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Jacksons Leisure Supplies Ltd. Reviews 

1,960
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,042 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the efficient service, highlighting quick dispatch and timely delivery of orders, often arriving earlier than expected. Many appreciate the high-quality products, described as excellent value for money and competitively priced. Reviewers also highlight the helpful and knowledgeable staff, who provide excellent support and clear communication, making the overall experience outstanding. However, some customers noted issues with delivery, experiencing significant delays or poor arrangements for their orders. A few people also mentioned products arriving damaged or with crucial parts missing, causing inconvenience.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the quick and prompt delivery... See more

Product

People report positive experiences with products, frequently highlighting their quality, good value, and... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent and... See more

Order

Consumers find the ordering process to be positive, often describing it as easy, simple, and efficient to... See more

Price

Reviewers highlight positive aspects of price, with many finding competitive, fair, and reasonable prices for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They were delays in our order being delivered but Jacksons Leisure updated us on a regular basis. Our order arrived on time for our installation date. Top marks for the Jacksons leisure team. Thank yo... See more

Rated 5 out of 5 stars

A first class product at a realistic price backed up with a personal service of staff who care. Product was exceptionally well packaged and delivery as advertised. An exception to what appears to... See more

Rated 5 out of 5 stars

Excellent company to deal with. Real people at the end of a phone line for advice and great communication. Other companies should follow how this business goes about customer care.If all businesses ad... See more

Company replied

Rated 5 out of 5 stars

Excellent speedy service from start to finish. Very well packaged and protected. Great value for money with a quality Fiamma product. Highly recommended to friends and family expect more orders soon!... See more


Company details

  1. RV Supply Store
  2. Awning Supplier
  3. Camping Store
  4. Marine Supply Store
  5. Outdoor Sports Store
  6. Swimming Pool Supply Store

About Jacksons Leisure Supplies Ltd.

Written by the company

Jacksons Leisure Ltd.

At Jacksons Leisure Supplies, we specialise in providing everything you need for your leisure adventures. From caravan and motorhome equipment to campervan conversion supplies, camping gear, marine products and swimming pool equipment, we offer a carefully selected range designed to support both enthusiasts and trade professionals.

As a family-run UK business with over 40 years of experience, we’ve built a strong reputation for supplying reliable products backed by friendly, knowledgeable service. We work with leading manufacturers to ensure our customers have access to quality products they can trust, whether they’re maintaining, upgrading or building from scratch.

We stock everything from essential accessories to specialist components, making it easy to find what you need in one place. Whether you’re preparing for a trip, working on a campervan conversion, upgrading your setup or simply replacing a part, our team is here to help with practical advice and support at every stage.

Based in Bromborough on the Wirral, we operate both an online store, shop and trade counter, allowing us to serve customers across the UK with fast dispatch and dependable service. Our goal is simple: to help you get equipped with confidence for every journey.

Business Services

Written by the company

Official Calor Gas Partner
We provide Propane, Butane and Patio Calor Gas Bottles. We also offer an exchange service for when you've ran out. Not sure which gas you need? Give us a call! Our team is always happy to help you choose the right option.

Contact info

Fiamma Awnings

Available on Next Day Delivery

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 52% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(1,960)

1,106 reviews in the last 12 months

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Rated 3 out of 5 stars

It was just ok

Parcel arrived and delivered to my neighbours house, if the neighbour didn’t bring it around I would never know if it had been delivered plus no fitting instructions with the skylight

15 July 2026
Jacksons Leisure Supplies Ltd. logo

Reply from Jacksons Leisure Supplies Ltd.

Thank you for your feedback.

We're sorry to hear that your order wasn't delivered as expected. Installation instructions are available online here: https://www.jacksonsleisure.com/content/pdf/Adventurer-Skylight-360mm-x-360mm-Operating-and-Installation-Manual.pdf

If you have any questions during installation or need any further assistance, please don't hesitate to get in touch with our team—we're always happy to help.

Thank you again for your feedback, and we hope you enjoy your new skylight.

Rated 5 out of 5 stars

First time I've used this company

First time I've used this company, was impressed with the customer services people who were polite, friendly and helpful. My item was dispatched promptly on a Friday afternoon however Royal snail took until the following Thursday to deliver 48hrs tracked, they let you down badly. I will still deal with you again, wasn't your fault.

14 July 2026
Rated 2 out of 5 stars

Poor service

Poor, Heki rooflight was without the shorter screws required for my caravans roof thickness. Spoke to seller who initially told me I would have to return the whole item. I said i would double check the screws were not in the box, they were not. I rang back and the member of staff I dealt with was unavailable, I was told I would be called back but never was and ended up having to source my own shorter screws. I would have expected the seller to send a packet of the screws as soon as possible or offer compensation as the product was crucially incomplete.

7 July 2026

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