At first they told me that my order did not go trough even tho I showed them receipts of my order and my order number I am convinced they have scammed me. The most confusing part is that my order says... See more
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Review summary
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I really hope someone sees this but i put three stars because i got it from joyfball.cc and i dont know if its the same thing or not but it just says awaiting shipment and on whatsapp no one is answer... See more
I ordered on the 15th of january and only received today, the 6th of february. I’ve ordered from this site before and everything has been fine but this time the sizing is not accurate as well as the s... See more
I have ordered 2 kits from joyfball.com, however i have received emails confirming that my order was shipped around 1 week ago, however it still says it is in transit. I will follow with a further res... See more
Company details
Written by the company
Joyfball.com provides the best shopping experience for football lovers. We are always striving for sharing the latest and the best jersey with you!
Contact info
United States
- support@joyfball.com
- www.joyfball.com
3.2
Average
694 reviews
Replied to 37% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Shirt is high quality customer service…
Shirt is high quality customer service amazimg and shiping was kinda long,24 day
21 July 2025
Unprompted review
I just ordered three jerseys from their…
I just ordered three jerseys from their website and I tried paying with my Mastercard and it said declined and I tried it again and it said the same thing but then I checked my bank application and it says that the money has been deducted. I dont know where my money went and I am trying to contact them but there is no response on WhatsApp and my order still says it's pending. I might've just lost 140 euros
21 July 2025
Unprompted review
At first they told me that my order did…
At first they told me that my order did not go trough even tho I showed them receipts of my order and my order number I am convinced they have scammed me. The most confusing part is that my order says it is pending when I’ve waited for 2 weeks. My friends orders from them and they got their stuff so that’s good but it’s unreliable and i hope they will fix it becouse i see a lot of potensial in this
21 July 2025
Unprompted review
Reply from Joyfball
Hi Elmi, sorry for giving you a bad shopping experience. Maybe our customer service receives so many messages every day that not handle your problem properly. But don't worry about it, Give me your order id here, and i will help u deal with it
It is real I ordered a braszill jesus…
It is real I ordered a braszill jesus kit it came in 10-11 days
10 June 2025
Unprompted review
Reply from Joyfball
Thanks for your comment. Hope we can serve u again!
Ordered grip socks 2 months ago still…
Ordered grip socks 2 months ago still hasnt come.
19 July 2025
Unprompted review
Reply from Joyfball
Hi Fatih, i am sorry for that.
Mostly, we can ship it to our customer in time. And we've been doing this business for many years. Please trust us.
We ship many packages every day, which will encounter various situations, which lead to delay. Please contact our online customer service for help
BUY IT
I did get the shirt for 25 days very good quality 👌 and I love the psg jersey
16 July 2025
Unprompted review
Reply from Joyfball
Thanks for your comment. Hope we can serve u again!
The jersey number came off after…
The jersey number came off after washing it 3 times. Don’t buy!
17 July 2025
Unprompted review
Reply from Joyfball
Hi Snaijder, sorry for giving you a bad shopping experience. We usually suggest our customer to wash it by hand instead of washing machine. But don't worry about it, Please contact our online customer service for help
Reply from Joyfball
Thanks for your comment. Hope we can serve u again!
Reply from Joyfball
Thanks for your comment. Hope we can serve u again!
Great size and fit
Really liked these shirts. The fit is flattering. Bought two of them. One for me and one for my wife. The size is pretty accurat
2 June 2025
Unprompted review
Reply from Joyfball
Thanks for your comment. Hope we can serve u again!
Confusing
I will keep this rating until I get my package
This is my first time ordering off joyfball. My friend has said it is a good site but I haven’t seen some flaws.
First of all i put in my tracking number and it says “not found” the workers answer my emails but they never answer my question. Please Joyfball help!
11 July 2025
Unprompted review
Reply from Joyfball
Hi Darshan, i am sorry for that.
Mostly, we can ship it to our customer in time. And we've been doing this business for many years. Please trust us.
We ship many packages every day, which will encounter various situations. But don't worry about it, just wait more few days, it will arrive
Shipping?
Hey I ordered from joyfball and for some reason delivery is supposed to be 2 weeks but it has been over 18 days and nothing has came in yet.
9 July 2025
Unprompted review
Reply from Joyfball
Hi Bucko, i am sorry for that.
Mostly, we can ship it to our customer in time. And we've been doing this business for many years. Please trust us.
We ship many packages every day, which will encounter various situations. But don't worry about it, just wait more few days, it will arrive
Not shipped, no customer services
Unfortunately didn't ship 2nd order, 1st order came quicker than expected but this order still hasn't been shipped, been a few weeks now and customer services are non existing, shame because the quality is fantastic.
9 July 2025
Unprompted review
Reply from Joyfball
Hi paul, sorry for giving you a bad shopping experience. About the online whatsapp customer service, because our whatsapp account was banned, we can't login the account so that so many message we can't reply in time. U can contact our latest online cusotmer service now, don't worry about it, we must ship your order to u.
How long does it take to ship to South Africa, KZN
I'm going to up the rating when I get my order but for now I'll keep it like this
I got a question I ordered from South Africa how long will it take to come?
7 July 2025
Unprompted review
Reply from Joyfball
Hi Lebron, i am sorry for that.
Mostly, we can ship it to our customer in time. And we've been doing this business for many years. Please trust us.
We ship many packages every day, which will encounter various situations. It usually needs 20-30 days to arrive at South Africa. If u have any questions, contact our online customer service for help
Placed my order on the 16th May and…
Placed my order on the 16th May and it’s been almost 2 months and it still hasn’t been shipped. Would not recommend. I’ve been scammed
7 July 2025
Unprompted review
Reply from Joyfball
Hi Aidan, i am sorry for that.
Mostly, we can ship it to our customer in time. And we've been doing this business for many years. Please trust us.
We ship many packages every day, which will encounter various situations, which lead to delay. Please contact our online customer service for help
When i put in my order number in your…
When i put in my order number in your tracking order website on joyfballs website, it says it is not found. Please help me in finding my order.
4 July 2025
Unprompted review
Reply from Joyfball
Hi sabby,
Don't worry about it, if u have placed the order , we must ship it to u. And when we ship it out, u will receive an email abou the tracking number. So u can also pay attention to the email or u can contact our online customer service for help
Despite the size chart
Despite the size chart, my shirt does not fit me what actually fits. They strictly refuse to give me my money back, let alone send me a new one. A mistake whose side has no insight! I will never order there again. I will also get my money back, my lawyer will be contacted
4 July 2025
Unprompted review
Reply from Joyfball
Hi Patrick, sorry for giving you a bad shopping experience. Maybe our customer service receives so many messages every day that not handle your problem properly. But don't worry about it, Give me your order id here, and i will help u deal with it
I ordered some months ago and it was…
I ordered some months ago and it was good quality and all but now I'm trying to order again some shirts and it does not let me. When I try it , it says "24 hour more ...." . Or it says " High risk".
I don't know what to do, please reply, and thank you!
6 July 2025
Unprompted review
Reply from Joyfball
Hi sir, sorry for giving you a bad shopping experience. Please contact our online cusotmer service for help
I have ordered the jersey since 1month…
I have ordered the jersey since 1month and still not arrived
6 July 2025
Unprompted review
Reply from Joyfball
Hi Chetri, i am sorry for that.
Mostly, we can ship it to our customer in time. And we've been doing this business for many years. Please trust us.
We ship many packages every day, which will encounter various situations, which lead to delay. Please contact our online customer service for help
I just ordered but I have a question…
I just ordered but I have a question for joyfball. Is it normal that when I went on your site, then clicked a shirt, it brought me to joyfball.info? Also, is wintopay your transaction company. Please answer.
Edit: GUYS I RECEIVED IT I SWEAR IT IS THE BEST PIECE OF CLOTHING I HAVE EVER SEEN ITS SO BEAUTIFUL. Took really long to arrive but still.
4 July 2025
Unprompted review
Reply from Joyfball
Hi Rayan, Yes, joyfball.info is also our website, and wintopay is also our transaction company. So u just place your order with confidence
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