Always enjoy buying from JUNO. You can nab a bargain and/or a rarity quite often as well as new releases which more often than not arrive on or slightly before the release date. Always well packed and... See more
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Juno is one of the world’s largest and most highly regarded online vinyl music and equipment retailers. Founded in 1997, we are committed to offering the broadest range of music and equipment with the highest standards of service, to more than 300,000 customers in over 160 countries. All orders received before 5pm are dispatched the same day and our customer service telephone lines are open 10am - 6pm Monday - Saturday, and outside working hours we guarantee an email response to customer enquiries made via our website within 24 hours.
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Always a pleasure and a great selection…
Always a pleasure and a great selection of music+ a great delivery AAA+👍🏾
Speedy delivery
I have now bought several times from Juno and the one standout feature I find with them is how quick they can turn around your order, their speed of delivery is quicker than some online sites confirmation emails. I know always check first with juno.
Just getting back into my vinyl days
Just getting back into my vinyl days. Great service by u. And nice u can click on the links and here the tunes then pree and order great thanks 👍👍
Absolutely superb,price to…
Absolutely superb,price to delivery,great no issues a pleasure listening from you,thanks JunO
Shipping was fast and communication…
Shipping was fast and communication great. Excellent LP and they were offering a 10% discount on the purchase. Have bought albums from here before. Always great choice and availability.
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Disappointed
Disappointed wanted to add another record in order to do that they have to cancel order. So waiting for money now to be refunded 😕. Before I can re order.

Reply from juno.co.uk
Quality products. Delivered quickly.
I've bought from Juno many times and found the service and quality of products to be excellent. Buying different products from vinyl to record boxes and record deck headsets customer service has always been A1.
Dispatch times of items always on time securely packed. Communication clear and concise.
Always outstanding service from Juno…
Always outstanding service from Juno records no negative issues to speak of I'd highly recommend Juno records
As usual fantastic service
As usual fantastic service . Quick delivery , well packed great company to use .
Excellent service
Records were very reasonably priced and arrived really quickly. Well done! Thanks very much.
Perfect service.Thank’s.
Really fast delivery and everything was…
Really fast delivery and everything was great with the delivery, in time for my partner's birthday 🤞🤞
Never any issues with Juno
Never any issues with Juno. Good stock, fair prices & fast delivery.
Always good service
Always good service, prompt delivery, and my vinyl is always in good condition
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