Recently needed to acquire insurance for a trek. JS insurances Kilimanjaro specific insurance was both comprehensive and couldn't be beaten elsewhere. Hassle free from beginning to end with 3 cover le... See more
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See what reviewers are saying
I've been with JS for several years now for European travel cover with additional policy to cover parachuting. The renewal process, on every occasion, has been quick and painless. Communications ar... See more
Great service from the guys here. After a few calls to sort out details and to clarify points there was no pushy sales tactics, left to make up my own mind, they even called the underwriter to clarif... See more
Dealing with the JS Insurance operative by phone when I had problems on line was excellent. Advice was easily understood and bespoke for my situation with a very nice saving on quotes from elsewhere.... See more
Company details
Contact info
5 Chapel Mews, Hove, Hove, BN3 1AR, Hove, United Kingdom
- 0800 043 0020
- support@jsinsurance.co.uk
- www.jsinsurance.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Very easy Very helpful
Very easy
Clear instructions from advisor
Thank you
The website worked very well
Hassle Free
Recently needed to acquire insurance for a trek. JS insurances Kilimanjaro specific insurance was both comprehensive and couldn't be beaten elsewhere. Hassle free from beginning to end with 3 cover level options. Also recently needed to make a minor amendment which was sorted almost immediately (although i had to pay as my error). Could not recommend enough especially for the specific insurance i needed. Great service from beginning to end.
Perfect professional service
Perfect professional service! I made a mistake when selecting my policy and I made contact and it was all resolved very quickly.. I will definitely use JS insurance again. ⭐️⭐️⭐️⭐️⭐️
Excellent
Excellent! Cheaper than several others I tried, better cover and really helpful customer service. A+++
So quick and easy
So quick and easy to arrange and they reminded me when I missed sports cover which was the whole point of purchasing the cover!
Great customer service
Great customer service, efficient and really helpful! Highly recommend!
Very good staff
Very good staff, helped sort out everything I was unsure about. Top service
Great support in adjusting the policy…
Great support in adjusting the policy to my travels. Fast replies. Will use again
Dealing with the JS Insurance operative…
Dealing with the JS Insurance operative by phone when I had problems on line was excellent. Advice was easily understood and bespoke for my situation with a very nice saving on quotes from elsewhere. Will be using them again.
Very responsive and great service /…
Very responsive and great service / price
Knowledgeable and Helpful
Chris, on the sales line, properly understood my requirements for search and rescue cover and happily and patiently dealt with my nitpicking questions about underwriters. Hopefully its all academic and I'll be buying paragliding policies from them for many years to come.
Motorcycle track insurance
Motorcycle track insurance - I've had annual cover from JS Insurance for a few years now, renewal is easy and efficient; it's also great to have direct communication with my email contact Cain for any policy updates or adjustments; I'm happy to recommend JS Insurance whenever I see online or forum requests for annual motorcycle track insurance.
Super fast and efficient service
Super fast and efficient service. Really easy to book and they even get in contact to double check you don’t need to make any amendments to ensure your policy is valid. Brilliant customer service and very cost effective
Really prompt customer service
Really prompt customer service - I made a mistake on my policy which they detected and proactively contacted me and rectified within 30 mins!
Helped me correct oversight
I unwittingly selected the wrong destination when I purchased my travel insurance. Got an email the next morning asking me if the destination was correct. When I responded with the correct destination, policy was updated immediately. Very happy with service.
Very helpful
Very helpful, arranged everything I needed for travel insurance for our group. Thank you again.
They made every effort to make sure…
They made every effort to make sure that we had the right Insurance for a couple of trips with very different and difficult requirements.
They did an excellent job and we ended up with really good cover.
Such an easy experience
Such an easy experience! Very well incur my agent, took the time to check details with the underwriter and called me back - excellent experience, no AI or automated response (a real person, no menus). Happy.
An excellent service
I've been with JS for several years now for European travel cover with additional policy to cover parachuting. The renewal process, on every occasion, has been quick and painless. Communications are prompt. On the occasions you do need to speak with someone, assistance is friendly, open and on point. Would highly recommend!
Caine was very efficient
Caine was very efficient, selected and brought the wrong policy.
I sent an email and he responded within 15 minutes and amended the policy to the correct cover.
Thank you Caine your a credit to the company great customer service.
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