Leah at Jordan Fishwick, Deansgate, Manchester was great. Very professional and helpful throughout. On time for viewings, keeping the transaction on track to completion and handing over the keys at th... See more
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Very disappointing experience. We felt we were given misleading advice and encouraged into a bidding war for the property. When we challenged the way competing bids were being solicited, we were then... See more
We found our current rental property through Jordan Fishwick in Didsbury and the whole process was a breeze!! Alishea was so helpful and friendly and helped us find a gorgeous flat within our price ra... See more
I sold my house through the Sale branch and all the staff there were exceptional throughout a long process which included a couple of failed sales (the buyers pulled out at the last minute but not... See more
Company details
Written by the company
Offering a superb service to 1000's of clients every year. Whether you are looking to sell or let a property. Jordan Fishwick Estate Agents, Surveyors & Valuers in Cheshire, High Peak, Manchester City Centre and South Manchester. Your first choice for Houses, homes, flats and properties of all types.
Contact info
172 Ashley Rd, WA159SF, Altrincham, United Kingdom
- 0161 929 9797
- vickijackson@jordanfishwick.co.uk
- www.jordanfishwick.co.uk
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LANDLORDS BEWARE
LANDLORDS BEWARE. They treat tenants terribly but most importantly are NOT good property managers. They do not carry out end of tenancy cleaning/repairs (which you assume are done for the amount you pay them) and just hope the new tenant doesn't notice. If the new tenant does notice you are drawn in to battle with them as to who pays for what when these guys should have been sorting this to begin with. The property I was involved with had a bailiff threatening to knock the doors down for a tenant that had left years ago - no help and can only imagine who'd have footed the bill for new doors. I've been a tenant and a landlord for years, I wouldn't go near this bunch ever gain. Also - staff at DIRECTOR level are incapable of handling GDPR issues.
horrible experience with them
horrible experience with them, I was referred to their agent to take out first time buyer mortgage, would not be of any help to move things forward, simply made seller change his mind about the sale over the fact that we simply were not familiar how the purchase work even though we had the money and everything in place,
Wow! above and beyond.
I have used the Wilmslow branch for both Buying and renting properties before, always receiving a highly professional Service, however my last transaction, a property sale, needs special mention. This transaction turned out to be both extremely complicated and extraordinarily long, taking many months to finally get over the line. Through the whole process Guy and his team, especially Richard, who went above and beyond to get the deal completed. Without him, I can honestly say, I'd have closed the whole transaction down. What a fantastic service and I can whole heartedly recommend them to anyone looking to buy, sell or rent a property in and around Wilmslow. A top notch company.
Tenancy Application Fraud Perpetrators
This company participates in Tenancy Application Fraud by knowingly making false statements in the tenancy application without the knowledge or consent of the landlord. As a matter of unequivocal fact, Jordan Fishwick and HomeLet UK made false statements by claiming an applicant had a landlord when he did not. Claiming an applicant was a private tenant when he was not and accepting the same NI and Payroll number for the applicant as was provided for the financial referee and accepting the same mobile number for the applicant as was taken for the fake landlord all for the purpose of processing a Fraudulent Tenancy Application.
This company also complied with instructions from HomeLet UK the referencing company who are supposed to be fighting Tenancy Application Fraud not to request proof of employment or proof of income from the applicant yet somehow an apparent payslip was uploaded to the Case Log when it did not even exist because a copy could not even be provided to the landlord after HomeLet UK said they gave it back to Jordan Fishwick while Jordan Fishwick insisted, they never received any payslip from the applicant. These two companies Jordan Fishwick are the facilitators of Tenancy application fraud and HomeLet UK were also complicit in accepting as the conditional proof of address an unauthorized NHS letter inviting the applicant to take part in a survey. When asked why this unauthorized document was accepted HomeLet and Jordan Fishwick said it was accepted because the applicant "didn't have anything else" so they did not refer it to their underwriters. So, there you have it, and this is just the tip of the iceberg to what these two agents did. The rental has since been severely damaged not to mention no rent has been paid for the last 6 months and because the tenant was allowed to make anticipatory breech of the AST by telling Jordan Fishwick and HomeLet that he planned to find a home in the Uk as well as abroad and this was not disclosed to the landlord, the Tenant hasn't been living in the property causing a pipe to burst causing tens of thousands of pounds worth of damage. Jordan Fishwick also tried to retrospectively change the terms the agreement (more fraud) to remove their obvious liability. The police are now involved because this tenant has apparently stolen furniture from the fully furnished rental. This case is going all the way to the civil and criminal courts and all those associated with protecting these fraudsters will be named and shamed in the process. If this is post is not genuine as it has previously been claimed, then I challenged Jordan Fishwick and HomeLet to sue me for defamation. I'll be taking a screenshot and copy of this post in case I have to repost it elsewhere.
A team that keeps on top of things
Richard and team at JF Wilmslow did a great job for us from start to finish. We contacted them on a Tuesday, by Thursday the house was up on Rightmove with full description, floorplan and photos. By the following Monday we had a number of offers on or above the asking price. As the sale progressed (we were on a tight timescale) Richard continually liaised with the various parties involved and moved them along where necessary. We were appraised of the situation all through the process. There is no doubt we would not have made our deadline without Richard's expertise and continuing input,
Professional agent that gets results
We tried using an online agent before handing the reins to Tom and the team at JF Hale after our initial sale stalled. The difference was as stark as night & day, in our experience a good high street agent wins hands down given that 1) JF got the transaction over the line in double quick time, 2) JF achieved a better price, 3) Tom and the team followed up, chased and harried the process to completion - exactly what the online agents didn't do........ We would have absolutely no hesitation in recommending Tom and the team at Jordan Fishwick Hale to anyone looking for a professional estate agent that gets results.
My partner and I are in the process of…
My partner and I are in the process of buying a property through Jordan Fishwick. The agent, Tom, was extremely helpful in organising viewings speedily and at convenient times for us and communicating our offer to the seller. Throughout the process, Tom helped to move things forward, was clear and open, and was easy to contact. We are thankful to Tom and the Hale team and would recommend.
Although there were difficulties at…
Although there were difficulties at times Jordan Fishwick and in particular Broghan Wilson sorted everything out very quickly for us as well as Lucy and Simon.. Full marks.
Great Service
The whole experience from coming to value the property to marketing it was very professional.
The staff at the Wilmslow Office were friendly and kept us informed along our journey of selling and buying our new home . Theo and Richard thank you
I would highly recommend them
I can not recommend them enough!
I can not recommend them enough!
I recently sold a house through this agency and from viewings to exchange and completion, it has all been faultless on their part. Richard has always been at the end of the phone to get an update or answer any questions that I had. They are very professional and knowledgeable which helped the process go as smoothly as it did
Richard and the team were spot on…
Richard and the team were spot on supporting us with our sale and purchase. Couldn’t have asked for a better service!
Great experience of purchasing a house!
My partner and I have just purchased a property through Jordan Fishwick and Richard Peck was excellent. His communication was clear and he was always honest with me - even when it was something I didn’t want to hear, which is really important to me. I would recommend Jordan Fishwick and particularly Richard to friends and family
Unsolicited Marketing Emails
Inquiries about a property via Right-Move and was spammed with unsolicited marketing material from Jordan Fishwich.
Emailed to state that a prospective client must provide confirmation of their subscription before receiving marketing material, as outlined by the ICO.
Received blunt replies from the so-called director "Martin" that stated I agreed to Right Moves Terms of Use.
I agreed although this does not cover them obtaining and using my information for such purposes. Had Right-Move emailed me directly, this would not have been an issue.
Right Moves' terms of use clearly state that permission is not given to third-party companies to use this data for marketing purposes and site users have the option to opt-out of direct marketing.
Martin Refused to acknowledge their breach of GDPR, so I have escalated my complaint to the attention of the ICO.
I suggest they employ a compliance department to ensure they are adhering to data protection legislation.
Terrible agency
Terrible agency! They were completely inflexible with viewing times and then cancelled our first viewing at a moment's notice. After re-scheduling a second viewing, they informed us (once again, at a moment's notice) that they had already let the property out. Will never be using them again!! I'm furious!
Horrendous service from the Manchester…
Horrendous service from the Manchester branch from Nick Wan. Nick on the call was extremely rude and unprofessional with a demeaning tone. I asked for some information regarding a property and the gentleman on the call was constantly insulting and insinuating that I could not afford the property, why would I enquire if I couldn’t afford it?!
Beware potential renters
Beware potential renters. On viewing a property, shown around by Debbie, she initially apologised for the state of the property explaining that the landlady was aware and that the property would be fully redecorated and professionally cleaned before I took possession. I moved into a house that had not been in any way decorated and I had to clean and clean, including cleaning the previous tenant's excrement from the toilet. Additionally the property was advertised as unfurnished but I was made to accept and store several items belonging to the owner.
On trying to resolve issues later in the tenancy (not managed by Jordan Fishwick but by the owner), Debbie sided with the landlord and said that the condition of the house was perfectly acceptable.
So beware that when you are viewing, especially if you are a first time renter in a desperate position as I was, the estate agents will say anything to get the property let.
At the end of my tenancy, still getting emails from Jordan Fishwick about viewings, I wrote a very polite email to Debbie to explain I was no longer in residence - I got a very curt reply with no word of thanks.
Very poor customer service with Debbie all round although every dealing I had with Jordan in the same team was very good (he just didn't really have anything much to do with my tenancy)
I have read all the experiences…
I have read all the experiences regarding maintenance of properties (none existent) the reason being is probably because Jordan Fishwick are terrible at paying contractors for any work they have done. So after speaking to many contractors, they tend to stay away from doing any work for Jordan Fishwick.
The Manchester branch of Jordan…
The Manchester branch of Jordan Fishwick deserve a special 5* review. I rented my flat in Manchester with them 2 years ago, and since having a bad experience with my previous agency, they have changed my opinion on estate agents! So professional, very affordable, would highly recommend. (Can't speak for any other Jordan Fishwick branches as I only have a property listed with the Manchester branch). Thank you to the team there, they make my life so much easier and less stressful.
I have rented a house through the…
I have rented a house through the property management side of Jordan Fishwick for nearly 3 years now & I have experienced very poor service in regards to actioning repairs & replacement items. On first moving into the property I alerted staff to a leak in the outer house that has never been repaired. In November of last year the gas fire in the lounge became unsafe & needed replacing, after numerous phone calls someone eventually came & measured up for a new fire, but I’m still waiting. I expect they are waiting for flaming June to fit it, having left me and my 2 children to shiver through the winter months. Shameful!
9 year tenant
Having been in property owned by Martin Fishwick for 9 years we had been issued a section 21 as we were told the landlord was selling the property. This is absolutely fine and we were told a very long winded narrative about him down sizing his portfolio, etc, etc.
Well what a shock the property is now back on the rental market - with new carpets that we were promised 9 months ago.
Their entire team is a complete shambles with new rental documents allegedly issued - then when we did receive them frequent mistakes between covering letter and actual documents.
Our list of issues with the property were constantly ignored including windows unable to be opened for 5 years and 16 weeks of a hole in our roof so it rained into our bedroom. The issues were always detailed during our regular property inspection.
All in all would never recommend or suggest using such a horrific company.
Only good thing is we did get our deposit back however the exit report is clearly written in favour of Jordan Fishwick and bore little or no reflection to the photos that we took at both the beginning and end of our tenancy.
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