JamCrackers Reviews 35

I had a gaming pc delivered by an online company for my son for Christmas. It wouldn’t work when we got it out the box. I spoke to Jamcrackers and within an hour I had an appt and he fixed it, his knowledge is top notch. Nothing was too much trouble, I couldn’t ask for a better service. Highly recommend and will be taking all my IT business to them in the future. Thank you so much 😊

Really fantastic service! Our company had been muddling along with an outdated phyisical hardrive backup system which when we actually needed it, turned out it hadnt been saving date properly for over a year. We turned to Jam Crackers to provide us with a simple, safe, ISO compliant & future-proof solution which they did very quickly and efficiently and their after-support has been invaluable and so quick. Cannot fault them.

Whenever there is an issue, which is rarely, they sort it out straight away. I can’t praise the entire team enough. We have been with them for 6 years now and I would definitely recommend them.

I cannot praise Richard, Sabrina and their team enough. Always so friendly and helpful and Richard’s knowledge is unbelievable. Service is speedy and the prices are very comparable with other businesses in the IT sector. Highly recommended!

Highly recommend!!👍🏻
They worked really fast to ensure the customer's expectations! They were very professional, courteous, and communicated very well...i will continue to use their services in the future and recommend highly to all who needs their repair expertise.Many thanks to Richard & the Jamcrackers team!

The Virgin WiFi at our house has always been a challenge to live with, it drops out constantly and having in the region of 30 devices connected to it and the children constantly complaining, it’s not ideal!

I was amazed that Richard could fix our issue in a heartbeat - with one small signal booster hidden in a cupboard!

It’s been 100% in all rooms ever since. We get signal where we didn’t before and nothing drops off. It been a life saver in lockdown!

Thanks Richard @ Jam Crackers, would totally recommend to anyone struggling with their WiFi at home.

Extremely helpful and friendly.

Richard went above and beyond.

Will use them again if I have a problem and definitely recommending them :)

I've been using Jamcrackers both professionally and personally for a few years. They are professional, and trustworthy and have never let me down. I've had a few disasters, they even helped me out when I was accused of not paying for software (they saved me having a break down that day, that's for sure...). Cannot recommend these guys highly enough. Thank you.

Outstanding service! Really couldn't have been happier with how quickly they repaired my laptop and saved all my work.

Been using jamcrackers for as long as I can remember for both personal & business issues in IT, always happy to go the extra mile to get me out of trouble. Very professional service at very fair prices. Would highly recommend

Very happy with jam crackers, excellent customer service especially coming into another lock down fixed my laptop in my time of need. Would highly recommend them

Can’t recommend this company enough. I started a new business and was concerned about my invoicing, website and accounts. After five mins talking to this company I knew I made the right call. They have helped me no end to make my business run smoothly. Thank you JamCrackers team

Well happy with the service that I received. Lap top now working fast again. Also got my WiFi working better than BT could around the house. Highly recommended.

Seems that Jamcrackers doesn’t like you leaving a genuine negative review and does everything it can to try and get them taken off. Update I have now had my hard drive fixed by a reputable company and have billed jamcrackers they will not get away with it!

I have found Jamcrackers to be an amazing company and have happily recommended them many times to other people. They have always had great customer service and have always been polite, understanding and efficient. I would highly recommend them.

Privately and professionally I have used Jamcrackers for the best part of 10 years for all my IT needs. I have found them to be efficient, friendly and always happy to help.
No job has ever proved to be too simple or too complex for them to solve
I would have no hesitation in recommending them.

go the extra mile to solve issues. Highly recommend them. Great local company

We have used jan crackers as our IT support for the last two years and they have been amazing! I guess the sign of a great IT company is never having to call them as the systems are all working and updated as required! it’s great as a business owner knowing our IT is in great hands!
Recently we needed help sourcing additional hardware and the team really stepped up and sourced us the best solutions and were even able to advise on exactly what we needed by running through our requirements! They are even setting up all the new PCs so we literally can plug and play! Amazing service means we have no down time!

Jamcrackers have been helping us with our Business and personal IT issues for over 5 years now and I have to say the service they offer is faultless, they go above and beyond everytime. I can honestly say our business (Jackson&Phillips) would not be success it is now without Jamcrackers expert help and advice. Highly recommend

Great service ...family business
Outstanding and professional
Thank you ..highly recommend