Julbo Reviews 

Since I did receive my Ultimate Reactive glasses, I'm able to report about.
Glasses combines greatness, comfort, high resolution and extra fine quality.
My older RX-clips suits with.
Why it's not possible to buy that correction clip in the shop?
Nevertheless, my first 10% discount has not worked.
At the end I'm fine with my choice and Julbo. That are my 2nd glasses.

Great glasses, fast shipping.

Sunglasses are great,quality,design all 😍

The ease of ordering process, the quality of the sunglasses, the complimentary delivery

Quick delivery, loved the equipment the producr came with! Quality is better than expected

The Density Reactive is a superb product. I’ve been using it for a week in Mallorca before reviewing and find the glasses incredible for quality and performance. Based on this I’ll be using them for Badlands later this year.

I love my Julb Renegate!
The glasses are awesome! The lens quality is impeccable. They are not too dark or too light. The curved profile blocks the incoming light from the top, so that you can wear them even without a hat.

Helpful customer service. I managed to obtain replacement lenses for my sunglasses for a very affordable price.

Good sunglasses, and the warranty matters were handled really well by Julbo!

Bought a pair of Julbo Density React sunglasses from them a year ago. After one summer of rides / runs under the sun, the sweat + sunscreen combo apparently damaged the lenses, despite me rinsing them off at the end of each sport session, and even cleaned with microfibre towel / according to the companies instructions. Contacted CS to know solutions / warranty, and CS told me I could buy new lenses for 110e, when the sunglasses are 130e. No warranty apparently, but since I asked again I did not receive any news from them. It’s been a week. For this price, I’d rather buy from Decathlon which is a shame given I wanted to support a small French business originally.

EDIT:
After Julbo's response, I tried contacting them again by mail, and only after two (!!) follow-ups over the course of a week did I finally receive an answer that it's because I did not use/ clean them properly. I can trust them in that, but then it means the product is extremely fragile. "Give us a chance to make it right" was just for PR and crisis management on this platform it seems.

Overall can not recommend this business unfortunately, poor customer service and poor lens quality.

I wanted to purchase a pair of JULBO glasses, but since the brand has no official distributors or retail stores here in Ukraine, my only option was to buy them from the JULBO USA online store and ship them using a US-based freight forwarder address.

Unfortunately, my order was canceled. A sales manager named Mike took a purely bureaucratic and thoughtless approach to my order. Instead of trying to assist a customer who went out of their way to buy their product, he simply shut it down.

I understand that brands often try to protect their regional distributors. However, as I mentioned, there are no distributors in Ukraine. Banning shipping forwarders in this situation basically means completely cutting off customers from countries where JULBO doesn’t officially exist.

This was my very first interaction with JULBO USA, and it turned out to be a thoroughly negative experience. It is sad to see such a cold and dismissive attitude toward global clients. I will certainly share this feedback with the outdoor and eyewear community worldwide so people know what kind of customer service to expect.

I replaced glass frame, all worked fine, great contact, keep going well !

One of the best costumer services ever. I also like very much Julbo glasses :)

I'm still very satisfied whith my Julbo experience that after a single contact they enabled me to order (technical issue). And their service / delivery is great as well. Products are of course exactly the high quality i expect (and if's why i keep going back there, and recommending to my friends / family).

I might have forgotten to mention , this is my 5th pair - 4 bought direct from Julbo (why 5? I have very different needs)

Julbo helped me a lot! I broke my parts of the sunglasses and the team managed to find replacement quickly. I paid for parcel and received everything in a couple of days!

I really like my ultimate cover sunglasses and I would not exchange them to any other, they are light and durable (yes durable - they broke when I sat on them on the stone :0 ). Generally really good price quality ratio, I used them in Nepal, Argentina, trekking in the USA, Europe, winter, summer, spring and fall, and until I sat on them they were not even scratched.

100% recommend!!

The size is too small. Difficult to estimate via internet.

I placed an order. I realized after 3 minutes was the wrong ski google. I wrote them immediately to cancel my order so I can place a new one. No reply.
Today I got the wrong ski google and need to return. Terrible.

First I waited for the replay, then i got
send wrong parts. You have very good glasses that im using for years but the communication with your team is terrible.

I haven't received my package at first for more than a week, but the error was later corrected, and they apologized by sending me an exra item, so I give them 5 stars now :)