juno.co.uk Reviews 

53,567
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 4,068 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast dispatch and delivery, often receiving their orders the very next day. Reviewers frequently highlight the secure and careful packaging, ensuring products arrive safely and in pristine condition. Many appreciate the excellent service, wide selection of items, and competitive pricing, making the ordering process straightforward and enjoyable. However, some customers also noted occasional issues with delivery, such as items being left in unexpected places or couriers dropping packages. A few other people also felt that some products arrived with minor damage, like dents or marks on records.

What people talk about most

Delivery service

Consumers consistently report positive experiences with delivery, frequently highlighting the speed and... See more

Product

Users describe positive interactions with product, consistently praising the excellent quality and condition... See more

Service

People report positive experiences with service, often describing it as excellent, professional, and... See more

Order

Clients share positive opinions on order, frequently highlighting the ease of the ordering process and the... See more

Quality

Customers consistently note positive experiences with quality, often praising items arriving in perfect or... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have purchased multiple times from Juno. They are an excellent online retailer. All my vinyl orders are very well packaged, dispatched as soon as they are in stock and arrive safely in perfect... See more

Rated 5 out of 5 stars

Always enjoy buying from JUNO. You can nab a bargain and/or a rarity quite often as well as new releases which more often than not arrive on or slightly before the release date. Always well packed and... See more

Rated 5 out of 5 stars

Ordered 2 vinyl albums from Juno which arrived next day. One album had a dent which caused loud clicking on track 3 of side 1. Raised this with their Customer Support team who responded right away ask... See more

Rated 5 out of 5 stars

Royal Mail was late with the delivery, but it arrived after a few days, and as usual the records were in perfect condition. I wrote a misplaced bad review due to the lateness of the delivery, Jun... See more

Company replied


Company details

  1. Music Store

Information provided by various external sources

Juno is one of the world’s largest and most highly regarded online vinyl music and equipment retailers. Founded in 1997, we are committed to offering the broadest range of music and equipment with the highest standards of service, to more than 300,000 customers in over 160 countries. All orders received before 5pm are dispatched the same day and our customer service telephone lines are open 10am - 6pm Monday - Saturday, and outside working hours we guarantee an email response to customer enquiries made via our website within 24 hours.


Contact info

4.9

Excellent

TrustScore 5 out of 5

54K reviews

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4.9

All reviews

(53,567)

3,937 reviews in the last 12 months

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Rated 5 out of 5 stars

Insomnia

I was surprised that Juno had stock of this record where other sites were out of stock, and the fact that I ordered on a Friday and I got the record on Saturday by Royal mail which is like a miracle. I’ve never received a record so fast hence the reason for my review. I’ve always trusted Juno and I will continue to do so. Pricing is on point with other sellers.

19 June 2026
Rated 5 out of 5 stars

Great after sales service

Ordered 2 vinyl albums from Juno which arrived next day. One album had a dent which caused loud clicking on track 3 of side 1. Raised this with their Customer Support team who responded right away asking for a photograph of the damage. They agreed to send a replacement which is arriving today. Great service.

19 June 2026
Rated 5 out of 5 stars

Great stock and fast delivery

I was delighted to find a recent US release available from Juno at a very reasonable price - no copies for sale in the UK could be found on Discogs.
I am always amazed at how quickly Juno gets its orders out - an order placed late Friday was delivered on Sunday! It was in factory-sealed condition as advertised and very well packaged for posting.
Good work!

19 June 2026

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