Garments arrived with the print stuck together, put in a random box, no branding slips and looked shocking like the customer service. I’ve never received such poorly printed poorly packed and shocke... See more
Company replied
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Garments arrived with the print stuck together, put in a random box, no branding slips and looked shocking like the customer service. I’ve never received such poorly printed poorly packed and shocke... See more
Company replied
A really helpful company with real people answering emails and sorting out questions without delay! I had a custom shirt printed, which was expertly done. A very positive customer experience. Very p... See more
I'd ordered from another supplier and had been disappointed, then I ordered from Inktheadable and found them faster and friendlier. But even more than that, I'd ordered the wrong size and while they... See more
So I have just started by business, have never had my logo Embroidered so I submitted my request which was too complex. I received correspondence from Em at Inkthreadable. Several emails later my Logo... See more
UK based print-on-demand supplier that offers dropshipping for businesses selling t-shirts & other clothing, mugs, phone cases, tote bags, cushions, and more.
Units 1-2, Blackburn Business Park, Hutton Street,, BB1 3BY, Blackburn, United Kingdom
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Replied to 17% of negative reviews
Typically replies within 24 hours
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I've used Inkthreadable 5 times now for various merch orders which I needed on-demand and personalised. Love the easy to use self-serve website and fast delivery! Highly recommended

Reply from Inkthreadable
Customer service from Inkthreadable is 1st class! I had a customer who was in desperate need of their purchase within a tight deadline. I reached out to Inkthreadable's support team, who personally helped prioritise the shipping, kept an eye on the process and let me know as soon as there were any updates. It really shows they care about their customers. Thank you!

Reply from Inkthreadable
The team at Inkthreadable are so effective at answering questions and rectifying any issue - however small it might be. Working with them has been very enjoyable.
If I had one thing to take issue with about the service, it would the inability to categorize the products I've created by product type, instead of artwork type, but this doesn't overshadow the great customer service and speedy turnaround they provide.

Reply from Inkthreadable
Response was quick, accurate and ultimately resolved my issue in no time.

Reply from Inkthreadable

Reply from Inkthreadable
Great sustainable products, brilliant quality printing, eco friendly processes, brilliant customer service when there's an issue, they are very quick to respond and exceptionally helpful. Defo recommend! Thank you!

Reply from Inkthreadable
Their service is excellent, and their customer care is also very good. As a seller, they provide great guidance and help resolve issues effectively.

Reply from Inkthreadable
Been using Inkthreadable for a while now for my dropshipping and rarely have any issues. Any issues that do come up are resolved quickly and without fuss. This allows me to offer the same to my customers which is really important to me.

Reply from Inkthreadable
Massive thanks to Mary and the team. I had to tweak an order after payment and they sorted it fast—like, actual customer service, not just checkbox replies. Quality prints, great comms, and a company I can trust to back up my designs with precision.
I'm building my brand and it means a lot to have reliable partners like this. Cheers, Inkthreadable crew!

Reply from Inkthreadable
Great customer service, reply promptly when contacted and the product quality is great

Reply from Inkthreadable
These T-shirts and this print are so good that I'm back for more and more, and now I know the best way to set things up in my mind is in overtime. People ask where I got my T-shirt from, thinking I should say something, but I want to keep it a big secret. But no! I've sent a few people your way. Can't be happier with my new find for T-shirts with my unique ideas. Thanks...
Shout out to Amy for great comms on me chasing up an order ..

Reply from Inkthreadable
I recently joined these guys for my Brand (ZR) and I’ve had no problem. The tops turn out brilliant. Quality tees and prints and they get it done with 3/4 days. And I’ve got used to their website so I can simply import new design and select tee and saved and import to website. It has saved me so much hassle. I am very happy with them.

Reply from Inkthreadable
I've been with them for 4 years. Really great support and customer service. I highly recommend them.

Reply from Inkthreadable
I’m just in the process of starting the journey with Etsy and print on demand. Was scratching my head over providers but decided to go with Inkthreadable. All new to me so when I had a query over product set up, I was really pleased to get a personal and clear response from Em within an hour of asking. Great service. Thanks Em.

Reply from Inkthreadable
I’ve been working with Inkthreadible for 2 years now and they’ve been fantastic. On the rare occasion there’s an issue, they’ve been super quick to sort things out. Em from the support team has been so helpful and very friendly! Highly recommended

Reply from Inkthreadable
5 Stars – Outstanding Quality and Customer Service!
I’ve been so impressed with Inkthreadable! Their baby and children’s clothing is fantastic quality — soft, well-made, and perfect for my brand. I also designed a bag and accidentally chose embroidery colours that wouldn’t have worked well with the bag colour. Instead of just printing it as it was, Mary reached out to let me know and gave me the chance to adjust the colours. Thanks to the team, the final product looks amazing! Their attention to detail and outstanding customer service really sets them apart. Highly recommend!

Reply from Inkthreadable
Great service, on the rare occasion that issues arise, it gets fixed very quickly.

Reply from Inkthreadable
Very helpful customer service. It's my first time using them and I was doing it all wrong but customer service was very patient and now it's working great.

Reply from Inkthreadable
I was new to DTG printing, and it was a great first experience! Em was very helpful in giving me advice and answering any questions. I was very happy with the prints they turned out better than I imagined! They also managed to accommodate my deadline, which was very helpful :)

Reply from Inkthreadable
+Edit June 2025: Unfortunately, after ordering a few more samples, I found that the quality of the print on the t-shirts were really variable…some good..but mostly not a great standard. It wasn’t terrible, but some of the colours looked a little faded and some finer details were a little smudged. Some people may not have noticed, but it didn’t look right to me. i did raise the issue of the faded colour with the team, and they said it was within their quality tolerance and perhaps due to variations in garment colour. however i had other sample printed from a different company on the same colour tees and the print was clearer, crisper and more consistent. it’s a shame, as the service on the whole is pretty good..aside from the variable print quality.+
Really great, quick and helpful communication from Mary when I needed some help. i’m currently setting up a drop shipping website with inkthreadable and feel really confident with the service I have received. I have ordered a few samples and they have been great quality..really happy..thank you

Reply from Inkthreadable
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