Jeulia Jewelry Reviews 12,683

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 3,864 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and beauty of the products, often highlighting the stunning craftsmanship and flawless details. The website is frequently mentioned for its ease of use, excellent navigation, and the wide variety of choices and customization options available, making the shopping experience enjoyable and efficient. However, some people were dissatisfied with the order process, experiencing significant delays in shipping and delivery, with some orders not arriving even weeks after placement. A few other people also felt that the product descriptions lacked transparency regarding the origin of the products and the nature of the stones used.

What people talk about most

Product

Consumers find product to be positive, with many expressing excitement and love for the jewelry, often... See more

User experience

People report positive experiences with user experience, highlighting the ease of navigation and the... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the top-notch... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers express excitement for their... See more

Website

Reviewers mention positive feedback about the website, with many finding it easy to navigate and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love that they offer larger non-traditiinal sizes for the majority of their products. Very difficult to find quality pieces at affordable prices for larger sizes. Good selection of products.Easy che... See more

Company replied

Rated 5 out of 5 stars

The customization process was super simple and inexpensive upgrades. They have a large variety of choices and filters to help you find exactly what you're looking for. I haven't received my ring yet (... See more

Company replied

Rated 5 out of 5 stars

I can't count how many times I've shopped in Jeulia. Their rings are beautiful and top notch quality. The variety and custom options they offer is exceptional. Customer service is very reliable too an... See more

Company replied

Rated 5 out of 5 stars

Always have a good experience when I purchase items from Jeulia. They have a vast variety of different products that are reasonably priced. Easy to find what may catch ur eye . Easy checkout an... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

At Jeulia, jewelry is more than an accessory - it represents something much more profound. Through jewelry, we're endowed with the ability to not only personalize a look, but also evoke emotion and create memories. This is the very mentality of Jeulia; we create premium, artisanal jewelry that embodies both who you are and what you stand for. Custom Jewelry, Engagement Rings, Silver Rings.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Easy to Navigate Website

Easy to navigate website, fast and efficient customer service, and quality at affordable prices. My order shipped quickly. I highly recommend this company!

28 May 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you so much for your wonderful review! We're thrilled to hear that you found our website easy to navigate, customer service fast and efficient, and our quality affordable. It's great that your order shipped quickly too. We truly appreciate your high recommendation and your support!

Rated 4 out of 5 stars

Good varieties of ring

Good varieties of ring, classic or modern. You have many choices.

29 May 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you for your kind feedback! We're delighted to hear that you enjoy our good variety of rings, from classic to modern styles. Having many choices is important, and we're glad it helped you. We truly appreciate your support and hope to serve you again soon!

Rated 1 out of 5 stars

Nice jewelry and price

Nice jewelry and price

29 May 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you for your comment. We're happy you like the jewelry and price.Please let us know if there's any issue with your order so we can help. We're here for you.

Rated 5 out of 5 stars

Very easy site to use and nice…

Very easy site to use and nice suggestions!

29 May 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you for your lovely feedback! We're so glad to hear that you found our site very easy to use and that you enjoyed the nice suggestions. Making your shopping experience smooth and inspiring is what we aim for. We truly appreciate your support and hope to see you again soon!

Rated 5 out of 5 stars

Easy process

Easy process. Great selection

29 May 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you for your great feedback! We're so happy to hear that you found the process easy and enjoyed our great selection. Making things simple and offering plenty of choices is always our goal. We truly appreciate your support and look forward to serving you again. Have a wonderful day!

Rated 5 out of 5 stars

Great product and a great price also

Great product and a great price also, Excel quality

29 May 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you so much for your wonderful review! We're thrilled to hear that you received a great product at a great price and that you're happy with the excellent quality. Your satisfaction means everything to us. We truly appreciate your support and look forward to serving you again in the future!

Rated 5 out of 5 stars

Great purchase in the past

Great purchase in the past. Making another purchase. The quality of rings are excellent. Always get compliments on my ring

29 May 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you so much for your loyalty and kind words! We're delighted to hear that you've made another purchase after a great past experience. It's wonderful that you always get compliments on your ring. Your trust and support mean the world to us. We truly appreciate you!

Rated 5 out of 5 stars

Right to the point and got exactly what…

Right to the point and got exactly what I wanted

28 May 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you for your fantastic feedback! We're so glad to hear that your experience was right to the point and that you got exactly what you wanted. Making your shopping experience direct, efficient, and satisfying is what we always aim for. We truly appreciate your support and hope to serve you again!

Rated 5 out of 5 stars

Nice design process

Nice design process, easy to use.

29 May 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you for your kind feedback! We're so happy to hear that you enjoyed the nice design process and found it easy to use. Making your experience both creative and simple is very important to us. We truly appreciate your support and hope to see you again soon for more beautiful designs!

Rated 5 out of 5 stars

Amazing style choices

This company has the most interesting pieces on sale and they're not afraid to try a different style for jewelry. I love it. Great sales too 😁

28 May 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you so much for your amazing review! We're thrilled that you love our style choices and interesting pieces. It means a lot that you appreciate our unique and different approach to jewelry design. We're also glad you enjoy our great sales. Your support truly makes our day. Thank you!

Rated 5 out of 5 stars

Wedding ring

I liked it, it looks nice

28 May 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you for your lovely feedback! We're so happy to hear that you liked your wedding ring and that it looks nice to you. Your satisfaction means a great deal to us. Wishing you a lifetime of happiness and love. We truly appreciate your support and hope to serve you again!

Rated 5 out of 5 stars

absolutely beautiful rings for such a…

absolutely beautiful rings for such a great price!! highly recommended.

28 May 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you so much for your amazing review! We're absolutely delighted that you find our rings beautiful at such a great price. Your high recommendation means the world to us. We truly appreciate your support and kind words. It was a pleasure serving you, and we hope to see you again soon!

Rated 5 out of 5 stars

Great Quality

The website is easy to use and I have never had a issue with the Jewelry. Love every product I have received or ordered

28 May 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you so much for your wonderful review! We are thrilled to hear that you love every product you have received and that you find our website easy to use. Your loyalty and trust in our quality mean everything to us. We truly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Easy to navigate the website free…

Easy to navigate the website free shipping over a certain price very happy

28 May 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you for your great feedback! We're so happy to hear that you found our website easy to navigate and that you enjoyed free shipping over a certain price. Making your shopping experience smooth and rewarding is always our goal. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Was super easy to find the style and…

Was super easy to find the style and size I wanted. Love the unique designs

28 May 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you so much for your kind review! We're thrilled to hear that it was super easy for you to find the style and size you wanted, and that you love our unique designs. Your satisfaction means everything to us. We truly appreciate your support and look forward to serving you again soon!

Rated 1 out of 5 stars

As an addition to my previous review - please find it & read it.

As an addition to my previous review, I strongly advise customers in Europe to be extremely careful with returns. This company sends packages from Hong Kong, but requires returns to be shipped to California, making the return process extremely expensive. To make matters worse, the store will not reimburse you for those shipping costs.

Do not be misled by the 5-star reviews either. Many of them appear to be AI-generated and do not reflect the truth.

28 May 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

We're truly sorry to hear that your experience has been frustrating, and we completely understand your concern regarding the return process.

At this time, our only return facility is located in the United States, and as stated in our return policy, any return initiated for personal reasons requires the customer to cover the return shipping cost. We realize this may not be ideal, especially for our valued customers in Europe, and we genuinely wish we could offer a more convenient option.

That said, our customer service team remains fully available to assist you with any questions or guidance you may need throughout the process. Please don't hesitate to reach out — we're here to help.

Thank you very much for your understanding and patience.

Rated 5 out of 5 stars

Amazing jewelry at a great price

27 May 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you so much for your wonderful feedback! We're thrilled to hear that you find our jewelry amazing at a great price. Providing high-quality pieces with affordable prices is what we strive for every day. Your satisfaction and support truly mean the world to us. We look forward to serving you again!

Rated 5 out of 5 stars

Easy to buy and find the perfect ring

27 May 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you so much for your kind feedback! We're delighted to hear that it was easy for you to buy and find the perfect ring. Making your shopping experience simple and satisfying is always our goal. We truly appreciate your support and look forward to serving you again in the future!

Rated 5 out of 5 stars

There was no hidden costs and the…

There was no hidden costs and the jewelry was easy to find.

27 May 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you for your great feedback! We're so glad to hear that there were no hidden costs and that you found our jewelry easy to locate. Transparency and a smooth shopping experience are very important to us. We truly appreciate your support and look forward to serving you again in the future!

Rated 5 out of 5 stars

The item that i bought are so amazing

The item that i bought are so amazing, the shipment is excellent and fast. The packaging are good. That’s why I ordered again. Good job Jeulia jewelry.

27 May 2026
Unprompted review
Jeulia Jewelry logo

Reply from Jeulia Jewelry

Thank you so much for your amazing review and for ordering again! We're thrilled to hear that you love the item, the fast shipment, and the good packaging. Your continued support means the world to us. We truly appreciate your kind words and loyalty. Great job to you too for being such a wonderful customer!

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