iScooterGlobal.UK 

DO NOT BUY FROM THIS COMPANY.

WASTE OF HUNDREDS OF POUNDS.

SCOOTER NOT AS DESCRIBED ON WEBSITE AND VERY POOR CUSTOMER SERVICE.

This was supposed to be my sons birthday present.
I ordered an ix 1200w electric scooter after seeing it on their website. When it arrived it had a 1000w motor so I contacted customer service to say I received the wrong one. After Waiting a few days for a reply they told me the 1000w scooter is the 1200w scooter and they won't change it for the 1200w scooter or give me my money back. I now have to claim the money bak through my bank.

Great value entry-level e-bike from iscooter.
My EB3bike arrived quickly and in perfect condition. Assembly was straightforward and took just an hour.
It’s been very reliable for my short daily commute. Even the steep hill out of my estate is effortless on pedal assist level 1 or 2. No need for throttle at all.
Excellent entry-level e-bike for the price. Highly recommended if you want something simple and effective.

An issue i had was resolved very quickly. Excellent customer service.
My grandson is over the moon with his iscooter. Thank you. Awesome company. Northern Ireland.

They tried to offer me money to delete my negative feedback and then ignored my messages. Don't buy from them!

Ordered 2 M10 electric bikes. The bike build quality if far better than expected for the price and they look great.Only issue was that both bikes had faulty controllers (assist was either on or off, rather than graduated from 1 to 5) reached out to customer service, who answered within 24 hrs and sent new controllers, supplied 2 videos of how to replace them myself(which i did successfully) both bikes are now working as should. Very impressed with this companies customer service and i highly recommend the company and the M10 bikes.

Iscooter have been great with me
Thank you so much

Awful service
Got a scooter battery packed in after 3 months now want me to prove the issue I've sent videos of it not working now what me to get a wattage tester or millimeter to test it for them absolutely shocking avoid at all costs better companies out there oh I also got an extended warranty of them which means nothing to them and now want me to take it somewhere to get tested by an engineer in my area like they are on every corner or something when they should do all this themselves if someone has a faulty item off their company

Not happy came with piece snapped off the iscooter sign is lifting off bottom payed a lot money got no help at all was asked for myself to get glue and sort the issue myself

I ordered the iscooter i9 and there were issues with the Bluetooth connection and the display screen. I called their customer service number 10 times, but no one answered. I emailed for help and it felt like they were copying and pasting answers from ChatGPT. I would have to repeat my answer serval times and they would only reply once a day, which went on for over 1 week. Clearly their customer service is not based in the UK. As customer service offered me no help or assistance, I eventually gave up and went to an e-scooter repair shop. At the repair shop I was informed that I should not have brought from the iscooter company as they are known for not providing good customer service and their escooters are poor quality. I learnt my lesson and would give -1 star for the customer service if I could.

I purchased the ix7pro. What an absolute monster it is would 100% recommend

Great communication and excellent product

Ordering was easy and I was able to track my purchase all the way to my door step

I was a bit sceptical about getting my son a scooter but I now wish I had got him one sooner!!

I did my research and loved everything about this company they answered all my questions.

Delivery was so quick

The scooter is easy to manage and if my son could he would sleep with it lol.

The technical support department have gone above and beyond helping me fix a technical issue after having the scooter 5 months . They respond promptly efficiently and are just are joy to communicate with.

Good customer services, quick to respond and help with issues.

Absolutely superb to deal with!
Great products the i5s is my favourite, what a fun and functional scooter, great fun off road my daughter and I have had so many laughs on them!

Delivery service was spot on, really helpful and courteous driver helped me unload.

Thanks very much for a great service and the excellent scooters!

Great service throughout

The product arrived super fast. All good.

Really well made....fantastic bit of kit best present ever....said my grandson. Quick, prompt and excellent service

I bought the i9 scooter for my Daughter at Christmas and she loves it, recently we encountered an issue with the scooter and got InTouch with iscooterglobal and their team diagnosed the problem and sent out the spare part needed to get us back up and running.

My daughter loves her new birthday gift!

Great support from the customer service team. They responded quickly and were very helpful when I had a question about my order. Really appreciate the help.