I’m always dubious when ordering online as obviously you can’t see/feel the item/material. After exchanging some messages with the very helpful staff, I decided to risk purchasing the sofa! It... See more
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We are not a typical furniture store. In fact, we do virtually everything differently. We receive and process clearance stock from traditional retailers. Retailers send us clearance stock for many reasons. We receive photography samples, end-of-line stock, cancelled orders. This stock is sorted, quality checked, photographed and uploaded to our website. As our name suggests, we were founded in 2019 by Joseph and James. After leaving school at 18, they launched the company from a dilapidated basement unit in a Stockport mill with just 5 sofas. The popularity of their discounted branded sofas and rapid delivery model facilitated strong growth. Joseph and James have always sought to do things differently from the incumbent outlets. This began by being the first furniture outlet to host a website which showed their live stock and was available to be ordered immediately by customers. Joseph and James don't wish to be just another furniture outlet, they want to be the biggest furniture outlet. They want to have a nationwide presence of large showrooms which offer a unique furniture shopping experience.
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Professional and polite service
Professional and polite service. I would recommend Joseph James to anyone who is looking to buy great quality furniture at a far better price than from original retailer. I received such helpful service from the beginning to end. I am elated with the item I bought, a leather winged arm chair. They helped from reassurances on condition, price and delivery. There was no messing about with delivery slots or failures in turning up on the day, everything went to plan. Very happy with service provided.
brilliant from start to finish
brilliant from start to finish, constant updates & the delivery men where lovely went above & beyond would recomend this company to everyone
service above and beyond absolutely…
service above and beyond absolutely amazing friendly nice welcome staff Leah was very helpful and give us all information we needed ! MASSIVE THANK YOU
Great service and friendly staff.
Gary Bale was very friendly and very…
Gary Bale was very friendly and very helpful when out of is way to help me and the Mrs nothing was to much trouble.
Lovely staff
The staff was very patient in the the process as there was some delays with Klarna and network. They guided us through it all. They were very kind.
Matt from Stockport is amazing
Matt from Stockport is amazing, I bought my first sofa from this company, my family and friends have purchased furniture from here and amazing service / great prices and storing it free of charge until I have completed on my property!
Great service
Great service! Very happy with product. Communication and delivery was brilliant!
Staff were very professional polite and…
Staff were very professional polite and informative,Gary and James took time to help us in our choice and were exceptional at the St.helens store
Dealt with a very helpful staff member…
Dealt with a very helpful staff member named Gary,listened to our requirements and offered suitable options across the whole price range. Purchase made,I would definitely use their services again and thoroughly recommend them to anyone.
Great experience with Matthew
Great experience with Matthew - helped put critical pieces of furniture together for our new house and helped us save money where we could. Not pushy and super helpful, will be back!
Matthew was a superb sales man
Matthew was a superb sales man! Found us exactly what we were looking for and more!
Fantastic place!…
Absolutely incredible store with amazing staff.
Gary our sales assistant was a great help and made everything so easy.
Thank you so much we will be back again without a doubt!
𝘎𝘳𝘦𝘢𝘵 𝘦𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦
𝘎𝘳𝘦𝘢𝘵 𝘦𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦. 𝘕𝘰 𝘱𝘳𝘦𝘴𝘴𝘶𝘳𝘦 𝘵𝘰 𝘱𝘶𝘳𝘤𝘩𝘢𝘴𝘦. 𝘎𝘳𝘦𝘢𝘵 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘴𝘦𝘳𝘷𝘪𝘤𝘦. 𝘝𝘦𝘳𝘺 𝘩𝘦𝘭𝘱𝘧𝘶𝘭.
Excellent company to deal with
Excellent company to deal with, received updates and pictures of the furniture before delivery, furniture was well wrapped and the delivery service is super fast. I will definitely buy again.
Excellent service
Excellent service, quick delivery and explained everything in detail.
Fantastic company helpful and…
Fantastic company helpful and communication was first class .
Would definitely recommend and use again
Thanks again
Beside the colour of the chairs which…
Beside the colour of the chairs which in pictures looks more an green over all colour and what we received is more a grey based coloured, very professional service, very unique client focused approach, very helpful and supportive delivering team. The products are outstanding so far, very liked. Very recommended!
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