The shopping experience was excellent with a great array of furniture. We bought a stylish reclining chair that we are very happy with. We did have some snags with the chair that we bought, howeve... See more
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Review summary
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Flawless. Two chairs ordered - one new, one ex-display. Faultless comms throughout, and Zeta has been outstanding at addressing problems. 1. loose stitching on the arm of the new chair, sorted... See more
Company replied
From start to finish the whole experience of buying from Julia Jones was incredible. Zeta was very helpful with everything from the size we were best going for right down to colour choosing.. which i... See more
Company replied
Excellent customer service. Great guidance and advice to help me choose exactly the right chair (The Kilian) and the right fabric to withstand a cat. Also prompt and helpful response with an assembly... See more
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Company details
- Furniture Store
- Garden Furniture Shop
- Living Room Furniture Store
- Outdoor Furniture Store
- Sofa Store
- Upholstery Shop
About Julia Jones
Written by the company
Julia Jones - specialists in made to order furniture
Founded in 1970 by Julia Jones, our family-run furniture store is renowned for personal service over five decades. Now managed by her children, Rob and Zeta Jones, proudly continue her legacy.
Founded in 1970 by Julia Jones, our family-run furniture store is renowned for personal service over five decades. Now managed by her children, Rob and Zeta Jones, proudly continue her legacy.
Specialising in furniture for the design conscious client who values quality & service -
Fama upholstery, Nardi & Emu outdoor furniture
At Julia Jones, we blend our passion for quality furniture with personalised customer service. Rob & Zeta will help you create your perfect pieces to suit your needs. We offer nationwide delivery and assembly service, with an extensive selection available to view in our showrooms.
Open 7 days by appointment only.
Contact Rob and Zeta to book an appointment to view and discuss your next furniture pieces. VISIT US shop Fama shop NardiContact info
Conway Road, Mochdre, Colwyn Bay, LL28 5HQ, United Kingdom
- 01492 545013
- zeta@juliajones.co.uk
- www.juliajones.co.uk
4.9
Excellent
253 reviews
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Very professional service
Very professional service, committed to good customer service and support, communication of the highest quality.
16 July 2026
Reply from Julia Jones
Thank you so much for your fantastic 5-star review! We’re delighted you were pleased with our service, support and communication throughout. Providing a personal and professional service is very important to us, so your comments really are appreciated.
Rob & Zeta
Really helpful and so pleasant .Made my…
Really helpful and so pleasant .Made my purchasing experience a pleasure.
13 July 2026
Reply from Julia Jones
Thank you so much for your lovely 5-star review! We’re delighted to hear that we made your purchasing experience such a pleasant one. We really appreciate your kind words and your support.
Rob & Zeta
Love our new chairs from Julia Jones
Love our new chairs from Julia Jones. Came well packed. Would definatly buy again from this company.
13 July 2026
Reply from Julia Jones
Thank you so much for your 5-star review! We’re delighted to hear that you love your new chairs and that they arrived safely and well packed. We really appreciate your support and look forward to helping you again in the future.
Rob & Zeta
Exceptionally helpful.
8 July 2026
Reply from Julia Jones
Thank you for taking the time to leave us a 5-star review! We’re delighted you found us so helpful and really appreciate your support.
Rob & Zeta
Fantastic products with wonderful…
Fantastic products with wonderful service and care. Very pleased with every aspect of the purchase.
8 July 2026
Reply from Julia Jones
Thank you so much for your lovely comments and for taking the time to leave us a 5-star review! We’re delighted you’re pleased with both your furniture and the service you received from us. We really appreciate your support and hope you enjoy your new furniture for many years to come.
Rob & Zeta
Great advice on products and all at a…
Great advice on products and all at a good price. Comms re delivery were great and my sunbeds arrived on time well packaged and exactly as ordered. Cant recommend JJ enough for their products, product knowledge and professionalism.
30 June 2026
Reply from Julia Jones
Thank you for taking the time to leave us a 5-star review! We’re delighted you were pleased with the communication throughout your order and the flexibility when arranging your delivery. We really appreciate your support and hope you enjoy your new furniture.
Rob & Zeta
Great experience
I was kept in touch with delivery which was coming from Italy. Almost unique with opportunity to chose when it would be delivered.
30 June 2026
Reply from Julia Jones
Thank you for taking the time to leave us a 5-star review! We’re delighted you were pleased with the communication throughout your order and the flexibility of arranging a convenient delivery date. We really appreciate your support and hope you enjoy your new furniture.
Rob & Zeta
Brought a lot different garden…
Brought a lot different garden furniture few time perfect will be buying more item
In future thank you
5 July 2026
Unprompted review
Reply from Julia Jones
Thank you so much for your continued support and for taking the time to leave us another 5-star review! We’re delighted you’ve been so pleased with the garden furniture you’ve purchased from us. We really appreciate your custom and look forward to helping you again in the future.
Rob & Zeta
Reply from Julia Jones
Thank you for your lovely review! We’re delighted you’re pleased with both our products and service. We really appreciate your support and taking the time to leave us a 5-star review.
Rob & Zeta
I have purchased from Julia Jones for…
I have purchased from Julia Jones for many years and will continue for years to come.
Zeta & Rob are extremeley helpfull & worked with me to get exactly what I wanted. From point of enquiry to delivery their customer service is faultless.
24 June 2026
Reply from Julia Jones
Thank you so much for your lovely review and, most importantly, for your continued support over the years. It’s always a pleasure helping you find exactly what you’re looking for. Your kind words about our service mean a great deal to both of us, and we look forward to helping you again for many years to come!
Rob & Zeta
Beautiful Nardi Net Lounge Chairs & Excellent Service
I recently purchased two Nardi Net Lounge armchairs from Julie Jones and couldn't be happier. They are incredibly comfortable and look fantastic.
Zeta's communication was excellent throughout, and she was a pleasure to deal with. The whole process was smooth and hassle-free.
I wouldn't hesitate to use Julie Jones again and would happily recommend them to others.
15 June 2026
Reply from Julia Jones
Many thanks for your excellent feedback and I am so pleased you are happy with your fab Net Lounge chairs. Many thanks again, Zeta.
Excellent customer service
Excellent customer service - I had pre-order queries that were answered by phone and I was kept up to date with the progress of the order and delivery. I ordered 2 Nardi chairs and a small table which I am very pleased with. I would have no hesitation in recommending this company.
15 June 2026
Reply from Julia Jones
Many thanks for your feedback, it is lovely to hear. Many thanks again for your business, Zeta.
Excellent service and outstanding product
We are delighted with our Nardi table and chairs purchased from Julia Jones. From placing the order through to delivery, the communication has been excellent and the whole process was handled very professionally.
We are big fans of the Nardi garden products. We have found the quality, style and durability to be exceptional. Despite being exposed to strong sunshine and sea air, our original Nardi furniture has continued to look great and the finish has remained as good as new. It matches perfectly with this new set of table and chairs received from Julia Jones who provided a brilliant service. We would highly recommend them.
15 June 2026
Reply from Julia Jones
Thank you so much for your wonderful review. We're delighted to hear that you're pleased with your fab new Nardi table and chairs and that that you were happy with our service throughout the process. It's also great to hear your existing Nardi furniture has stood the test of time and continues to look fantastic. Many thanks again and we hope you enjoy your new set for many years to come.
My second Fama chair
My second Fama chair. Julia Jones have all the styles and fabrics to choose from. You couldn’t find a better store.
12 June 2026
Reply from Julia Jones
Many thanks for your feedback and I am so pleased you are happy with your fab new Kylian chair. It looks perfect in position. Many thanks again for your order. Zeta
Reply from Julia Jones
Thats great, what we strive for every time. Many thanks again for your order, Zeta.
Excellent customer service
6 June 2026
Reply from Julia Jones
Many thanks and so pleased to hear you were happy with our service from start to finish. Many thanks again Zeta.
The product was as expected of a very…
The product was as expected of a very high quality. The team at Julia Jones were very good communicators - I asked a question and got a response quickly. They knew I had a deadline for delivery and they made sure my sofa bed arrived on time. For me it was an expensive purchase but I cannot fault their service. I also reached out pre online purchase and they mocked up different designs for me which really helped me. I have looked online at their shop for many years and they did not disappoint
6 June 2026
Reply from Julia Jones
Thank you for your wonderful review. We're delighted to hear that you're pleased with the quality of your fab new Fama Bolero sofa bed and the service you received from start to finish. Many thank again for your business, Zeta.
Great customer service
We purchased six chairs from this company and had exceptional service from Zeta Jones - first class communication, responsive about delivery dates and the chairs are just great.
Thank you
Peter Belfield
6 June 2026
Reply from Julia Jones
Thats brilliant, many thanks for your feedback. It is great to hear. Zeta
We love our chairs
We love our chairs, actually much better than we expected. They are perfect for what we want. Fantastic customer support. Zeta was amazing and went above and beyond to help us with our delivery when we had to change the date. Zeta kept us up to date with everything throughout the whole process. Great company, highly recommend
29 May 2026
Reply from Julia Jones
Many thanks for your feedback. I'm so pleased to hear that you love your chairs and that we were able to make the delivery process as smooth as possible. Our personal service allows us to respond quickly when plans change, and we're delighted we could help. Many thanks again for your support, Zeta.
Strong customer care
I was overseas and Zeta and Rob guided me patiently through the whole process of purchasing what turns out to be the perfect choice for my living room. Care and attention is what you will get alongside a great product.
2 June 2026
Reply from Julia Jones
Many thanks for your review. It was a pleasure helping you choose the right sofa while you were overseas. Although you weren't able to try it in person, we were confident from our conversations and understanding of what you were looking for that the Hector would be a great fit for your space. Many thanks again for your order. Zeta
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