Just Brabantia Reviews 

138
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Excellent customer service from Brabantia. The touchlid of our old 4litre bin broke at the hinges after many years of pretty heavy use. I emailed Brabantia via their website and received a very helpfu... See more

Rated 5 out of 5 stars

Perfect, quality kit Bought a bin off these people 10 years ago and after 10 years of complete abuse it finally give up a couple of weeks ago so I had no hesitation of purchasing off them again. L... See more

Rated 5 out of 5 stars

I trust Brabantia from previous purchases and I was in no way disappointed with this purchase. The website was easy to review products and to select, order and pay. Ordered midday, received befo... See more

Rated 5 out of 5 stars

Outstanding customer service. The lid of our Brabantia bin suddenly refused to open. I looked up online what to do, and found a statement that Brabantia would replace it FOC if less than 10 year... See more

4.7

Excellent

TrustScore 4.5 out of 5

138 reviews

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4.7

All reviews

(138)

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Rated 5 out of 5 stars

Brabantia had exactly what I wanted and the delivery was extremely fast and all in good order. Will shop again there.

I have had a Brabantia ironing board for over 8 years and it is the best as it stand so high you don't need to bend over and can keep your posture. My ironing board cover was very warn and could not find any large sizes that fitted my board anywhere locally so just took the chance on their website, ordered two to have a spare and they arrived in days. Fit perfectly and the colour is fine, just wish they had more of a whacky or varied choice in styles and colours that is the only negative. Will use Brabantia website again :)

10 March 2013
Unprompted review
Rated 5 out of 5 stars

Excellent Service at a good price

Bin liners may not be the most exciting product to buy but there can be a huge difference in price. After a lot of searching around Just Brabantia came in cheapest when factoring in delivery costs and I was amazed at how fast they were despatched and delivered

4 March 2013
Unprompted review
Rated 5 out of 5 stars

Great service, product and price. .

Highly recommended as the price was very competitive with free delivery and a super fast delivery. Really good communication also knowing exactly when dispatched . . . Most important.

3 March 2013
Unprompted review
Rated 3 out of 5 stars

Quality product but postage options not clear enough

I run a new ironing service so, when presented with a new customer who required his shirt sleeves without a crease down the centre, I decided to purchase a sleeve board. It was a Thursday evening, so i decided to find one online that offered next day delivery. i realised it was too late for Friday but felt confident i would receive it on the Saturday in time to do the ironing and deliver it.
In the end i had to buy one from a nearby store. I discovered that next day delivery does not include Saturday, but my grievance was that it was not made clear. it isn't even possible to look at delivery options until you have almost completed checkout. I opted for next day delivery and do not remember seeing anything to indicate that I would wait until Monday - why pay £7.50 for that, when normal delivery would have resulted in the same in all likelihood?
I complained enough to get a refund of the postal fee, but it did not compensate for the enormous stress incurred on the Saturday.

26 February 2013
Unprompted review
Just Brabantia logo

Reply from Just Brabantia

The order was placed on our website on Thursday at 21:40pm and you had paid for next day delivery this is a next working day delivery service which we did provide as the order was shipped on Friday and was delivered successfully on Monday. When placing an order and choosing a delivery option there is a next day delivery and a Saturday delivery service so you are able to choose. We have issued you with a refund of £7.50 as per our e-mail correspondence. We would like to advise that you were given the service you paid for and if you required a Saturday delivery the option was there for you to choose. Please do accept our sincerest apologies for any inconvenience caused we are looking into this to make it more clear for our customers

Rated 5 out of 5 stars

Good product, great service

Really happy with this Brabantia 20L bin because of the quality and the price. Added to this is the prompt and efficient manner in which my order was dealt with and delivered. Thank you.

25 February 2013
Unprompted review
Rated 5 out of 5 stars

Toilet brushes aren't very exciting

But these were just what I was looking for and cheaper than anywhere else. They arrived in good time and the packaging was good with no wastage - two in a box that fitted perfectly.

The brabantia mark is always trusted and these items don't disappoint, I especially like the fact that the brush is part of a sealed unit, so it doesn't fall off the handle!

24 February 2013
Unprompted review
Rated 5 out of 5 stars

Brabantia Wins

I ordered 3 things on line at the same sitting and Brabantia was the first to deliver the goods. Easy and secure to order and quick to deliver. I'm still waiting for the delivery of the third item!

20 February 2013
Unprompted review
Rated 3 out of 5 stars

very dissapointed !!!

I was looking for a very large ironing board cover and found that Brabantiasold them they werent cheap! so I sent for one and though it fits very well it is so thin no better then the one thats on, I was very dissapointed but kept it because the one I have on is torn.

28 January 2013
Unprompted review
Rated 4 out of 5 stars

so far so good!

Product was £17.00 cheaper than Argos and seems to work very well, but weather has prevented much use.Would have appriechiated a piece of cardboard with holes marked as a guide for drilling as measurements alone are not easy to manage. Takes up little space when up and folds away very neatly

21 January 2013
Unprompted review

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