At first they told me that my order did not go trough even tho I showed them receipts of my order and my order number I am convinced they have scammed me. The most confusing part is that my order says... See more
Company replied
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Created with AI, based on recent reviews
Joyfball.com provides the best shopping experience for football lovers. We are always striving for sharing the latest and the best jersey with you!
United States
Replied to 37% of negative reviews
Typically replies within 1 week
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PROS:
Jerseys very good quality
Legit site
Legit store
CONS:
Shipping took about a month to arrive
Little to no customer service help
Tracking status unreliable

Reply from Joyfball
Items came in 2 months, the kit came without ucl patch tho I attached it, and when I asked customer support for refund of the full shirt or resend , they refused and refund only for patch , but I don’t need the kit without the patch, but these guys don’t care. replies are so late like you have to wait 3-4 days just for the reply from support both on Whatsapp and Email. And quality is not the best tho

Reply from Joyfball
The jersey I ordered was a little large, but it was still very comfortable.

Reply from Joyfball
I only filled in the creditcard information and I already got a notification that the payment went through 3 times. I did not order anything and have not received an e-mail. I want my money back, but got no response from the contact email.

Reply from Joyfball
I ordered a shirt and it came damaged and ripped, when asked for refund or replacement they only gave me a voucher for half the value, horrible experience, never again.

Reply from Joyfball
Absolute Terrible Do not order from them either something will happen shipping took over 2 months for me then after it was in my country i got a notification that i have to pay fees or else my shirt would get returned the price of the fees were like another shirt, this never happend before. Avoid ordering from them at all cost. Terrible experience.

Reply from Joyfball
Absolutely terrible experience – avoid joyfball.com at all costs.
Shipping took forever. I ordered a shirt and waited ages, only to receive the wrong one. When I contacted customer service (which, by the way, took days to respond each time), they brushed it off and offered me a $10 voucher—after I spent $50 on a shirt I didn’t even order.
To make it worse, they said that if I wanted a refund, I’d have to pay out of my own pocket to ship the wrong item back. How is that even remotely fair when they’re the ones who messed up the order?
This whole experience was beyond frustrating. The customer service is slow, unhelpful, and doesn’t seem to care at all. Save yourself the hassle and shop literally anywhere else. Never again.

Reply from Joyfball
I ordered 2 PSG jerseys, it came a bit late but i don´t mind, quality 10/10.

Reply from Joyfball
Do not buy from here I bought 3 shirts I contacted support via WhatsApp on (joyfballdotInfo) while talking to
Them they said they do not know that website I just mentioned and I basically just threw away $70
I just hope these shirts magically appear in my parcel locker in a month and if not I’m suing this company for being scammers
While contacting WhatsApp support I asked the supporter about how long will it take to ship and what country the shirts are coming from and the supporter completely ignored me and talked about something else
Horrible support I’m atleast lucky he/she answered my message because I read the reviews and people are saying they don’t answer your messages and ignore you!

Reply from Joyfball
I orderd like one month ago and it never came
You said it would take like 7-12 and now it never came so im gonna be take away my money back and never gonna order from you.I reacmmend not to shop from joyfball

Reply from Joyfball
Haven't really purchased yet, but is this website legit. Sorry just what to make sure.

Reply from Joyfball
Ordered like 7 shirts from here and one tracksuit. Took around 17 days to come. Despite the delivery times, I was pleasantly surprised with the quality and will be purchasing again for sure. This is a legit company👍🏼

Reply from Joyfball
Ordered Package #CVV08685 4 days ago, and the order status is still waiting for shipment. I’m scared that the order might take a very long time or even never come.

Reply from Joyfball
My order RSM63107 and I have tried to contact them again about my problem but won’t respond after 3 days ????? I understand there is a problem with the customer service but 3 days(edit) I was talking about my tracksuit that came small even tho I used the chart it came small

Reply from Joyfball
Hello I am back I just wanted to say I’m not like the other fake reviews I ordered my jersey 11 of may it came 13 June it takes really long customer service they never replied to me but the jersey is overall good quality but if there was something I could change it will be the material 101% polyester and the logo it is like a sticker and the sponsor but overall decent quality would buy again

Reply from Joyfball
I have ordered from there around 5 days ago and they said we can contact them on whatsapp but they haven't replied to me for a while and i am concerned i have a flight soon and i am hoping they can come before then

Reply from Joyfball
For now everythings seems perfect, I would just like to as if there is any difference when I order from joyfball.club instead of joyfball.com. The websites are the same so I thought there should be no difference.

Reply from Joyfball
I ordered like one month ago but my order is not arrived and I contacted them too but they ignoring me

Reply from Joyfball
With all the bad reviews I wasnt expecting much but I order the jerseys on the 20th of may and it has arrived on the 15th of June there good and good quality just the only problem was the lack of response from the support but I understand

Reply from Joyfball
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