Having had Hyundai cars for many trouble free years we had a breakdown and had to call out the AA. They couldn't fix it so we got it to JT Hughes in Shrewsbury and under the guarantee we were taxied... See more
Company replied
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Having had Hyundai cars for many trouble free years we had a breakdown and had to call out the AA. They couldn't fix it so we got it to JT Hughes in Shrewsbury and under the guarantee we were taxied... See more
Company replied
Shannon looked after us through all the procedure etc, when we returned to J T Hughes for our fourteenth Honda and in this instance our fourth CRV. The driving experience and comfort levels are top dr... See more
Company replied
Such a waste of time. Typical of today's unprofessional motor trade, advertising on their own website and Hyundai UK, cars which have been sold months ago! What could be easier than keeping your ow... See more
Company replied
Myself and my partner were looking for a new car and the only day we are both free is a Sunday. We visited two other car dealers on Sunday morning before deciding to go to this one but unfortunately... See more
Company replied
Buy a car on your terms. Online or at our dealerships. You decide! JT Hughes is an official franchise and agent in Shropshire and Mid-Wales for Honda, Kia, Hyundai, INEOS Grenadier (Agent), XBUS (Agent), Mitsubishi (Official Service Centre), Isuzu and Ssangyong. SALES - Here at JT Hughes, we strive to make your experience easy and simple. Whether you're looking for the perfect new vehicle or a great deal on a low-priced or low-mileage used car, we want the process to be seamless. SERVICING - When it comes to servicing and repairing your car, we strive to offer the best care and maintenance for your vehicle. We want to keep your car running smoothly for a long time. OUR PROMISE - Here at JT Hughes, we promise to look after you. That's all there is to it. Of course, the best way to see for yourself the distinct experience you'll have at JT Hughes is to browse our selection of new Honda, Hyundai, Kia, Isuzu, Ssangyong, Grenadier and XBUS vehicles, as well as a huge selection of great quality, used cars available from all JT Hughes dealerships in Shropshire and Mid-Wales.
3 Battlefield Road, SY1 4AB, Shrewsbury Shropshire, United Kingdom
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Replied to 77% of negative reviews
Typically replies within 48 hours
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Very pleasant and not pushy sales representative. Very knowledgeable of the car we wanted to buy. Car handed over in excellent cleanliness. This is the third car we have purchased from JT Hughes and I have always had very good sakes and after sales service.

Reply from JT Hughes Group
Excellent customer service at Shrewsbury branch. Made to feel valued and are requirements where listen to and a good range of cars to choose from.
Highly delighted with the car wouldn’t hesitate to recommend JT Hughes.

Reply from JT Hughes Group
I’ve been a customer of J T Hughes for over 20 years and always had exemplary service and brilliant deals!
I’m not the easiest to please and not one for writing reviews; but they deserve to be an exception.

Reply from JT Hughes Group
Their customer relations, attention to detail, courtesy, and friendliness, together with their work, is all first class

Reply from JT Hughes Group
Excellent service from all staff as always.
Could not be more helpful, whether in for service or selecting new vehicle.

Reply from JT Hughes Group
I am really pleased with my Tucson. Had really good service. The vehicle was delivered to my door and I am loving using it.
I chose a self charging hybrid so I didn’t have to constantly worry about charging it.

Reply from JT Hughes Group
JT Hughes appears to be a professionally run company selling Hyundai (amongst others at other showrooms) and looking after the customer and purchased vehicle in the same manner. Staff do what they say they are going to do, making interactions with them clear, if and when they arise. So far, I have had no difficulties - a demonstration of brand quality which I think JT Hughes will match, if problems do arise at any time. So far, I am happy both with JT Hughes and the Hyundai brand I drive

Reply from JT Hughes Group
I have just bought my another Hyundai from JT Hughes in Shrewsbury, because I know from previous that they are a very fair company to deal with For example, having got my latest car home, i discovered some previously unseen bodywork damage. When I returned to the garage to point this out, they immediately said they'd do what was necessary to correct it. My last three cars have all been Hyundai from JT Hughes Shrewsbury, and I thoroughly recommend them for both the excellence of, not only their sales staff, but also their service staff, and the level of serice they offer

Reply from JT Hughes Group
JT Hughes reminded me when my service and MOT were due, I arranged a date and time for these which suited me well, and the timings I was given for the work were accurate. I have been a customer of this company for may years and I have always received excellent service.

Reply from JT Hughes Group
I'd recommend JT Hughes Newtown Kia because it was by far the best car purchase experience we have ever had ."

Reply from JT Hughes Group
Dropped car in for service and MOT, was completed before time and as per usual with JT Hyundai a first class service
Nothing I can fault this dealer with always a great service

Reply from JT Hughes Group
Amazing service from JT Hughes Shrewsbury. Repair to an airbag fault and MOT on Hyundai i10. Service centre staff went above and beyond what was expected. Restored my faith in maindealers. Would highly recommend.

Reply from JT Hughes Group
We took delivery of our 2023 Hybrid Honda HRV on the 1st March this year and are very pleased with the cars quality and it's huge range of tech. capabilities.
We chose to buy another Honda as a second vehicle as we already run a Honda CRV which we have had from New since 2005, this has been very reliable and never let us down.
We must compliment J.T. Hughes of Shrewsbury and in particular Dan Collison the sales guy for helping us decide which was the best vehicle for our needs and his particular knowledge regarding the New Honda HRV vehicle.
From the moment we placed the order Dan has kept us up to date at every step of the way with courtesy calls up to delivery and more recently to see how we are getting on with the vehicle.
Dan has made this a stress free and enjoyable purchase, we can highly recommend Honda Shrewsbury.
Ann & Peter Liddle
Oswestry.

Reply from JT Hughes Group
Excellent service. Polite and did work in time. Car returned washed too. Only place I will take to service my Honda jazz. Many thanks

Reply from JT Hughes Group
Return visit to JT Hughes Shrewsbury for a second car, Ed was extremely helpful and turnaround time to get the new vehicle was exemplary. Definitely return again.

Reply from JT Hughes Group
I have now purchased four new cars from J T Hughes at Shrewsbury I have always received the best of attention when buying , and subsequent visits to the service department. My last three purchases have been dealt with by Richard who is undoubtedly a first class salesman and a credit to the company. I have no reservations about referring others to visit the showroom

Reply from JT Hughes Group
"JT Hughes Shrewsbury Hyundai were great because they were effecient, I loved the video that they sent me so i could see the work that needed to be done, very impressive and effecient"

Reply from JT Hughes Group
Just purchased a used Kia and the whole process was excellent, will definitely use them again in the future. Sasha was very very good, no pressure, a good deal and excellent communication. Thank you JT Hughes

Reply from JT Hughes Group
Friendly and helpful staff at Hyundai. Lee was brilliant and answered all of our questions no matter how daft!! Ran through all the options and with no hard sell. We came away happy and comfortable with our decision to buy. After sales care great too with excellent communication.

Reply from JT Hughes Group
The obvious dealer for me when I decided to look for a replacement for my Honda Civic, which has been serviced by J T Hughes since new. I have always felt welcomed by the excellent and knowledgeable service team.
Sales advisor Daniel was equally welcoming and knowledgeable, understood my needs and found a vehicle to suit me.

Reply from JT Hughes Group
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