6 Stars.. Amazing experience with Juno.. I read other reviews complaining about not speaking to the same person etc. But their compartmentalised approach to property conveyancing makes much more s... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Conveyancing that’s simpler, clearer and faster.
43–51 New North Road, N1 6LU, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I WAS ABLE TO SEE THE PROGRESS OF MY CASE AT ALL TIME.
PHONE CALLS WERE RESPONDED PROMPTLY BUT MAINLY BY PARALEGALS AND CLIENT SUPPORT WORKERS VERY RARELY BY CONVEYANCE SOLICITORS.
IT WAS VERY HELPFUL TO HAVE THE SECOND CHANCE OPPORTUNITY BECAUSE OUR FIRST PURCHASE FELL THROUGH

Reply from Juno
As a first time buyer Juno were extremely helpful and patient in answering all of my questions. The service they provide is great, they respond pretty quickly over the phone and emails and make the house buying process smooth! Thanks for your help.

Reply from Juno

Reply from Juno
I had a great experience using Juno as a first-time buyer. Having everything online made the whole process much less stressful, and I loved being able to log in and check progress updates whenever I wanted.
The dashboard was really easy to use, and the chat feature was especially helpful. Any questions I had were answered promptly, which gave me confidence throughout the process and kept everything moving smoothly.
I’d definitely recommend Juno to anyone, especially first-time buyers looking for a straightforward, modern conveyancing service.

Reply from Juno
Juno were amazing from the start to finish. The online system is so easy to use and is updated regularly and shows step by step of the process. You are able to contact someone very easily if needed.
All the staff at Juno are friendly and very helpful and answered any questions quickly and efficiently.
Would definitely recommend

Reply from Juno
A very quick and efficient way to do your conveyancing. Fast to respond to phone calls, I never had to wait more than a couple of minutes max to have a conversation with one of the team of solicitors, who were all well informed had information about my case at their finger tips and were all very polite and helpfull.

Reply from Juno
We were kept informed , and if you called we would receive a call back quickly if in answered
Cannot fault

Reply from Juno
Best of both worlds - online portal keeps you informed of and up to date with every step of the process but staff are also easily accessible by email, message or phone with quick response rates. I sold and purchased with Juno and both teams were equally proactive and proficient. Highly recommend.

Reply from Juno
It was very professional.
Also very friendly and gave the impression of caring about getting the job done well.
All the staff that contacted me were very friendly and well informed.
I would recommend your services very highly.

Reply from Juno
We recently used Juno for the conveyancing on the sale of our house, and the whole experience was excellent from start to finish.
One of the things that initially attracted us to Juno was how competitively priced they were, but it was the quality of the service that really stood out. The online portal was easy to navigate and gave us a clear picture of exactly where we were in the conveyancing process at every stage. It was reassuring to be able to log in and see progress without constantly having to chase for updates.
Communication throughout was excellent. Everyone we dealt with was friendly, professional, and clear in their explanations. Emails were responded to promptly—usually within a day—and whenever we had a quick question, the live chat feature was incredibly useful, with responses often coming through in real time.
Having used traditional solicitors for a previous property sale, we were pleasantly surprised by just how straightforward and stress-free the whole process with Juno was. Everything felt efficient, transparent, and well organised.
I wouldn't hesitate to recommend Juno to anyone looking for a modern, responsive, and competitively priced conveyancing service. They made what can often be a stressful process feel remarkably simple.

Reply from Juno
A real pleasure to deal with Juno. They were very efficient, always keeping us up to date, responding to any questions immediately and always contactable. I would highly recommend.

Reply from Juno
Outstanding service from Juno from start to finish! Selling our house was completely hassle-free thanks to their professionalism and efficiency. Everything was handled online, making the whole process incredibly convenient and stress-free. The team was always quick to respond to any questions, kept us updated throughout, and made the entire experience smooth and straightforward. We couldn't be happier with the service we received and would highly recommend Juno to anyone buying or selling a property. Thank you!

Reply from Juno
Excellent support throughout my recent sale. The online portal is very good supplemented with regular contact with members of the team. All the team members I spoke to were professional and were very focused on getting the sale across the line and making sure I was continuously updated.

Reply from Juno
Very good and recommended.
I sold my house and used Juno for conveyance.
A good feature is the dashboard that Juno use. Easy to understand and follow - actions set out and the mechanism to upload documents was easy to use.
A great feature is the dashboard chat function. Any questions, problems or issues that came up could be dropped into the chat and the Juno team quickly updated.
It made a typically stressful and demanding transaction so much more straightforward.
Juno were quick to respond, helpful and happy to have a phone call if needed.
Highly recommended and it made my house sale a simple and much less stressful undertaking.

Reply from Juno
What can I say …. From start Juno has helped us step by step, nothing was to much. We asked they delivered
Could always contact them & they would get back to you with the answers as soon as possible. Staff are very friendly & helpful
Would highly recommend them. Wouldn’t use anyone else now.

Reply from Juno
Excellent legal service. There is digital dashboard and human interactions and weekly (minimal cadence) of 1-1 phone call to appraise and engage. There is no discovery, let's figure it out and misery, right from day 1 the whole journey was made clear in the digital dashboard. In the run-up to the completion, the engagement was even more tight (this mattered to me, as this was a very very large transaction, we were having other stuff going on at our end couldn't get worried on this too). But the guys at JUNA as fab! kept us updated with phone calls. When the completion day arrived, the transaction was completed 2-3 hours ahead of schedule with my permission of course!. Would recommend their services 200% because I also know how anxious it could otherwise we - my buying experience of the same property some 4 years back was less than ideal sadly.

Reply from Juno
No fuss. Efficient and extremely informative through all stages of the process. I have already recommended this services to 2 friends and have no hesitation in doing the same with you. You will not be disappointed. Also their charges are competitive.

Reply from Juno
Fantastic conveyancing company with well organised team of solicitors and staff. We sold our lovely home with them and were always kept up to date through their website where we could clearly see the steps of our sale, what was done and what was still outstanding. Whenever we called with questions we got informed answers and our concerns were immediately acted upon. My husband and I would highly recommend to anyone considering selling or buying. Well done Juno 👏🏼

Reply from Juno
I had a wonderful experience working with Juno. The entire process was seamless, straightforward, and entirely stress-free. Juno demonstrated top-tier professionalism at every step and made sure all my needs were met. I will definitely be working with them again!

Reply from Juno
They made the process easy to complete with full transparrency on their portal. It was completed within 1 month 22 days a fantastic experience on our behalf. Great job!

Reply from Juno
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.