I only waited a minute before Breanna answered. Breanna was fast, professional, courteous and helpful. The documents to sign came by email promptly. I signed and attached pictures and a little while l... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My experience was absolutely phenomenal, you can buy insurance pretty much from anywhere, but when you have a really good customer service agent in my case Melissa Jones.She made everything easier. Sh... See more
Company replied
It's a busy world and you guys take the sting out of rich man's problems. Especially poignant during the retirement years. The sting is being ignorant about putting your antique up in mothballs and... See more
Company replied
Tara was very understanding about changing everything when I explained to her that my husband had passed away, so the insurance is being transferred over to my name so we can keep it on the truck. She... See more
Company replied
Company details
Written by the company
J.C. Taylor has been providing collectors peace of mind for more than 60 years. We began insuring car clubs, car shows and national events in the 1960s. By the middle of the decade, we expanded our sponsorship with the Antique Automobile Club of America (AACA) — which continues today — to offer classic auto insurance to the club’s 35,000+ members. Since then, J.C. Taylor has grown into one of the nation’s premier providers of collector auto insurance for a wide range of classic cars across the U.S. Call 1-888-ANTIQUE for a quick quote!
Contact info
250 Century Parkway Suite 425, 08054, Mount Laurel, United States
- 1-800-345-8290
- info@jctaylor.com
- www.jctaylor.com
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Every one is very helpful and answered…
Every one is very helpful and answered all my questions and concerns.
2 December 2025
Reply from J.C. Taylor Insurance
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
Heather Hatten review
Heather Hatten did a great job in answering all questions and was very professional.
18 December 2025
Reply from J.C. Taylor Insurance
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
Heather is the best
The fact that I was able to get in contact with someone in a timely fashion did it for me and how fast they work on things n got them done and back to me was amazing heather is the best I really appreciate her for everything she did and how easy it was working with her
16 December 2025
Reply from J.C. Taylor Insurance
Thank you so much for your positive feedback! We're thrilled that you had a great experience, and your kind words mean a lot to our team. It's our goal to provide excellent service and to ensure customer satisfaction. If you have any further questions or needs, please don't hesitate to reach out. We look forward to a long relationship together, and we appreciate your support!
Terrance was a pleasure to work with
Terrance was a pleasure to work with. Great communication making the whole transaction as smooth as possible. If he were closer, I'd try to poach him to work for my company!
Thank you again for all the help.
Merry Christmas to all
17 December 2025
Reply from J.C. Taylor Insurance
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
Got good help and friendly advice…
Got good help and friendly advice process was seamless. And got a good date thanks
11 December 2025
Reply from J.C. Taylor Insurance
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
Reply from J.C. Taylor Insurance
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
Good and excellent service
Good and excellent service. I am very pleased with your company and will recommend it to others.
11 December 2025
Reply from J.C. Taylor Insurance
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
EVERY call i made while working w/Eric…
EVERY call i made while working w/Eric to get the account set up, whomever answered the phone was polite and professional. Eric handle us in an extremely professional manner w/politeness and respect. We are just getting started in the classic car fun and are shopping for additional.
12 December 2025
Reply from J.C. Taylor Insurance
Thank you so much for your positive feedback! We're thrilled that you had a great experience, and your kind words mean a lot to our team. It's our goal to provide excellent service and to ensure customer satisfaction. If you have any further questions or needs, please don't hesitate to reach out. We look forward to a long relationship together, and we appreciate your support!
Reply from J.C. Taylor Insurance
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
It was an excellent experience
9 December 2025
Reply from J.C. Taylor Insurance
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Dealt with Maria.
Dealt with Maria.. she was very helpful throughout the application process. Found jc Taylor to be best price for my vehicle
9 December 2025
Reply from J.C. Taylor Insurance
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Reply from J.C. Taylor Insurance
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
Looking to adding new car
Looking to adding on to the cars in the garage. These days the determining factor can be the cost of insurance. Called to find out what the cost would be for a car I am looking at. Spoke with Ainslie about the car and coverage ang got what I needed and in a friendly and professional manner. Very pleased.
8 December 2025
Reply from J.C. Taylor Insurance
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
Great customer service.
2 December 2025
Reply from J.C. Taylor Insurance
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
Deb Munz did a great job
Deb Munz did a great job. I am not too computer savvy so she helped me get everything taken care of
4 December 2025
Reply from J.C. Taylor Insurance
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
They made the process very easy.
3 December 2025
Reply from J.C. Taylor Insurance
Thank you very much for taking the time to leave a review! We are thrilled to hear that you had a positive experience with our customer service team and found our process easy to navigate. Our goal is to provide our customers with a seamless and stress-free experience, and we are glad to hear that we were able to achieve that for you. We truly appreciate your business and hope to continue providing you with exceptional service in the future.
Very reasonably priced
Very reasonably priced, super responsive to my questions, and was able to get my insurance in place quickly.
2 December 2025
Reply from J.C. Taylor Insurance
We are absolutely thrilled to hear that you were pleased with our quick service! Our team works diligently to ensure we meet and exceed your expectations in a timely manner, and we're genuinely grateful for your recognition of our efforts. Don't hesitate to reach out to us in the future, as we're always here to assist you. Once again, thank you for your positive feedback!
A responsive agent and competitive…
A responsive agent and competitive pricing. Thank you
2 December 2025
Reply from J.C. Taylor Insurance
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
Everything went very well.
26 November 2025
Reply from J.C. Taylor Insurance
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
All the people I spoke to were up front…
All the people I spoke to were up front and professional, and easy to deal with. I dealt with Maria Jimenez and she was great. Very helpful and patient. Helped me and walked me through the process. Can't say enough about how she took the time to make this a pleasant experience.
24 November 2025
Reply from J.C. Taylor Insurance
Thank you very much for taking the time to leave a review! We are thrilled to hear that you had a positive experience with our customer service team and found our process easy to navigate. Our goal is to provide our customers with a seamless and stress-free experience, and we are glad to hear that we were able to achieve that for you. We truly appreciate your business and hope to continue providing you with exceptional service in the future.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.