I've been with InvestEngine since they first started and they've been excellent throughout. Some companies have increased their charges but this company haven't. I love the fact that they don't charg... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fund choice is great, very simple layout and the pie feature is great. They are responsive and have handled my transfer requests quickly and there are no fees for ISAs or SIPPs! Swapping from Vanguard... See more
Company replied
Have started investing with Invest Engine and finding the platform really easy to use. I can easily find the types of investments I would like. Balance my portfolio. Really intuitive. Easy to top up.... See more
Only reputable investing platform I know that offers a free sipp but domt let 'free put you off as I have had great communication and advice when needed when I had questions first setting things up.... See more
Company details
About InvestEngine
Written by the company
InvestEngine is an award-winning investment provider that offers unbeatable value, boundless choice, and powerful automation for your investing.
Why Choose InvestEngine?
- (Very) Low Cost: No fees for DIY portfolios.
- Innovative Investing: Features like Fractional ETF Investing, Smart Portfolio Top-Ups, and AutoInvest.
- Expert Recognition: Highly rated by the industry.
- Flexible Investing: Start with just £100, top up from £1.
- Safe and Trusted: FCA regulated and FSCS protected.
Investment Options
- DIY Portfolios: Commission-free investing with full control.
Our Products
- ISA: Invest up to £20,000 a year tax-free.
- GIA: A flexible way to invest from £100.
- Business Investing: Grow your company's surplus cash.
- SIPP: Tax-efficient pension investing up to £60,000 a year.
InvestEngine delivers unrivalled value and innovation for your investing. No buying or selling fees on hundreds of exchange-traded funds (ETFs) from iShares, Vanguard, and other leading brands. With robust tools for automating, diversifying, and analysing your portfolio, it's all you need to grow your wealth.
As with all investing, your capital is at risk.
Contact info
57 Great Suffolk Street, SE1 0BB, London, United Kingdom
- support@investengine.com
- www.investengine.com
4.7
Excellent
4K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Zero fees very user friendly.
Zero fees, great ux on the website and app. Very easy to use. I've transferred all my investment portfolios to invest engine.
14 April 2026
Unprompted review
Brilliant investment platform
Simple, easy to use, nice interface, no fees, good educational content
12 April 2026
Unprompted review
It's good and I like it
13 April 2026
Unprompted review
Very easy & straightforward to invest
Very easy & straightforward to invest, but once a customer they bombard you with messages & emails (often saying the same thing) which is really annoying. Sometimes too much communication is simply that; too much!
13 April 2026
Unprompted review
Poor customer service and delayed account update
I requested a change of email address and provided verification documents (passport and driving licence) as requested.
After one week, the change has still not been completed. I have followed up via the app and also requested that a formal complaint be raised, but after more than 72 hours I have not received a response.
This has been frustrating, as I expected a quicker resolution given that all required ID was provided promptly.
Based on this experience, I am considering moving my account elsewhere.
7 April 2026
Unprompted review
Reply from InvestEngine
Hi Suki,
Thanks for your feedback, we understand how frustrating delays like this can be, especially when you’ve already provided all the required documents.
Requests such as email address changes can take a little time to process as they involve security and verification checks, but you should have received clearer communication and more timely updates while this was being handled.
Please contact us at support@investengine.com
(or reply to your existing email) with “Trustpilot review” in the subject line, and we’ll prioritise your request and provide an update on both the change and your complaint.
We take account security seriously, but we also recognise the importance of resolving requests promptly and keeping you informed throughout.
InvestEngine from HL
I've moved from HL, the fees were painful and I felt disappointed in how they didn't offer basic tools such as Direct Debit/Debit Card auto clearing of these, instead selling off my assets. InvestEngine has become my go to, its transparent, simple to use and effective. The one slight niggle is that in exchange for the free trading, you get one trading cycle each day. They are clear about this and in my view a very small thing when you consider the savings of fees, transparency and easy trading. I'm a novice investor but have been able to take my learnings from HL and simply move them over with zero fees!
22 March 2026
Unprompted review
Good app, website, choice of funds & information updates.
Very easy to use app and website. Intuitive, simple to navigate and clearly presented. Good standard of information regarding transactions and portfolio performance. Wide range of fund options available. Only one minor negative is the multi-factor authentication methods; I would prefer the option to use one continuing user-defined memorable phrase as part of the MFA login process, rather than a system-generated single-use phrase unique to each login attempt. This current process may carry a higher risk of user error at login.
12 April 2026
Unprompted review
Very easy app to follow and use!
12 April 2026
Unprompted review
No IE managed GIA
Everything I want to do is simple, except the GIA that cannot be managed by IE. There appears to be no date at which this option will be reinstated.
11 April 2026
Unprompted review
Simple, easy to use and transparent
Simple and easy to use. Transparency on how money is invested and how much it costs. Regular communication on ETF performances that helps to decide where to invest.
11 April 2026
Unprompted review
Amazing service
11 April 2026
Unprompted review
Simple hands off passive approach
Simple hands off passive approach. InvestEngine does not bombard me with notifications and is a stress free platform with no social communities and potential echo chambers.
9 April 2026
It was very good
11 April 2026
Unprompted review
SIPP - Great Experience
Straight forward and very simple to start & maintain a SIPP
13 January 2026
Unprompted review
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