Garments arrived with the print stuck together, put in a random box, no branding slips and looked shocking like the customer service. I’ve never received such poorly printed poorly packed and shocke... See more
Company replied
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Garments arrived with the print stuck together, put in a random box, no branding slips and looked shocking like the customer service. I’ve never received such poorly printed poorly packed and shocke... See more
Company replied
A really helpful company with real people answering emails and sorting out questions without delay! I had a custom shirt printed, which was expertly done. A very positive customer experience. Very p... See more
I'd ordered from another supplier and had been disappointed, then I ordered from Inktheadable and found them faster and friendlier. But even more than that, I'd ordered the wrong size and while they... See more
So I have just started by business, have never had my logo Embroidered so I submitted my request which was too complex. I received correspondence from Em at Inkthreadable. Several emails later my Logo... See more
UK based print-on-demand supplier that offers dropshipping for businesses selling t-shirts & other clothing, mugs, phone cases, tote bags, cushions, and more.
Units 1-2, Blackburn Business Park, Hutton Street,, BB1 3BY, Blackburn, United Kingdom
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Replied to 17% of negative reviews
Typically replies within 24 hours
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I always have such a good experience with inkthreadable. The products are really good quality, and the customer services is always so helpful!

Reply from Inkthreadable
We completed our first bulk order and Em was as fantastic. High quality products, great customer service and prompt delivery. Thank you!

Reply from Inkthreadable
Mary was absolutely brilliant! Sorted my order as one of the colours had to be changed. Many thanks 😊

Reply from Inkthreadable
Amazing customer service, has helped me so much with setting up integration with Shopify and getting ready to launch my website, highly recommend!

Reply from Inkthreadable
Mary from Inkthreadable and was such a great help for me! The whole team is always really helpful with any query I ever have and makes the process of getting things ordered so easy!

Reply from Inkthreadable
Quick response time using them as my print on demand store

Reply from Inkthreadable
Slight Problem with an order but soon rectified thanks to Mary's informed and speedy help

Reply from Inkthreadable
I have just recently started working with Inkthreadable as part of my upcoming clothing line launch and my god, I have never experienced such kind, quick and considerate customer support. This is single handedly the best experience I’ve ever had when it comes to responding to mails, helping with questions, setting up calls for additional discussions, it’s just amazing.
If you are looking for a print-on-demand service that doesn’t feel like a coporate, moneygrabbing clothing supply, but one that actually cares about their customers and is sustainable in so many ways, then Inkthreadable is gonna be the right choice for you!

Reply from Inkthreadable
Em from Inkthreadable is always so super helpful. I've had a few issues understanding EU / Brexit rules and she's made an effort to try and explain it to me. Always very nice and understanding. Thanks Em!

Reply from Inkthreadable
Really great service and Em is so helpful, would highly recommend

Reply from Inkthreadable
Excellent and timely support from Em today at Inkthreadable when I needed some information on a print file I'd uploaded a few days ago. She responded to my message within the thirty minute SLA and sent me an email with the info too. Can't ask for more than that.
I also received some samples today for the print files I mentioned above. Really impressed at the quality of the print and the product itself. Been a great experience all round so far!

Reply from Inkthreadable
Very pleased with the service I received from Inkthreadable today. I was unable to make some changes to a design I had and Em was able to resolve my issue within a matter of minutes. She was very kind and offered extra help. For a very busy day I had, this was just what I needed. Thanks Em!

Reply from Inkthreadable
I had a couple of orders for the company before, and they were always quick, and the quality was excellent. When I had a question, I contacted their customer support team, and I got an immediate and useful response from Em, so that I could solve my problem.

Reply from Inkthreadable
Best service ever!
I've been using Inkthreadable for years and I wouldn't recommend anywhere else. High quality, fast service, and good price!

Reply from Inkthreadable
I've put both the quality and delivery of my brand in the hands of Inkthreadable for the past 3 maybe 4 years and I haven't been disappointed. Sure, things go wrong occasionally, but the point I would make is that it's dealt with swiftly with no quibbles or finger pointing. The service is excellent. The print quality is excellent. And they seem to have the largest print area on a T-Shirt that I've come across.
If I have only one gripe is that there's no sample service for embroidery. If you want to see the results of the digitisation of an embroidery design, you have to also cover the cost of embroidering on a new T-Shirt as opposed to a swatch of material. With that said, I've been assured they'll look in to how to offer a sample service in the future.
There are plenty of DTG drop shipping business out there, and I've passed my business around a few times now in the past years. My experience is that you can pay as much as you like, or as little as you dare, but for me the only true differentiator is service which they have in spades.

Reply from Inkthreadable
There was a problem with a reorder, without hesitation and almost by return of my email, Em has resolved the problem. Mistakes happen, but it's how they're dealt with. Very much appreciated!

Reply from Inkthreadable
I've used Inkthreadable as my UK supplier for a Print on Demand business. They are professional, offer good quality products, and integrate seamlessly with Shopify (and others, though I haven't tried them)
If I've ever had to contact them the customer service has always been excellent, and has that personal touch that cannot be replicated by the AI nonsense associated with other suppliers.

Reply from Inkthreadable
Like any print on demand store , mine has the occasional problem .
A quick email to Inkthreadable staff and the problem is either solved or a solution is offered . Great company to partner with

Reply from Inkthreadable
Incredibly helpful team.
Incredibly knowledgeable team.
Extremely personal approach. Our brand feels valued.
They go above & beyond & whatever they’re able to do for you…. They do it.

Reply from Inkthreadable
I have worked with Em from Inkthreadable who has been really helpful in helping me set up my Etsy shop. She helped me through sending me guides and explained things really clearly.

Reply from Inkthreadable
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