The shopping experience was excellent with a great array of furniture. We bought a stylish reclining chair that we are very happy with. We did have some snags with the chair that we bought, howeve... See more

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Company details
- Furniture Store
- Garden Furniture Shop
- Living Room Furniture Store
- Outdoor Furniture Store
- Sofa Store
- Upholstery Shop
About Julia Jones
Written by the company
Founded in 1970 by Julia Jones, our family-run furniture store is renowned for personal service over five decades. Now managed by her children, Rob and Zeta Jones, proudly continue her legacy.
Specialising in furniture for the design conscious client who values quality & service -
Fama upholstery, Nardi & Emu outdoor furniture
At Julia Jones, we blend our passion for quality furniture with personalised customer service. Rob & Zeta will help you create your perfect pieces to suit your needs. We offer nationwide delivery and assembly service, with an extensive selection available to view in our showrooms.
Open 7 days by appointment only.
Contact Rob and Zeta to book an appointment to view and discuss your next furniture pieces. VISIT US shop Fama shop NardiContact info
Conway Road, Mochdre, Colwyn Bay, LL28 5HQ, United Kingdom
- 01492 545013
- zeta@juliajones.co.uk
- www.juliajones.co.uk
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Excellent service …
The original query was handled promptly, the order arrived in the U.K. on time. There was a problem that was down to the carrier but it was resolved quickly. Zeta kept us informed throughout the whole process.

Reply from Julia Jones

Reply from Julia Jones
Wonderful personal service and good…
Wonderful personal service and good prices. Kept informed about expected delivery date

Reply from Julia Jones
Great communication and god products
Great correspondence keeping us up to date with progress on delivery and personal attention from Zeta . Great outdoor chairs too

Reply from Julia Jones
Great selection
Great selection, precise product description, nice and easy communication, delivery in time.

Reply from Julia Jones
Amazing
Amazing! Zeta and Rob are so helpful and the sofa is beautiful. I couldn’t recommend Julia Jones more!

Reply from Julia Jones
Excellent family business
Very impressed overall with my first experience of purchasing furniture from Julia Jones. Customer service was excellent; helpful, timely, professional and clear communication at all times.
Very happy with the Fama armchair that I purchased, fantastic choice of fabrics and so great to order a bespoke piece of furniture, the website was easy to navigate too. So happy with the chair, its of great quality, comfortable to sit in and a work of art in its own right.
The delivery service was excellent also with the team showing the same level of professionalism and efficiency.

Reply from Julia Jones
Kept up to date when I would get…
Kept up to date when I would get delivery
And the sun loungers are even better than described

Reply from Julia Jones
Outstanding Product and Customer Care
We couldn't be more please with our arm chair ordered from Julia Jones. The product is of the highest quality and the customer care was of the highest. Highly recommend

Reply from Julia Jones
Kept up to date with my order
Kept up to date with my order. Arrived on time. Good quality product. Exceptional customer service. Would definitely recommend and use again. Thank you.
Excellent communication
Excellent communication. Product was a bit delayed but that wasn’t their fault and they kept me informed. Very happy with it once received.

Reply from Julia Jones
Excellent customer service
I had particular difficulties as wanted the furniture delivered before I had an op as I wouldn't as able to lift it after the op. Zeta was incredibly helpful, checking on the delivery and keeping me informed, ensuring that it would be delivered in time. She took the stress away, I can't thank her enough!
The furniture is wonderful, comfortable and to a very high standard.
I can highly recommend Julia Jones, really appreciate everything you have done for me.

Reply from Julia Jones
It is a very good company
It is a very good company! Good communication between me and them when I ordered a beautiful table and five chairs - very happy with them.
Marvellous
Marvellous - the chairs and tables look lovely under my apple tree. Thank you Zeta for being so attentive
Excellent service
Excellent service! The Fama range is superb… delivered on time with a great delivery service.

Reply from Julia Jones
Simply superb customer service service
Sometimes you find a company that are so passionate, and dedicated to their product and customers, that it almost takes your breath away.
I live in N. Ireland and contacted numerous companies, about delivering a Nardi table and chair set, to my address. Most didn’t even reply buy I got an email from Zeta at 8.30pm saying she would get a quote to me.
It was sorted out a couple of days later with detailed communication and a phone call.
You made my shopping experience that little bit easier, so thank you Zeta and Rob.
Many thanks
Anthony.

Reply from Julia Jones
Happy customer
: A family company with knowledge, style & passion in the furniture industry,
: Not pushy at all,

Reply from Julia Jones
A great personal service
A great personal service with lots of helpful advice and suggestions. Zeta took time to ensure that I got exactly what I wanted and that it would be the perfect fit. I was also confident that there would be no problem getting the large sofas into my bungalow as they were modular and built in the room. The 2 men that delivered and built them were also extremely helpful. All in all a great experience and I am absolutely delighted with my new furniture. Would definitely recommend.

Reply from Julia Jones
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