Inkthreadable Reviews 

951
•
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Garments arrived with the print stuck together, put in a random box, no branding slips and looked shocking like the customer service. I’ve never received such poorly printed poorly packed and shocke... See more

Company replied

Rated 5 out of 5 stars

A really helpful company with real people answering emails and sorting out questions without delay! I had a custom shirt printed, which was expertly done. A very positive customer experience. Very p... See more

Rated 5 out of 5 stars

I'd ordered from another supplier and had been disappointed, then I ordered from Inktheadable and found them faster and friendlier. But even more than that, I'd ordered the wrong size and while they... See more

Rated 5 out of 5 stars

So I have just started by business, have never had my logo Embroidered so I submitted my request which was too complex. I received correspondence from Em at Inkthreadable. Several emails later my Logo... See more

Company details

  1. Printed Clothing Store

Written by the company

UK based print-on-demand supplier that offers dropshipping for businesses selling t-shirts & other clothing, mugs, phone cases, tote bags, cushions, and more.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

951 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(951)

115 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best POD out there!

I've used Inkthreadable 5 times now for various merch orders which I needed on-demand and personalised. Love the easy to use self-serve website and fast delivery! Highly recommended

12 June 2025
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Reply from Inkthreadable

Thanks so much for your feedback!

Rated 5 out of 5 stars

Outstanding Service

Customer service from Inkthreadable is 1st class! I had a customer who was in desperate need of their purchase within a tight deadline. I reached out to Inkthreadable's support team, who personally helped prioritise the shipping, kept an eye on the process and let me know as soon as there were any updates. It really shows they care about their customers. Thank you!

11 June 2025
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Reply from Inkthreadable

Thanks so much, Richard! Our pleasure :)

Rated 5 out of 5 stars

Very Enjoyable Working with Inkthreadable

The team at Inkthreadable are so effective at answering questions and rectifying any issue - however small it might be. Working with them has been very enjoyable.

If I had one thing to take issue with about the service, it would the inability to categorize the products I've created by product type, instead of artwork type, but this doesn't overshadow the great customer service and speedy turnaround they provide.

10 June 2025
Unprompted review
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Reply from Inkthreadable

Hi Richard,

Thanks so much for your feedback, we really appreciate it!

Rated 5 out of 5 stars

Great Response

Response was quick, accurate and ultimately resolved my issue in no time.

4 June 2025
Unprompted review
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Reply from Inkthreadable

Thanks so much for your feedback!

Rated 5 out of 5 stars

All round Ace!

Great sustainable products, brilliant quality printing, eco friendly processes, brilliant customer service when there's an issue, they are very quick to respond and exceptionally helpful. Defo recommend! Thank you!

2 June 2025
Unprompted review
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Reply from Inkthreadable

Thanks, Ginny! We really appreciate it

Rated 5 out of 5 stars

Greate Service

Their service is excellent, and their customer care is also very good. As a seller, they provide great guidance and help resolve issues effectively.

30 May 2025
Unprompted review
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Reply from Inkthreadable

Hi Alan,

We're thrilled to hear this, thanks so much!

Rated 5 out of 5 stars

Been using Inkthreadable for a while…

Been using Inkthreadable for a while now for my dropshipping and rarely have any issues. Any issues that do come up are resolved quickly and without fuss. This allows me to offer the same to my customers which is really important to me.

29 May 2025
Unprompted review
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Reply from Inkthreadable

Hi Chris,

Thanks so much for your feedback!

Rated 5 out of 5 stars

Brilliant service – proper impressed!

Massive thanks to Mary and the team. I had to tweak an order after payment and they sorted it fast—like, actual customer service, not just checkbox replies. Quality prints, great comms, and a company I can trust to back up my designs with precision.
I'm building my brand and it means a lot to have reliable partners like this. Cheers, Inkthreadable crew!

26 May 2025
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Reply from Inkthreadable

We really appreciate your feedback, thanks!

Rated 5 out of 5 stars

Great customer service

Great customer service, reply promptly when contacted and the product quality is great

26 May 2025
Unprompted review
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Reply from Inkthreadable

Hi Kevin,

Thanks so much for your feedback!

Rated 5 out of 5 stars

These T-shirts and this print are so…

These T-shirts and this print are so good that I'm back for more and more, and now I know the best way to set things up in my mind is in overtime. People ask where I got my T-shirt from, thinking I should say something, but I want to keep it a big secret. But no! I've sent a few people your way. Can't be happier with my new find for T-shirts with my unique ideas. Thanks...

Shout out to Amy for great comms on me chasing up an order ..

2 May 2025
Unprompted review
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Reply from Inkthreadable

Hi Kenneth,

Thanks so much for your review, we really appreciate!

Rated 5 out of 5 stars

Very Happy

I recently joined these guys for my Brand (ZR) and I’ve had no problem. The tops turn out brilliant. Quality tees and prints and they get it done with 3/4 days. And I’ve got used to their website so I can simply import new design and select tee and saved and import to website. It has saved me so much hassle. I am very happy with them.

1 April 2025
Unprompted review
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Reply from Inkthreadable

Hi Carl,

Thanks so much for your feedback!

Rated 5 out of 5 stars

highly recommend

I've been with them for 4 years. Really great support and customer service. I highly recommend them.

1 May 2025
Unprompted review
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Reply from Inkthreadable

Hi Robert,

Thanks so much for your feedback!

Rated 5 out of 5 stars

New to Print On Demand

I’m just in the process of starting the journey with Etsy and print on demand. Was scratching my head over providers but decided to go with Inkthreadable. All new to me so when I had a query over product set up, I was really pleased to get a personal and clear response from Em within an hour of asking. Great service. Thanks Em.

30 April 2025
Unprompted review
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Reply from Inkthreadable

Hi James,

Thanks so much for your feedback, we really appreciate it!

Rated 5 out of 5 stars

Quick, friendly and very helpful

I’ve been working with Inkthreadible for 2 years now and they’ve been fantastic. On the rare occasion there’s an issue, they’ve been super quick to sort things out. Em from the support team has been so helpful and very friendly! Highly recommended

30 April 2025
Unprompted review
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Reply from Inkthreadable

Thanks so much for your feedback, Brodie!

Rated 5 out of 5 stars

5 Stars

5 Stars – Outstanding Quality and Customer Service!

I’ve been so impressed with Inkthreadable! Their baby and children’s clothing is fantastic quality — soft, well-made, and perfect for my brand. I also designed a bag and accidentally chose embroidery colours that wouldn’t have worked well with the bag colour. Instead of just printing it as it was, Mary reached out to let me know and gave me the chance to adjust the colours. Thanks to the team, the final product looks amazing! Their attention to detail and outstanding customer service really sets them apart. Highly recommend!

15 April 2025
Unprompted review
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Reply from Inkthreadable

Hey Nelle,

We're so pleased to hear this! Thanks so much for sharing

Rated 5 out of 5 stars

Great service

Great service, on the rare occasion that issues arise, it gets fixed very quickly.

28 April 2025
Unprompted review
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Reply from Inkthreadable

Thanks so much for your feedback, we really appreciate it!

Rated 5 out of 5 stars

Very helpful customer service

Very helpful customer service. It's my first time using them and I was doing it all wrong but customer service was very patient and now it's working great.

22 April 2025
Unprompted review
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Reply from Inkthreadable

Hi Caroline,

We're so pleased to have helped, thanks so much for your feedback!

Rated 5 out of 5 stars

Great Customer Servie

I was new to DTG printing, and it was a great first experience! Em was very helpful in giving me advice and answering any questions. I was very happy with the prints they turned out better than I imagined! They also managed to accommodate my deadline, which was very helpful :)

15 April 2025
Unprompted review
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Reply from Inkthreadable

Hey Alice,

We're thrilled to hear this, thanks so much!

Rated 3 out of 5 stars

okay

+Edit June 2025: Unfortunately, after ordering a few more samples, I found that the quality of the print on the t-shirts were really variable…some good..but mostly not a great standard. It wasn’t terrible, but some of the colours looked a little faded and some finer details were a little smudged. Some people may not have noticed, but it didn’t look right to me. i did raise the issue of the faded colour with the team, and they said it was within their quality tolerance and perhaps due to variations in garment colour. however i had other sample printed from a different company on the same colour tees and the print was clearer, crisper and more consistent. it’s a shame, as the service on the whole is pretty good..aside from the variable print quality.+

Really great, quick and helpful communication from Mary when I needed some help. i’m currently setting up a drop shipping website with inkthreadable and feel really confident with the service I have received. I have ordered a few samples and they have been great quality..really happy..thank you

14 April 2025
Unprompted review
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Reply from Inkthreadable

Hi Tris,

Thanks so much for your feedback, we really appreciate it!

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