. This is not acceptable, and we take your feedback seriously.
We hope that the matter has already been resolved and that you have received the missing items so that everything is now in order.
Have a nice day.
// Anne - JYSK Customer Service
Super godt!!!!!
Super godt!!!!!, døren er åben kom ind please. Help me please come in i AM in bed after hospital help me please come in please!! Thank You very much!!!!!
11 April 2026
Reply from JYSK Danmark
Hej Andre
Tak for din anmeldelse.
Vi er glade for de posetive ord.
Hvis du har brug for ydligere hjælp, er du velkommen til at kontakte vores kundeservice.
God dag.
// Anne - JYSK Kundeservice
Everything is fine.I have been ordered…
Everything is fine.I have been ordered and received my good in time and as intended
10 April 2026
Reply from JYSK Danmark
Hi Oleg,
Thank you very much for your review!
We’re happy to hear that everything went well, and that your order was placed and delivered on time and exactly as expected 🙌😊
We really appreciate you taking the time to share your experience 🌟
// Annesofie – JYSK Customer Service
Great service!
11 April 2026
Reply from JYSK Danmark
Hi SM,
Thank you so much for your review!
We’re happy to hear that you experienced great service 🙌😊
Your feedback means a lot to us.
Have a great day! 🌟
// Annesofie – JYSK Customer Service
Missing part
The vertical metal bar connecting my mirror to its base was missing. I could still building it but it is much smaller.
11 April 2026
Reply from JYSK Danmark
Hello Adrien
Thank you for your review.
We are very sorry to hear that a part was missing from your order, specifically the vertical metal bar connecting your mirror to its base. We understand how frustrating it must be to receive an incomplete product, especially when it affects the intended assembly and use.
We appreciate you letting us know. Please contact our customer service with your order details so we can look into this and help you get the missing part as quickly as possible.
Thank you again for your feedback.
Have a good day.
// Anne - JYSK Kundeservice
The delivery was done really fast and…
The delivery was done really fast and they were very kind and punctual.
11 April 2026
Reply from JYSK Danmark
Hi Candela,
Thank you very much for your review!
We’re happy to hear that the delivery was very fast, and that our delivery team was kind and punctual 🙌😊
Your feedback means a lot to us.
Have a great day! 🌟
// Annesofie – JYSK Customer Service
Shambolic service
Shambolic service. I've had 3 failed deliveries and 3 items have all arrived separately. One still hasn't arrived 4 weeks after the original order. Jysk take forever to respond to complaints and emails and no-one seems to have a clue what's happening. They quote 'warehouse issues' repeatedly. Useless company. Won't use again,
13 April 2026
Unprompted review
Reply from JYSK Danmark
Hello Joe
Thank you for taking the time to share your feedback.
We are very sorry to hear about your experience with multiple failed deliveries, split shipments and the delay of one of your items. We completely understand how frustrating this must be, especially when communication and response times have not met your expectations.
This is clearly not the level of service we aim to provide. We would very much like to look into your case in detail and help resolve the outstanding issues as quickly as possible. If you can share your order details with our customer service team, we will investigate what has gone wrong and ensure it is followed up properly.
Thank you again for bringing this to our attention.
We hope we can have the opportunity to improve your experience in the future.
Have a good day.
// Anne - JYSK Kundeservice
Go service !
9 April 2026
Reply from JYSK Danmark
Hej Karin,
Tusind tak for din anmeldelse!
Det glæder os rigtig meget at høre, at du har oplevet god service hos os 🙌😊
Rigtig god dag til dig! 🌟
// Annesofie – JYSK Kundeservice
Excellent service
10 April 2026
Reply from JYSK Danmark
Hi Pascale,
Thank you very much for your review!
We’re delighted to hear that you experienced excellent service 🙌😊
Your feedback means a lot to us.
Have a great day! 🌟
// Annesofie – JYSK Customer Service
Easy, fast and as promised order delivery
Based on the online shop and ordering there.
Solid- communication, emails through the order phase until delivery.
10 April 2026
Reply from JYSK Danmark
Hi Sarge,
Thank you so much for your review!
We’re really glad to hear that your experience with our online shop and ordering process was positive 🙌😊
It’s great to know that you found the communication solid, and that our email updates kept you informed all the way through to delivery.
We truly appreciate you taking the time to share your feedback 🌟
// Annesofie – JYSK Customer Service
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