Insulation Hub Reviews 

141
•
TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

After almost more than one month of hassle to buy some plasterboards from them, they never managed to deliver damage-free plasterboard to me. I returned damaged plasterboards 3 times and every time th... See more

Rated 5 out of 5 stars

Fanatstic service right from the get go,. We ran into some problems due to stock delay, but without hesitation they allowed us to change the order without fuss. We received the first delivery and... See more

Rated 5 out of 5 stars

Insulation Hub came to our rescue with an urgent & affordable supply of Rockwool to complete a couple of new ceilings in an old house. The guys were helpful & efficient & saved us weeks of delays (& n... See more

Rated 5 out of 5 stars

Very good service as the initial enquiry was answered on a Sunday and the delivery arrived within a few days. A few sheets were missing but these were in turn delivered before I needed them. My local... See more

Company details

  1. Insulation Materials Store
  2. also in
  3. Building Materials Supplier
  4. Lumber Store
  5. Window Supplier

Written by the company

insulation hub specialises in insulation. So whatever insulation you need we will be able to supply.Delivering nationwide We stock brands such as Celotex, Kingspan, Knauf, Rockwool and Isover. Insulation products at competitive prices. Stocking, insulated plasterboard, plasterboard, insulation board, phenolic insulation, PIR insulation and more. Free shipping items include Cromar, Isomass, Maipei, NX Norcros, ProGuard, Schluter, Timloc, Tyvek, YBS


Contact info

4.0

Great

TrustScore 4 out of 5

141 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(141)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful company and good price

Helpful Company and good price:
We live in a tricky area to deliver to. After some back and forth we managed to organise a drop in a lay-by near our house. The driver called us and we got the delivery bang on time and this was within a couple of days of confirming the order. Will use them again.

8 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, nothing was too much trouble for the sales team and delivery driver. Initially there was a bit of doubt as to whether the driver would be able to get his lorry to our property as we live down a small lane. Explained to the sales lady that we had had previous deliveries by lorry without a problem. Google maps can be confusing at times.
Delivery made on time with a phone call letting me know time of delivery. Driver using his forklift made short work of the fifth metres up our lane and placed the insulation where I wanted it.
Will most recommend this company for their products on both the price and their marvellous service.

2 May 2024
Unprompted review
Rated 5 out of 5 stars

Thumbs up all round

Used insulation hub multiple times and service has been consistently good. Dispatch and delivery very fast and prices extremely competitive on the items that I needed.

31 October 2023
Unprompted review
Rated 1 out of 5 stars

Avoid this company

Avoid this company. They are not good at all with customer service and refunds. 14 days to refund and still waiting when given a 6 week delivery date.

26 May 2023
Unprompted review
Rated 5 out of 5 stars

HIGHLY recommend

Easy to use, best price I found online for celotex insulation with free delivery all in. Great as they gave me my preferred delivery day. Driver was ace and called me 30 mins beforehand. Left perfectly on path. Super happy!

23 May 2023
Unprompted review
Rated 1 out of 5 stars

We ordered insulation 22 April money…

We ordered insulation 22 April money left my account 24 April. They contacted me to say. Not in stock. 27 April. Told if we needed to order alternative the order had to bb cancelled and because the process for refund had started. Spoke with them today. Told me to wait until the 18tn. Not sure if thza will happen as they say it could take up to 14 days. The 18tn brings it to 21.

10 May 2023
Unprompted review

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