Just Flowers Inc Reviews 

6,485
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 892 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the online platform very easy to navigate when placing orders, and they frequently appreciate the prompt delivery of fresh and beautiful floral arrangements. Many buyers are consistently pleased with the lovely presentation, noting that the final items often closely match or even exceed the original online pictures. However, some customers also noted frustrating issues with unexpected delivery delays, poor customer communication, and unwanted product substitutions. A few people experienced severe problems where time-sensitive orders arrived much later than requested, or were never actually delivered to the intended recipients at all.

What people talk about most

Delivery service

Customers had ambiguous experiences with delivery service, as many reviewers praised the punctuality, fresh... See more

Product

Consumers find product experiences to vary widely, as many reviewers report that the arrangements were fresh,... See more

Order

Clients share ambiguous opinions on order, as many reviewers highlight that the website is easy to navigate... See more

Service

Customers consistently note ambiguous experiences with service, as many reviewers highlight reliable... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the fresh and beautiful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The flowers were beautiful and delivered on time- however, I was not alerted when the flowers were delivered, even though I provided my email and phone number and this was the only downfall. I would r... See more

Company replied

Rated 4 out of 5 stars

I appreciate the delivery of flowers to a brother in law,in a busy time. I was a little disappointed that the bouquet I chose wasn't available. But the other bouquet as substitute worked out. I didn't... See more

Company replied

Rated 4 out of 5 stars

It was easy to Order online and the handwritten note was spot on from the florist. Appreciated that touch. The only complaint is that I did not see anywhere that listed estimates on the size of the... See more

Company replied

Rated 3 out of 5 stars

I have used JustFlowers twice...the first time it was perfect! Delivered fresh and on time!! My mom loved it. The second time...I paid extra for the flowers to be delivered by 1pm and to hand delive... See more

Company replied


Company details

  1. Flower Delivery

Written by the company

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.


Contact info

3.7

Average

TrustScore 3.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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3.7

All reviews

(6,485)

894 reviews in the last 12 months

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Rated 4 out of 5 stars

funeral order

It was very easy to place the order. A beloved uncle ribbon was left off, but was paid for. I contacted them and they refunded the money on the first contact.

There is nothing to take care of. As I said you refunded the money without any problem. Thank you. you have already responded so you should find my order. debbie ludwick. my uncle was charles bales funeral home tobias

9 August 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Debbie, we can't seem to locate an order on file for you. Would you please kindly reach out directly with your full name so that we can make sure your order is taken care of.

Rated 1 out of 5 stars

Nope. Never again

I am absolutely frustrated and disappointed with my experience with Just Flowers. I placed an order Friday evening at 6:00 pm for a Saturday delivery, and the entire process from that moment forward was a disaster.

By late Saturday afternoon, I still hadn’t heard anything, so I logged into the website to check the status. That was my first frustration — there was no way to simply click and see shipping or delivery updates. I had to call in myself. Only then was I told, for the first time, that they couldn’t deliver it and that it would be pushed to Sunday because they “couldn’t find anyone to deliver.”

Sunday at 3:00 pm, I received yet another email saying it still couldn’t be delivered and would now arrive Monday. They apologized and said it would come with an apology from the company. I paid $25 for weekend delivery, so I asked for my delivery fee to be refunded. Their response was insulting — they offered me five dollars. Five. After failing to deliver all weekend.

I explained again that I wanted the full delivery fee refunded since nothing was delivered on Saturday or Sunday. Then on Monday, they emailed me saying it would be delivered “tomorrow.” At that point, I told them to cancel the order because delivering on Tuesday when it was supposed to arrive Saturday was ridiculous.

She wrote back saying they were sorry for the error and that it would actually be delivered Monday, and that she’d send confirmation once it was delivered. But then — thirty minutes later — I got another email saying the order had been cancelled.

This entire experience has been chaotic, unprofessional, and completely unacceptable. Just Flowers is obviously a company that is disorganized, dismissive, and unwilling to take responsibility for their own failures. I am deeply disappointed and will never order from Just Flowers again.

10 August 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Kate Fenter we are terribly sorry to inform you that due to the remote location of Amanda Dryden's residence, we are not able to deliver your order 10514282. We have exhausted all our resources and still cannot find a florist that can deliver this order to the recipient.

Rated 5 out of 5 stars

What I liked about Just Flowers

What I liked about Just Flowers, is that they confirmed my order several times and in different ways. Also they were patient, as I used my phone to talk to them, while we picked the best choice for my circumstances!

5 August 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the stellar review!

Rated 1 out of 5 stars

Late delivery

I checked many vendors to meet the Mothers Day Sunday timeline. Just Flowers offered
a guaranteed delivery of 5/10/2026 for an extra delivery charge. Total for the order was
$94.73. Flowers did not arrive on Mothers Day. They arrived at 5pm on Monday,
5/11/2026.
I attempted to contact the merchant that Monday, 5/11/2026. After many automated
voice mail prompts and a 30 minute wait on hold, I hung up. I tried again a few hours
later, went through several automated responses, waited 42 minutes, and Just Flowers
hung up on my call after the long wait. No human ever answered.

I then called to dispute the charge.

11 May 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

This order was delivered.

Our customer placed this order online through our website on Sunday May 10, 2026 at 9:52 AM recipient’s time asking for same day delivery. This order was immediately processed and assigned to a shop for delivery on the aforementioned date. However, due to the high volume of orders placed earlier that week, and given the fact that it was Mother's Day, a major flower holiday, the assigned florist was unable to deliver the order on the original delivery date. The order was rescheduled for the next available delivery date per our Weekend Delivery policy and our Delayed Delivery policy.

This order was delivered on May 13, 2026 as confirmed by the florist that filled this order.

Rated 1 out of 5 stars

I ordered fire and ice roses for a bday…

I ordered fire and ice roses for a bday and not one rose was fire and ice, not one! 90 bucks down the drain. Made the order almost a week in advance but no heads up nothing ! Won’t happen again

5 August 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Debrah Alsobrook we apologize for the problem you are experiencing with your order 10512983 to Lauren Prasse. We will make every attempt to rectify this situation as soon as possible. Your order has been forwarded to our Customer Service Manager for special review. Thank you for your patience and understanding.

Rated 5 out of 5 stars

Wonderful service

The selection was varied and well priced. The process was easy and the flowers were delivered on the day promised.

4 August 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the stellar review!

Rated 1 out of 5 stars

I ordered some flowers for a funeral…

I ordered some flowers for a funeral and of course they didn't arrive on time so we had them sent to the widow and they sent an absolute piece of crap. They have a clause that says if what we want isn't available then they can choose or something to that effect. I did not realize that. I think my order was about $180 they offered to compensate me $5 then $7 then $10. I declined the offer as I found it insulting.Pissed

1 August 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Joy Allender we apologize for the problem you are experiencing with your order 10511689 to Sonia Sepulveda. We will make every attempt to rectify this situation as soon as possible. Your order has been forwarded to our Customer Service Manager for special review. Thank you for your patience and understanding.

Rated 5 out of 5 stars

Ordered the "Touch of Class"…

Ordered the "Touch of Class" arrangement for a belated
birthday gift. Later the delivery day, I was called and profusely thanked and sent photos of the flowers. It was gorgeous.

1 August 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the stellar review!

Rated 5 out of 5 stars

Flowers for a Funeral. Beautiful.

Ordered flowers at the las t minute for a funeral.
They arrived on time. I received very positive feedback from the family; the flowers were beautiful and fresh.
That made me very happy.
They even called the funeral home to determine the best time to deliver the flowers. Never had a Florist do that before. Impressive.

31 July 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the stellar review!

Rated 5 out of 5 stars

I could not make it to the funeral…

I could not make it to the funeral service so I ordered flowers 🌺. I live out of state so this was very important to me that the flowers arrived on time. My cousin confirmed they were there by the time service started.

Thank you

1 August 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the stellar review!

Rated 5 out of 5 stars

The web site was easy to use and I got…Funeral Flowers

The web site was easy to use and I got great responses back from people who were able to attend the funeral. they the flowers looked really nice and they liked the banner.
In an unrelated comment. T
You need to reword the question on if you want to do the survey. as it is now the answer to take the survey is yes and it needs to be a not. Take out the part that says "would you mind". If that is answered "no" it means you will take the survey. As it is now it kicks you out of the chance to take the survey.

31 July 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the excellent review. We appreciate you!

Rated 5 out of 5 stars

confirmed the order by phone and…

confirmed the order by phone and delivered on date requested at the proper address. The arrangement was delivered was as ordered and very beautiful

21 July 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the excellent review. We appreciate you!

Rated 4 out of 5 stars

I live out of town and was happy I…

I live out of town and was happy I chose this florist to fill my flower needs. They were very polite and helpful and the delivery was fast and my friend was very satisfied with the flowers. I would use them again. Thank you!

27 July 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Sheri Basham, thank you for the positive review. We appreciate you.

Rated 5 out of 5 stars

The flowers always better than…

The flowers always better than expected. I'm so pleased with the service that I would not consider using anyone else.

29 July 2026
Unprompted review
Just Flowers Inc logo

Reply from Just Flowers Inc

Thank you for the excellent review. We appreciate you!

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