IPVanish Reviews 

These guys have a total predatory renewal process. Don’t put your credit card online with these guys no matter what you do to try and cancel your subscription. It won’t work and they will bill your card regardless of how many times you attempt to rectify the problem. Total shit bags.

I used a code and got a discount paying $39.99, never got service because they mixed up my email address and gave me two accounts can charged me &54.45 for second. I complained and $54.45 was refunded. They did refund $39.99 but Wells Fargo after my dispute - reversed $39.99 to IPVanish. Called and emailed them numerous times and Michell just gave me the run-around - saying he couldn't find my account. I sent him screen shot of Wells Fargo but nothing. I even said kept the money - just give me the service.
SCAMMERS - Stay far away.

I have been an IPVanish subscriber for years. Fast and friendly support staff although the only time I correspond with them it renewing another year on my subscription
I actually have my whole house in a vpn using an i5 desktop running pfsense.
Bullet proof and I am able to get sclise to 100 percent through from my ISP

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Thanks for your wonderful customer service, I have never known people that are more willing to help you with any problems you may have, whether it be chat or over the phone it's all the same. Just nice people who's willing to help you.

Photos got cleared from Google store pen marker with 15 15 screenshots went fly so we had to use Zewa. Loyality card is good.

Customer service is always helpful. They offer great vpn protection at affordable prices.

Excellent customer service, and the VPN service is first rate. You can reach their customer service both on their website through a chat option or even on Twitter/X. I've been using their service for years now with no complaints.

I signed up for this and they took my money but sent my confirmation to someone else’s email. I’ve been trying to contact them but it says I’m blocked. I would like to resolve this issue.

I have bee using IPVanish for so many year with out problem and they keep on improving it with a very reasonable price for protection. A very good software.

Thank god Luis M answered the phone. I've had many phone calls for your help. I love the program. Many people use it because of me. I was on a conference call with my brother and Luis M to get my brothers IpVanish to open. He made three phone calls to get help and no one was able to correct his problem until my conference call with Luis M and my brother. Not only was the problem fixed, he did it in 5 minutes. Luis is the best technician I'e seen in a long time, He was very presise and knew exactly what to do. This man gets a 5 star rating in my book for being knowledgable, courteous and patient.

I used IPVanish mainly for privacy on public WiFi and to access streaming content while traveling. Connection was generally stable and the app were easy to set up. Feature I’d love to see: a simpler 1-click connect for beginners and more server locations in Pakistan, also more consistent speeds during peaks times and adding WireGuard protocol would make it competitive with newer VPNs. Cancellation was easy, and support was helpful when I asked about how to cancel either through dashboard and through emailing them.

IPVANISH WOULD EXECUTE THE FIRST COUPLE OF DAYS BUT NOW IT WILL NOT EXECUTE

Never let me down since i have been using ipvanish,also you get upgrade in nice intervals.Worth the more all day long.

great service, great price at renewal, all the problems I had sorted without fuss and with speed

The people who message to help you so much and I think it is very good I would recommend to any one

The support team r very rude!
I have a subscription for 2 years and they claim that it’s one year only!!!
Scammers

IPVanish is hiding behind Apple’s payment system to avoid fulfilling their 30-day money-back guarantee. I reached out to their support after being charged for an unintended renewal. Even with Apple’s Senior Advisor advising them to provide manual authorization, IPVanish support refused to help, stating their policy is 'isolated' from Apple purchases.

It’s ironic for a 'Privacy and Security' company to act so unethically regarding billing transparency. They take your money through the App Store but hide when it’s time to stand by their promise. Avoid this company if you value customer service and honest business practices.

UPDATE: Their Management team contacted me, only to officially refuse a manual settlement. They hide behind Apple's payment system to avoid honoring their 30-Day Guarantee. DO NOT BUY IF YOU USE iOS. The guarantee is a complete lie.

It’s the best