Interflora.ie Reviews 

8,564
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 683 reviews, reviewers had a great experience with this company. Customers consistently praise the delivery service, noting its efficiency, timeliness, and the care taken to ensure flowers arrive in perfect condition. Many people appreciate the beautiful and well-crafted products, often finding them to be very similar to the online representations and lasting well. The overall service, from easy online ordering to helpful customer support and consistent updates, contributes to a positive experience for most consumers. However, some customers also noted issues with order fulfillment, including instances where flowers were not delivered or the surprise was ruined by early communication. A few other people also felt that the quality of the product was not always as expected, with bouquets appearing smaller than pictured, wilting quickly, or looking poorly arranged.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising its efficiency, promptness,... See more

Product

People report positive experiences with product, with many customers consistently praising the beauty and... See more

Order

Reviewers highlight ambiguous aspects of order, with many praising the ease and efficiency of the ordering... See more

Service

Customers had positive experiences with service, often describing it as efficient, easy to use, and... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers consistently praising the freshness, beauty,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A bit more expensive than the average, however they appear to be working with good local florists. My friend loved her bouquet and as she was not home she got a call and could organise for them to be... See more

Rated 4 out of 5 stars

Good user friendly communication. Prompt delivery. Flowers were very similar to stock picture from website. However it would be good to have estimate sizes of bouquets on the website.

Rated 5 out of 5 stars

Good website, great at reminders for gifts, anniversaries Birthdays etc. A bit expensive on flowers but very good with problems or change of address or anything like that. I made a mess of an order a... See more

Rated 5 out of 5 stars

Any time I order flowers from Interflora I know my friends are always thrilled with their bouquets. They all send me photos & I have to say I'm never disappointed either. I know I can depend on Inter... See more


Company details

  1. Flower Delivery
  2. Florist
  3. Flower Market
  4. Gift Shop

Written by the company

Hello, we’re Interflora, a network of florists that believe in flowers that say more, that do justice to your feelings when words aren't enough. Whether it's sharing love, joy and celebration, supporting someone in their sadness, or just sending a little boost, we're here to help you share your emotions in a way that's truly meaningful. Our handcrafted bouquets are created with love and skill by artisan makers, and we also deliver all sorts of other thoughtful gifts too. It's an honour to have spent over a century helping people connect, here's to many years more.

100% Delight Promise

The Interflora Promise - 100% satisfaction or your money back

To ensure that your flowers arrive intact and fresh, our florists choose only the freshest stems, many of which are left in bud (think metamorphosis but instead of caterpillars, think lilies). They are then conditioned and cared for until they arrive on your doorstep. This means that we can give you our 7 day freshness guarantee. Plus, if your loved one isn’t 100% satisfied with their flowers or they don’t arrive on time, we’ll do what we can to put it right or give you your money back. That’s our promise to you.

Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.2

All reviews

(8,564)

672 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered a Bouquet of flowers for my…

I ordered a Bouquet of flowers for my sister in California They arrived on the day I asked for exactly the ones I picked in a vase and my sister was delighted with them and so was I thank you so much Sincerely Nuala Richmond

7 June 2026
Rated 5 out of 5 stars

I was sending flowers to a friend in…

I was sending flowers to a friend in another country. Process was seamless, I was sent photo of bouquet once delivered to her doorstop. Flowers were good value for money. My friend was happy, I was happy. 5 stars.

5 June 2026
Rated 2 out of 5 stars

The product for fab but it was…

The product for fab but it was delivered on the wrong day. I was sure I put the 9th June for delivery but it was delivered on the 2nd.

3 June 2026
Interflora.ie logo

Reply from Interflora.ie

Hi Barbara, I am sorry to hear your flowers were delivered on the incorrect date. I have sent you a separate e-mail to resolve this for you. Best wishes Jo

Rated 5 out of 5 stars

Beautiful flowers

Beautiful flowers, delivery service was great, arrived in the time frame requested, flowers are still going over a week later, ordering was easy, had pre-ordered as I was on holiday, notifications of the process received in timely manner

26 May 2026
Rated 2 out of 5 stars

Flowers delivered were not the same as…

Flowers delivered were not the same as what was ordered

29 May 2026
Interflora.ie logo

Reply from Interflora.ie

Hi ND, this is really disappointing to hear. Each bouquet is made bespoke, using the freshest flowers the florist has available. If you would like me to
investigate this further for you, please contact us at
https://www.interflora.co.uk/page/contact along with your order number, and a photo of the flowers.
Kind regards
Katy

Rated 1 out of 5 stars

Flowers were delivered to the wrong…

Flowers were delivered to the wrong house and she didn’t get them until tuesday

29 May 2026
Interflora.ie logo

Reply from Interflora.ie

Hi Seraphina, this is disappointing to hear. I've sent you an email discussing your concerns further.
kind regards
Katy

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