Police Security Flashlights Reviews 565

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality, brightness, and durability, often highlighting the impressive performance of flashlights and headlamps. Many consumers appreciate the convenience of rechargeable options and the overall robust build of the items. The ordering process is frequently described as smooth and easy, with numerous mentions of fast and efficient delivery services. However, some customers also noted issues with delivery, including instances where orders were sent to the wrong address and subsequent difficulties in getting a response from customer service. A few people experienced problems with product functionality, such as flashlights falling apart upon opening or batteries failing to recharge, with some expressing dissatisfaction regarding the availability of replacement parts.

What people talk about most

Product

Clients share positive opinions on product quality and performance. Many reviewers praise the brightness,... See more

Quality

Users describe positive interactions with quality, frequently praising the durability and robust build of... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the ultra-fast... See more

Order

Reviewers highlight positive aspects of order. Customers consistently praise the easy and fast ordering... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the website easy to use, making... See more

Based on these reviews

Rated 5 out of 5 stars

I bought the same flashlight a few years ago in a auto parts store. It was the most convenient light I had ever owned. A couple of months ago it stopped working and I tried to do without it but wound... See more

Company replied

Rated 5 out of 5 stars

I ordered a few Proflex 2.0, a Dover family pack and a new headlamp. All pretty cool but someone threw in a couple extras which was really cool. I use these flashlights all the time. Only problem... See more

Company replied

Rated 5 out of 5 stars

I usually buy my Police Security Flashlights at Auto Zone. They carry a fair array of this product line but they don't offer replacement batteries. When you recently offered the 40% discount for anyth... See more

Company replied

Rated 5 out of 5 stars

I just ordered the Police Security BLACKOUT-R 1000 Lumen Rechargeable Headlamp. Since I do a lot of gig work with DoorDash, Uber Eats, and Spark, often during early mornings or late nights, having rel... See more

Company replied


Company details

  1. Lighting Manufacturer
  2. Safety Equipment Supplier

Written by the company

We’re a driven, innovative, seriously fun, and (with a nod to our parents and most certainly to you), respectful and responsible company. In fact, we have a seriously extreme 30-year heritage of bringing leading-edge technology and beautifully functional design to you in the form of the highest quality products at a reasonable price. In other words, we’re people who realize there are a lot of flashlights out there to choose from, so it’s our mission to make Police Security Flashlights the most stellar flashlights on the planet. Period. And if that isn’t badass, what is?


Contact info

  • 8480 Holcomb Bridge Rd., Suite D-100, 30022-1860, Alpharetta, United States

  • policesecurity.com

4.7

Excellent

TrustScore 4.5 out of 5

565 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

I incorrectly ordered the wrong…

I incorrectly ordered the wrong batteries for a flashlight and an employee in customer service immediately responded to my situation by mailing an address label to return the items for a refund. I was very impressed with her response time and professionalism.

16 April 2026
Police Security Flashlights logo

Reply from Police Security Flashlights

Thank you for your review! We're so glad our customer service team could quickly help with your return and make the process easy. We truly appreciate your kind words about the professionalism and response time.

Rated 5 out of 5 stars
Police Security Flashlights logo

Reply from Police Security Flashlights

Thanks for your review! We’re glad to hear it was easy to find exactly what you were looking for, that’s always our goal. We appreciate your support!

Rated 4 out of 5 stars

It came in good time

It came in good time, is well made and works well.

8 April 2026
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Reply from Police Security Flashlights

Thanks for your review! The flashlights are built to last!

Rated 5 out of 5 stars

Quickly found part I needed

Quickly found part I needed, easy checkout, fast shipping. Part arrived undamaged.

7 April 2026
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Reply from Police Security Flashlights

Thank you for your review! We're glad you found what you needed quickly and had a smooth checkout and delivery experience.

Rated 5 out of 5 stars

Lighting The Way with Police Security!

I just ordered the Police Security BLACKOUT-R 1000 Lumen Rechargeable Headlamp. Since I do a lot of gig work with DoorDash, Uber Eats, and Spark, often during early mornings or late nights, having reliable, hands-free lighting is a big deal for me. This headlamp is exactly what I need. The 1000-lumen brightness should make it much easier to see house numbers, navigate poorly lit apartment complexes, and stay safe while moving around in the dark. I also like that it’s rechargeable, which saves me from constantly buying batteries, definitely a plus when you’re working regularly. Another thing I’m looking forward to is the “BLACKOUT” feature, which sounds perfect for situations where I don’t want to draw too much attention but still need enough light to get the job done. Comfort is also important since I’ll be wearing it frequently, so I’m hoping it fits well and feels lightweight. Overall, I’m really optimistic about this purchase. If it performs as expected, it could make my delivery work smoother, faster, and safer. I’ll definitely update my thoughts once I’ve had a chance to use it in real-world conditions!

10 April 2026
Police Security Flashlights logo

Reply from Police Security Flashlights

Thank you for your thoughtful review! We’re glad to hear the BLACKOUT-R Headlamp looks like a great fit for your needs, and we hope it helps make your deliveries safer and more efficient. We look forward to hearing how it performs for you!

Rated 5 out of 5 stars

Easy on line shopping

Easy on line shopping. Very responsive search. Very pleased

1 April 2026
Police Security Flashlights logo

Reply from Police Security Flashlights

Thanks for the 5 star review! We're glad to hear you had an easy time finding what you needed!

Rated 1 out of 5 stars

As soon as I did charge the flash light…

As soon as I did charge the flash light 100 % the very next day the energy of it was already gone, your crappy product is not good, that’s why I want to get my money back .

12 February 2026
Police Security Flashlights logo

Reply from Police Security Flashlights

We're sorry to hear about your experience. That is definitely not what we expect from our products. I'll be reaching out to you via email to get this corrected for you.

Rated 5 out of 5 stars

Great flash light

The website is very organized and the ordering process was easy and fast, just as the delivery was. I'm totally happy with the service and the product. I will be telling my friend and co workers about this company.
Thank you,
Joseph w Lawrence

4 March 2026

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