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Jacksons Leisure Supplies Ltd. Reviews 

1,994
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,106 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, often finding a wide selection of genuine parts at competitive prices. Many highlight the fast and efficient delivery service, noting that items frequently arrive well-packaged and on time. The company's service is often described as outstanding, with consumers appreciating the helpful staff and straightforward ordering. However, some customers noted occasional delivery issues, such as delays or items arriving damaged or incomplete. A few also mentioned concerns about communication regarding order status, particularly when products advertised as in stock experienced significant lead times.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising fast and quick delivery... See more

Product

People report positive experiences with products, frequently highlighting their high quality and competitive... See more

Service

Reviewers mention positive feedback about service, with many praising the great service from start to end,... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process very easy to... See more

Price

Customers had positive experiences with price, frequently highlighting competitive and reasonable pricing for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a genuine well set up organisation serving the campervan community. This more than I can say for some of the competitors that have abysmal customer services. "xxxautocare" to be specific. With... See more

Rated 5 out of 5 stars

Great prices and fast delivery, excellent quality items. The Heiki roof lights where fantastic, they replaced the aweful rubbish flimsy ones that Auto Trail fitted to our F72 motorhome. Great team w... See more

Rated 5 out of 5 stars

The staff are very helpful and knowledgeable and gave me good advice as I know little about solar chargers. They also went out of their way to ensure that the charger was posted the same day as I orde... See more

Rated 5 out of 5 stars

They were delays in our order being delivered but Jacksons Leisure updated us on a regular basis. Our order arrived on time for our installation date. Top marks for the Jacksons leisure team. Thank yo... See more


Company details

  1. RV Supply Store
  2. Awning Supplier
  3. Camping Store
  4. Marine Supply Store
  5. Outdoor Sports Store
  6. Swimming Pool Supply Store

About Jacksons Leisure Supplies Ltd.

Written by the company

Jacksons Leisure Ltd.

At Jacksons Leisure Supplies, we specialise in providing everything you need for your leisure adventures. From caravan and motorhome equipment to campervan conversion supplies, camping gear, marine products and swimming pool equipment, we offer a carefully selected range designed to support both enthusiasts and trade professionals.

As a family-run UK business with over 40 years of experience, we’ve built a strong reputation for supplying reliable products backed by friendly, knowledgeable service. We work with leading manufacturers to ensure our customers have access to quality products they can trust, whether they’re maintaining, upgrading or building from scratch.

We stock everything from essential accessories to specialist components, making it easy to find what you need in one place. Whether you’re preparing for a trip, working on a campervan conversion, upgrading your setup or simply replacing a part, our team is here to help with practical advice and support at every stage.

Based in Bromborough on the Wirral, we operate both an online store, shop and trade counter, allowing us to serve customers across the UK with fast dispatch and dependable service. Our goal is simple: to help you get equipped with confidence for every journey.

Business Services

Written by the company

Official Calor Gas Partner
We provide Propane, Butane and Patio Calor Gas Bottles. We also offer an exchange service for when you've ran out. Not sure which gas you need? Give us a call! Our team is always happy to help you choose the right option.

Contact info

Fiamma Awnings

Available on Next Day Delivery

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 52% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(1,994)

1,131 reviews in the last 12 months

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Rated 3 out of 5 stars

The technical team were excellent and…

The technical team were excellent and gave me appropriate advice for the caravan fridge I purchased. However, the customer service prior to getting the advice was poor. I waited a long time for my calls to be answered and was subjected to horrendous country and western music while waiting to be connected. I can’t be the only customer who found this irritating. But for this, it would have been a 5 star rating.

16 July 2026
Rated 1 out of 5 stars

I ordered a battery charger one weekend…

I ordered a battery charger one weekend with 48 hour Royal mail tracked delivery. I wanted to charge a battery ready for a trip the following weekend, but it didn't arrive until that following weekend. Poor service and they have lost any future business from me.

16 July 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Hi Phil, we’re sorry to hear this arrived later than expected and understand the frustration, especially when it was needed for a trip.

The order was dispatched on our side using Royal Mail Tracked 48, but unfortunately the delay occurred within Royal Mail’s network after dispatch. While that part of the delivery process is outside of our direct control, we appreciate this still caused inconvenience and we’re sorry the service did not meet expectations on this occasion.

Rated 5 out of 5 stars

Very positive experience

Ordered on Sunday morning and my new awning arrived on Tuesday before we left to go camping- perfect! An excellent product at a good price- very pleased.

13 July 2026
Rated 3 out of 5 stars

It was just ok

Parcel arrived and delivered to my neighbours house, if the neighbour didn’t bring it around I would never know if it had been delivered plus no fitting instructions with the skylight

15 July 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thank you for your feedback.

We're sorry to hear that your order wasn't delivered as expected. Installation instructions are available online here: https://www.jacksonsleisure.com/content/pdf/Adventurer-Skylight-360mm-x-360mm-Operating-and-Installation-Manual.pdf

If you have any questions during installation or need any further assistance, please don't hesitate to get in touch with our team—we're always happy to help.

Thank you again for your feedback, and we hope you enjoy your new skylight.

Rated 5 out of 5 stars

First time I've used this company

First time I've used this company, was impressed with the customer services people who were polite, friendly and helpful. My item was dispatched promptly on a Friday afternoon however Royal snail took until the following Thursday to deliver 48hrs tracked, they let you down badly. I will still deal with you again, wasn't your fault.

14 July 2026

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