JMAC Supply Reviews 263

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

They make me smarter and save not only hundreds of dollars but over time thousands. We can replace a detector head in house for a couple hundred dollars, and an alarm company charges up to 800.00 or... See more

Rated 5 out of 5 stars

We had missing hardware and a critical timeline. Lucas was able to help me quickly source hardware, and the JMAC staff walked the order to a shipping location after their daily bulk shipment had alre... See more

Rated 5 out of 5 stars

Excellent Service!! JMAC was extremely helpful when we were in a tight squeeze needing parts.I called for three requests and spoke to Lucas. He helped me figure out alternatives for a discontinued pr... See more

Rated 1 out of 5 stars

I highly recommend you do not purchase anything from this SCAM company! They use illegal bait and switch tactics to reel you in after you've done lots of research to find the best prices for what you... See more

Company details

  1. Safety Equipment Supplier

Written by the company

JMAC Supply offers a wide range of Safety & Security products from many leading manufacturers. JMAC Supply prides itself on stocking a wide range of products, and providing its customers with an exceptional experience, from start to finish.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

263 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Immediately transferred to Lucas

Immediately transferred to Lucas, the right person, who found the replacement smoke detector for GenTex 8100Y. The transaction was smooth and all my questions were answered quickly and with confidence
He was patient, professional and fast resolving my issue and getting them shipped to me quickly.

25 June 2024
Rated 5 out of 5 stars

My first time experience with JMAC

My first time experience with JMAC. I was looking for a specific item that I had to have by the next day. They found the item, shipped it out overnight and I had it by noon the next day. I must admit when customer service took my number and said that they would contact me once they were certain they could send the item, I had very little expectation of receiving a return call. True to their word, I was called a short while later with everything in place and ready for payment. I am very impressed!! I will be using them again! Thank you for making my job easier!

12 June 2024
Unprompted review
Rated 4 out of 5 stars

Order salvaged by excellent customer service

First time ordering from this business. Before ordering, i called to verify if the item I urgently needed was in stock (status on website was "limited stock") and was told yes, so I immediately ordered. After ordering, I was contacted by customer service and informed in fact it was not in stock, but they had proactively located the part with an affiliate (albeit with a higher price), had it put on hold for me, and asked me if I wanted to proceed, which I did. The customer service rep who contacted me made sure that the affiliate shipped the part same-day. I had to deduct one star for the initial inaccurate stock check and having to pay more than I would have, but I was very impressed by their level of customer service. I would recommend this business and will shop here again.

23 May 2024

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